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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I spoke with a salesperson over the phone about getting a refrigerator the salesman off top told me about a white one I said no then he told me about a black one with the freezer on the top I said no and explained that I wasnt picky but my husband would want stainless steel and asked about a ** French door with the freezer drawer at the bottom the one I was looking at online he put me on hold and came back and said yes they have that one but didnt have the one that was stated fair online they had a brand new one in the box a... read more
Business response:
Despite numerous attempts, our District Manager has been unable to reach you to resolve the complaint. We request your assistance in working towards a resolution. Please return communication or contact another store in your area if you have further issues.
This company fosters an extremely toxic and unprofessional work environment. Management relies on fear tactics rather than training and support, often pressuring employees to quit if they dont fit into a preferred mold. Favoritism is rampant employees with serious past misconduct, including theft and sexual harassment, have been rehired, while hardworking individuals are pushed out without just cause.The district manager plays a major role in the dysfunction. Serious allegations are ignored or dismissed, with some employees ... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service department at ************.
Signed up on the first week 1 dollar and they charged me the regular price. Then how the manager call and the voice mails she be leaving unprofessional
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have attempted to reach you without success. Please contact your local RAC store for further assistance. Alternatively, you may contact our customer service at ************.
103rd in ****** is not a good location since previous mgr left. They dont have good communication when a cust is trying to pay off item early. Now I have to pay extra because they did not tell me if the payment was split up (the same day) it would cost extra $. I could have waited 30 min and paid the whole thing at once if they had told me that before they ran my payment
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, ***********
30 days after paying off a washer dryer stackable it broke, I paid well over $3,000. I contacted ****** corporate who felt it should be fixed but the ************************* store would not fix it. They tried leasing me a new one. This place is a SCAM
Business response:
Rent-A-Center has reviewed Ms. ******** feedback and determined that it has been filed against the wrong company. The rental-purchase agreement in question pertains to a different business. Therefore, we encourage Ms.****** to direct their review to the appropriate company for resolution.
The rent a center in ********** Ga the manager there was so rude I was talking to him he tells me to shut up I told him you cant tell me me shut up he has been harassing me calling my phone talking about a payment even though the bill wasnt due the dryer doesnt dry my clothes he claims the dryer was new they over charging for their merchandise rude rude rude
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable to locate a lease account under the provided email. To better assist you and address your allegations, please contact our customer service at ************.
My payments have been made every other week since my purchase which was February, some how the claim I’m past due, they call regarding payments not stating mini Miranda. Send text messages, not following TCPA guidelines. Then show up Not only did they not set up my refrigerator I never even signed my contract. Very unprofessional
Business response:
This Rent-A-Center customer rented their product from an independently owned and operated franchised location. Any further communications should be directed to the franchisee, Eclipse RTO.
If i could leave zero stars i would, The Tappahannock va store is by far the worst. They leave nasty and distasteful voicemails about you and other customers on the phone. I called and was told that i would receive a month free and never got it and the manager cussed me out as well. I will bever purchase from here again
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We have attempted to reach you without success. Please contact your local RAC store for further assistance. Alternatively, you may contact our customer service at ************.
I just paid off my washer through them.. I had the additional insurance they came 2 1/2 weeks ago to get my washer to fix it and still havent heard from them. Always an excuse when I call. So I took my business elsewhere!!!
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 479 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.