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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went to this store in April to rent a gaming computer the computer does not work properly. I returned it and got another computer which also is not working ********************* a lack of concern for the products they are leasing especially there computers very bad service.
Business response:
Rent-A-Center appreciates feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************. Alternatively, you may contact our local store directly.
I'm behind in my rent a center payments and they are harassing me they even showed up to my work today and almost got me fired so this isn't okay yes I understand that they wanted a check and I wasn't going to give them that until I handed it to the manager in person this behavior isn't okay
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you and address your allegations, please contact our customer service at ************.Alternatively, you may contact our local store directly.
I worked for store 0408 for ***. It started off pretty decent at first but over time the habits of my boss and the ones he chose for management become an issue. First off was the drug use and the dosing of drugs in employee drinks. Either as a joke or to "chill" out the manager was dangerous and uncomfortable to witness. Second. In one occasion my boss and the ** agreed to steal money from a past due because they found out her pin to one of her credit cards. HR report brought nothing of this and swept it under the rug. Third... read more
Business response:
After a thorough investigation, we found no evidence of unprofessional conduct by our employees. However, it was determined that Mr. **** displayed unprofessional behavior during his employment with Rent-A-Center. If Mr. **** has any further questions or concerns regarding these allegations; he may contact our customer service at ************. We will require proof of the alleged employee misconduct.
The manager is very disrespectful and treats her employees like trash I saw it when I came into the store. She is very unprofessional and doesnt know how to resolve conflict. Her name is ****** and she should be fired.
Business response:
Rent-A-Center appreciates feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I got charged early on the 19 and I didn't get paid till the 25 . Plus I just moved so I'm paying more, I been in and out the hospital . So I don't get that much money and working and they charging an arm and leg . And keep calling and texting while I'm at work and I cannot be on my phone...
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Oh wow, I sure wish I would have seen all of these reviews before going to this location to buy couches. I have been issues with this business for over a month now. I placed my order March 24th, I waited the time it said for delivery, I called after four weeks to get answers, when I called they couldn't give me that, told me they would call me back, two days later no call so I had to call them, the manager had no answers and was rude, told me she would personally call me back, which she did not, I had to reach out again. Aft... read more
Business response:
Rent-A-Center values your feedback and appreciates the chance to resolve your concerns. If you have any further questions or issues, please contact our customer service at ************. You can also reach out directly to your local store.
This place will harass you beyond measure. The staff is condescending and disrespectful. They call your phone back to back multiple times a day, come to your house and beat on the door for hours and refuse to leave. We had to call the police and have the removed from my property because they would not stop beating on my door with small children inside after being 7 days late on a payment. We could all understand if someone hadnt paid in 30 days like any other company but a few days leads to direct and forceful harassment? We... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account with the information provided. To better assist you and address your allegations, please contact our customer service at ************.Alternatively, you may contact our local store directly.
Unprofessional store threaten with police for a late payment of 52 dollars only 6 days past due
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, *****************.
I tried to rent a refrigerator for one month to put in my garage and they would not rent one to me unless I gave them my full Social Security number. I refused obviously. That is so dangerous and I know SS and federal government says to NEVER give your SS number out. A real ****/ racket. This is unlawful.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Due to the limited information we're unable to identify the respective store that Ms. ******* attempted to order a refrigerator through. We request Ms. ******* to provide the store location to further investigate.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 456 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.