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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
103rd in ****** is not a good location since previous mgr left. They dont have good communication when a cust is trying to pay off item early. Now I have to pay extra because they did not tell me if the payment was split up (the same day) it would cost extra $. I could have waited 30 min and paid the whole thing at once if they had told me that before they ran my payment
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, ***********
30 days after paying off a washer dryer stackable it broke, I paid well over $3,000. I contacted ****** corporate who felt it should be fixed but the ************************* store would not fix it. They tried leasing me a new one. This place is a SCAM
Business response:
Rent-A-Center has reviewed Ms. ******** feedback and determined that it has been filed against the wrong company. The rental-purchase agreement in question pertains to a different business. Therefore, we encourage Ms.****** to direct their review to the appropriate company for resolution.
The rent a center in ********** Ga the manager there was so rude I was talking to him he tells me to shut up I told him you cant tell me me shut up he has been harassing me calling my phone talking about a payment even though the bill wasnt due the dryer doesnt dry my clothes he claims the dryer was new they over charging for their merchandise rude rude rude
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you and address your allegations, please contact our customer service at ************.
My payments have been made every other week since my purchase which was February, some how the claim I’m past due, they call regarding payments not stating mini Miranda. Send text messages, not following TCPA guidelines. Then show up Not only did they not set up my refrigerator I never even signed my contract. Very unprofessional
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, Eclipse RTO.
If i could leave zero stars i would, The Tappahannock va store is by far the worst. They leave nasty and distasteful voicemails about you and other customers on the phone. I called and was told that i would receive a month free and never got it and the manager cussed me out as well. I will bever purchase from here again
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have attempted to reach you without success. Please contact your local RAC store for further assistance. Alternatively, you may contact our customer service at ************.
I just paid off my washer through them.. I had the additional insurance they came 2 1/2 weeks ago to get my washer to fix it and still havent heard from them. Always an excuse when I call. So I took my business elsewhere!!!
If I could have give 0 to the sore located in ********* *************************************************************** I would. This is a scam , what kind of business they are running?? They make up their own clause that is not written in the contract. Using scam tactics with customers! Thats bad business.
Store in ******* territorial manager ***** ******* horrible customer support
I have been late on some payments. I'm human so I'm not rent a centers best customer but I've almost paid all my items off and I've paid my TV off early. I've dealt with my local manager and he's the most un professional person I've dealt with. Sending me messages from a personal phone. I had a wreck during a blizzard and couldn't make my payment for 2 weeks and the same manager made so extremely unprofessional comments to me. Then proceeded to tell me he was sorry the comment he said was referring to a different customer. S... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Our district manager has reached out to resolve this issue. Should further issues arise, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 456 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.