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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This place will harass you beyond measure. The staff is condescending and disrespectful. They call your phone back to back multiple times a day, come to your house and beat on the door for hours and refuse to leave. We had to call the police and have the removed from my property because they would not stop beating on my door with small children inside after being 7 days late on a payment. We could all understand if someone hadnt paid in 30 days like any other company but a few days leads to direct and forceful harassment? We... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account with the information provided. To better assist you and address your allegations, please contact our customer service at ************.Alternatively, you may contact our local store directly.
Unprofessional store threaten with police for a late payment of 52 dollars only 6 days past due
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, *****************.
I tried to rent a refrigerator for one month to put in my garage and they would not rent one to me unless I gave them my full Social Security number. I refused obviously. That is so dangerous and I know SS and federal government says to NEVER give your SS number out. A real ****/ racket. This is unlawful.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Due to the limited information we're unable to identify the respective store that Ms. ******* attempted to order a refrigerator through. We request Ms. ******* to provide the store location to further investigate.
This store has gotten down right rediculous with the way they deal with customers! I have rented from ******************** for years and this is about the worst customer service Ive ever had! The way that they blame rents center for their tactics is crazy! I was a 1/2 payment behind! Basically I paid up for one week. They started calling me 4-days after I made the payment for the remaining balance. They called several times, came out to my home three times, even came with a big truck as if they were prepared to remove the re... read more
Business response:
Rent-A-Center appreciates your feedback and denies any allegations of harassing Ms. ******* To better assist you and address your allegations, please contact our customer service at ************* Alternatively, you may contact our local store directly.
Not great experience with the ******** ********** location. I got a washer and dryer from them after a bit the dryer stopped working. It would turn on but not start. I had them service it and explained what was happening and they only adjusted the door. Well they assured me everything was fixed and I paid it off but kept benefits plus just incase. Right after paying it off I realized that it was not fixed. So I called them up and they stated because I paid it off they can fix it because I have benefits plus but would have to... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. We are actively working to provide a replacement for Ms. ******** which our third-party supplier expects to have in stock by April 10, 2025. While we are unable to expedite the delivery process, Ms. ******* has received one month of free rent on her loaner property as a courtesy. We encourage her to continue coordinating with her local store to reach a resolution.
It has been my experience that this store makes up prices depending on who answers the phone.I have been over charged and lied to repeatedly. Today I was trying to pay my final bill and the person charged me thirty dollars more than what was quoted and whats on my receipt.I was rude and he was rude and he hung up on me.Keep your receipts Keep your records I will get my apology and pay my final bill and be done with this business and their overcharging and rudeness
Business response:
Rent-A-Center appreciates feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. Alternatively, you may contact our local store directly.
They tell you one thing and do the other. DO NOT go to the store!!! They overcharge me and I have proof.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have contacted the store in question to investigate their collection practices. To better assist you contact your local store or contact our customer service at ************.
If I could give zero stars I would. I bought a couch and love seat out right. Its barely a year old and the love seat is falling apart. Since in didnt finance with them, there is nothing they can or will do. I will never buy anything from this company again and this is the 2nd set of furniture Ive gotten from them. But after the dismal of my concern I do NOT recommend business with them.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
My Experience with Rent-to-Own Merchandise Over the years, I have been a loyal customer of Rent-to-Center, consistently making timely payments on my merchandise. In 2022, I leased a television and made payments without any issues.However, when I relocated to a new area one hour away, I contacted the location from which I had previously leased the television (HotSprings). The representative informed me that the distance was too far for him to drive and that I would need to move the television myself. He also offered to transf... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 479 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.