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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Absolutely a peice of c*** Was told to wait till black Friday to purchase a camera they said they would give me way better deal on assuming they were holding it for me, that was not the case. I called today to purchase and eas told they sold it ans had no others. I was also told they had been calling and texting me but there are no records of this in my phone. Not very happy, was supposed to be a gift. I asked if I purchased it and waited the 3 to 4 weeks for it would they give me the black Friday deal and they said no. Neve... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable tolocatea lease account under theprovided email. To betterassistyou, please contact our customer service at ************.Alternatively, you may contact our local store directly.
All around unwilling to resolve a broken chair problem. Lied to my face about Ho much they were saving me by paying off my account. All around crooks and do not recommend any business with these liars.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Our [store manager/district manager] has reached out to resolve this matter. Should you have further concerns, please contactourcustomer service departmentat************.
Rent-A-Center delivered furniture that had bed bugs, and I was bitten. I notified the store within the 30-day period and asked them to pick it up. They refused unless I paid $200, even though the infestation came from their furniture.With harrassing calls I eventually paid it, but the store still labeled me as hard, which is hurting my ability to open a new agreement at a different location. The new store said the old store told them I was not paying, which is not true. I fulfilled what they demanded.This is unfair, and reta... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To betterassistyou, please contact our customerservice departmentat************.[Alternatively, you may contact our local store directly.]
I have been renting from rent a center for months and at first I was paying ahead of time but they still came by my home asking if I still live there. I then was terminated from my job and I still kept paying and then the worker ******* M told me I was paying for RAC benefits plus and should utilize them so I did! Throughout the whole process they harassed me for payment even though their rac plus paid for my rental. I now was in the hospital and told them on the phone same worker ******* I would be there when I got out to p... read more
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, *****************
Rent-A-Center is about the shadiest place. Ive ever got anything from after being told to come get their items they never showed up then waited to sue me. Rent-A-Center can eat a bag of dicks.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you, please contact our customer service at ************. Alternatively, you may contact our local store directly.
I rented a bedroom set and a couch set. When I took the mattress protector off, I noticed my arm was ate up with bed bugs. I contacted them to let them know they needed to take this furniture so I can get my house exterminated. They came and looked at the couch, pulled the lining out, sat it upside down, stepped out to call the manager. They just left the furniture turned upside down with the lining out of it. Then they called me outside and told me, they would not take the furniture, and that I had to "figure it out".Later,... read more
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, *********************
Extremely unprofessional and harassing experience We rented a laptop from this Rent-A-Center and were late on a payment. Instead of handling it professionally, they sent a truck with a worker who banged on our door, refused to leave, and harassed us at home, even after we clearly said we would make the payment the same day. The behavior was aggressive and unacceptable.When we called the store, the manager, ****, refused to take responsibility and allowed the worker to continue harassing us. They would not even provide the wo... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you, please contact our customer service at ************. Alternatively, you may contact our local store directly.
Rent-A-Center has got to be one of the most unprofessional, disorganized companies Ive ever dealt with. I placed an order for a washer and dryer set, was given a delivery date, and arranged my entire schedule around it, only for the delivery day to come and go with absolutely nothing. No phone call. No update. No courtesy text. Just silence. When I finally called them to ask what was going on, I was told the units were damaged. These werent even my first choices; they were supposed to be replacements for the original set tha... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you, please contact our customer service department at ************. [Alternatively, you may contact our local store directly.]
If I could leave 0 stars I would! The manager **** is extremely unprofessional & rude! She refused to allow me to make a payment on my account to catch up! Then when I made the payment online she changed my contract without authorization from Bi-Weekly to Monthly needless to say I had to take the issue to corporate. This is the first bad experience I had with Rent A Center please dont do business with this location as their intentions are to take your money and try every avenue to make you breach your contract!
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Our district manager has reached out to resolve this matter. Should you have further concerns, please contactourcustomer service departmentat************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 479 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.