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Rent-A-Center

1.9

About this business

Location details

645 Harrisburg Pike, Columbus, OH, 43223, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.9456 reviews
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Mike L's profile image
Mike L 
a year ago

I have an Xbox one series X from this company. I went jobless for a little bit so they didnt get payments from me I am now working and have full intentions to pay them but they continue to harass me constantly all day I mean they will call me 3-4 times a day but particularly due to me working overnights I sleep past 12:00 they called and I missed it. They then decided to go upon themselves and call my grandfather and my mothers phone which I did not provide to them which is totally unacceptable. This is harassment the law is... read more

Business response:

Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************ and provide proof of the excessive contact. 

A. R.'s profile image
A. R. 
a year ago

Rent A Center in ********* Ks delivered a couch and love seat infested with bed bugs and refuse to take responsibility for the infestation in my home 

Business response:

Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. 

Rhonda F's profile image
Rhonda F 
a year ago

Went in on Black Friday to get a PS5.Stood there for a good 10 minutes, but no help cause obviously the Hispanic lady was to busy sitting in the office with the door open, on the guys lap making out with him. Do what you want in your own time. But when at work, you need to do your job, not other employees! 

Business response:

Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************ and provide further details for our investigation. 

Morgan W's profile image
Morgan W 
a year ago

On Wednesday, Nov 2024 approximately around 4pm today two employees enter into my home when no adult was present and one of the guys moved my daughter out the way and made her fall which she is only 14 years old and she Artistic her brother had step outside and the two men were walking around my house to get the mattress and the couch when I had already spoke with the district manager about arrangements for my furniture. They still answer my home when theyre not allowed to come in without an adult being present and they assa... read more

Business response:

Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************ and provide proof of the inappropriate contact. 

Lisa S's profile image
Lisa S 
a year ago

My bank info was compromised by paying via a statement link from Rent A Center. It was attempted multiple times resulting in overdraft charges of almost $600 for a $124 payment. This was never returned because Rent A Center claimed to have not received it and my bank determined it to be a bill that was mine and paid willingly. Rent A Center management claimed to be finding a way to resolve it while still demanding payment. The gentleman that was sent to my door this morning while I was at work, pounded on my door for over an... read more

Business response:

Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. 

lila belcher's profile image
lila belcher 
a year ago

In May 2024, I faced harassment from Rent-A-Center (*******************************), though I am not the account holder; my husband is. Despite consistently paying $160 biweekly, Rent-A-Center became aggressive when we were a week behind.During the first incident, an employee banged on my door loudly enough to shake the walls. I spoke through the door, but he responded rudely, embarrassing me in front of neighbors. When I called the store, they acknowledged we were behind and confirmed collections would continue. Despite ar... read more

Business response:

Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************ and provide proof of the excessive contact. 

Tammy F's profile image
Tammy F 
a year ago

I have been with r/c overall 10 years i will never get nothing else from yalk I have spent over *****p on stuff payed off . Call with a few stuff that needs few nope. How come I ************* Stuff was broken and they never replaced my property that was broken. I had gotva bed room set the worker's ********************************************************************************************* come is good on worker's comp 859 but over 4 h a week was alot I never got my credit tords my other stuff . I have payed off a stove ,fe... read more

Business response:

Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. 

Derek P's profile image
Derek P 
a year ago

I been a customer 10+ years Paid off several items . Last month or 2 this store has gotten bad Lie to customer (myself) coming to my work and raising voice in front of my customers. Calling me and yelling on phone I was hung up 3 times by ******* . My trust with *** has declined. No call backs from upper management after being told they were call me with 48 hours well been a week . The service at the ******************* in *********** is never been as awful as the past couple of months 

Business response:

Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. 

Samantha M's profile image
Samantha M 
a year ago

I have been with *** in *******, ** and have never had any issues until these last few months. I have been more than cooperative with this facility only to be given the runaround. They continue to make my payments due on weeks that are not my due dates despite already having this conversation with *** and the store manager *****. Also, I have been asking for weeks for my agreement numbers so I can see my accounts online, but to no avail. A few months ago they blamed not being able to see my online account through the app due... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.9 star rating with 456 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.