This profile has been claimed by the business owner or representative.
Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have been renting from rent a center for months and at first I was paying ahead of time but they still came by my home asking if I still live there. I then was terminated from my job and I still kept paying and then the worker ******* M told me I was paying for RAC benefits plus and should utilize them so I did! Throughout the whole process they harassed me for payment even though their rac plus paid for my rental. I now was in the hospital and told them on the phone same worker ******* I would be there when I got out to p... read more
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, *****************
Rent-A-Center is about the shadiest place. Ive ever got anything from after being told to come get their items they never showed up then waited to sue me. Rent-A-Center can eat a bag of dicks.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you, please contact our customer service at ************. Alternatively, you may contact our local store directly.
I rented a bedroom set and a couch set. When I took the mattress protector off, I noticed my arm was ate up with bed bugs. I contacted them to let them know they needed to take this furniture so I can get my house exterminated. They came and looked at the couch, pulled the lining out, sat it upside down, stepped out to call the manager. They just left the furniture turned upside down with the lining out of it. Then they called me outside and told me, they would not take the furniture, and that I had to "figure it out".Later,... read more
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, *********************
Extremely unprofessional and harassing experience We rented a laptop from this Rent-A-Center and were late on a payment. Instead of handling it professionally, they sent a truck with a worker who banged on our door, refused to leave, and harassed us at home, even after we clearly said we would make the payment the same day. The behavior was aggressive and unacceptable.When we called the store, the manager, ****, refused to take responsibility and allowed the worker to continue harassing us. They would not even provide the wo... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you, please contact our customer service at ************. Alternatively, you may contact our local store directly.
Rent-A-Center has got to be one of the most unprofessional, disorganized companies Ive ever dealt with. I placed an order for a washer and dryer set, was given a delivery date, and arranged my entire schedule around it, only for the delivery day to come and go with absolutely nothing. No phone call. No update. No courtesy text. Just silence. When I finally called them to ask what was going on, I was told the units were damaged. These werent even my first choices; they were supposed to be replacements for the original set tha... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you, please contact our customer service department at ************. [Alternatively, you may contact our local store directly.]
If I could leave 0 stars I would! The manager **** is extremely unprofessional & rude! She refused to allow me to make a payment on my account to catch up! Then when I made the payment online she changed my contract without authorization from Bi-Weekly to Monthly needless to say I had to take the issue to corporate. This is the first bad experience I had with Rent A Center please dont do business with this location as their intentions are to take your money and try every avenue to make you breach your contract!
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Our district manager has reached out to resolve this matter. Should you have further concerns, please contactourcustomer service departmentat************.
Was promised product on specific day. Didnt want to get out in the rain. Promised on day 2 with another excuse that they just werent feeling it. Day 3 all day excuses after excuses. When it was closer to the time for them to close I called corporate who then intervened and got product delivered. Love the product not so much this store.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you, please contact our customer service at ************. Alternatively, you may contact our local store directly.SincerelyRent-A-Center
False advertising and discrimination. Declined me because of a tenant I have living at my residence was declined. That is straight up discrimination. I will be talking to my attorney.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you, please contact our customer service at ************. Alternatively, you may contact our local store directly.
They are racist an they love throwing around racial slurs
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you, please contact our customer service department at ************. [Alternatively, you may contact our local store directly.]
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 456 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.