Rent-A-Center

1.9

Furniture Stores
Columbus, OH

About this business

Retail Furniture Stores

Location details

645 Harrisburg Pike, Columbus, OH, 43223, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 6:00 p.m.
Tue	10:00 a.m. to 6:00 p.m.
Wed	12:00 p.m. to 6:00 p.m.
Thu	10:00 a.m. to 6:00 p.m.
Fri	10:00 a.m. to 6:00 p.m.
Sat	10:00 a.m. to 5:00 p.m.
Sun	Closed

1.9479 reviews

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Adrienne M

11 months ago

They called and literally told my wifes employees about her debt have in debt information on certain things they shouldnt have!Fair Debt Collection Practices Act (FDCPA):This federal law protects consumers from abusive, deceptive, and unfair debt collection practices. Contacting your employer could be a violation of the ******

Business response:

Rent-A-Center appreciates feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. Alternatively, you may contact our local store directly.

Marcello S

a year ago

No wonder why theyre not accredited by them unprofessional I dont even want the PlayStation anymore

Business response:

Roland G

a year ago

Recently wanted a purchase a mattress in store I told them that I wanted a new mattress and they set me up with a plan system for one of their models and upon delivery realize it was all stained and it was the floor model when they told me that this would be brand new and have me pay retail price for it

Business response:

Rent-A-Center appreciates feedback and has investigated the allegations. In the process of investigating, *** can confirm that the customer was uncooperative in working with their local RAC store for alternative furniture. To better assist you, please contact our customer service at ************. Alternatively, you may contact our local store directly.

Danielle W

a year ago

I went to this store in April to rent a gaming computer the computer does not work properly. I returned it and got another computer which also is not working ********************* a lack of concern for the products they are leasing especially there computers very bad service.

Business response:

Kay k

a year ago

I'm behind in my rent a center payments and they are harassing me they even showed up to my work today and almost got me fired so this isn't okay yes I understand that they wanted a check and I wasn't going to give them that until I handed it to the manager in person this behavior isn't okay

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you and address your allegations, please contact our customer service at ************.Alternatively, you may contact our local store directly.

James W

a year ago

I worked for store 0408 for ***. It started off pretty decent at first but over time the habits of my boss and the ones he chose for management become an issue. First off was the drug use and the dosing of drugs in employee drinks. Either as a joke or to "chill" out the manager was dangerous and uncomfortable to witness. Second. In one occasion my boss and the ** agreed to steal money from a past due because they found out her pin to one of her credit cards. HR report brought nothing of this and swept it under the rug. Third... read more

Business response:

After a thorough investigation, we found no evidence of unprofessional conduct by our employees. However, it was determined that Mr. **** displayed unprofessional behavior during his employment with Rent-A-Center. If Mr. **** has any further questions or concerns regarding these allegations; he may contact our customer service at ************. We will require proof of the alleged employee misconduct.

Dery J

a year ago

The manager is very disrespectful and treats her employees like trash I saw it when I came into the store. She is very unprofessional and doesnt know how to resolve conflict. Her name is ****** and she should be fired.

Business response:

Rent-A-Center appreciates feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.

Jessica M

a year ago

I got charged early on the 19 and I didn't get paid till the 25 . Plus I just moved so I'm paying more, I been in and out the hospital . So I don't get that much money and working and they charging an arm and leg . And keep calling and texting while I'm at work and I cannot be on my phone...

Business response:

Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.

Tanya F

a year ago

Oh wow, I sure wish I would have seen all of these reviews before going to this location to buy couches. I have been issues with this business for over a month now. I placed my order March 24th, I waited the time it said for delivery, I called after four weeks to get answers, when I called they couldn't give me that, told me they would call me back, two days later no call so I had to call them, the manager had no answers and was rude, told me she would personally call me back, which she did not, I had to reach out again. Aft... read more

Business response:

Rent-A-Center values your feedback and appreciates the chance to resolve your concerns. If you have any further questions or issues, please contact our customer service at ************. You can also reach out directly to your local store.