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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I Recently Paid On An ******** Was Told By The Store Manager At ************* ********* Location That I Could Not Receive My Delivery I Was Like Okay Fine Ill Pick It Up & I Was Told That Nothing Can Go Out Im A Loyal Customer That Pays So Help Me Understand Why I Cant Get My Item I Pay On !!!!!! I Have To Leave One Start Because I Have To But If I Could Leave None Itll Be Just That !!!
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Went in to get a fridge, told them what model number i wanted (A black side by side) delivery was a white fridge, side by side. NOT what I ordered. SO delivery was to be AFTER 3:30pm as my husband and I work, he gets home at 3:30pm, I get home at 6pm. delivery rang our doorbell at 2:59pm. that most defiantly is NOT AFTER 3:30pm! had to have a conversation through the ring doorbell, stating No one is home and delivery was to be after 3:30pm. so that same day, they end up delivering a white fridge, and we had to send it back. ... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
If I could leave zero starts I would. The whole company is a white collar robber and something must be done.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
The whole rent a center operation is DISGUSTING the employees terrible. The manager on north plank rd in newburgh ny is so unprofessional vaping and blowing smoke in my husbands face and with me moving into a new house they are deciding not to deliver to me because the house looks "abandoned". I will be recommending to EVERYONE THAT NO ONE RENTS FROM THEM thats goes for every rent a center because i had the same issue with the rent a center in ********** on ****************.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
*********************** in ****** ks I had my payments set on auto pay and they been taking the money out of my account several times now. But they said that they did not have records of so then I showed them the recipes and and confirmation numbers along with my bank statements and they said that my payment was going to the rent a center in ***** not the store in ****** so they took my stuff anyways. Not only that but they insulted me and criticized me and said that I was pathetic and worthless all because some how my payme... read more
Business response:
After a thorough investigation, we found no evidence of unprofessional conduct by our employees.Instead, it was determined that **************** displayed unprofessional behavior during the retrieval of our property. Additionally, our records indicate that the payments made on Ms. ******* account were for optional services she voluntarily opted into. If Ms. ****** has documentation showing her $60.64 semi-monthly rent renewal payments during the course of her agreement, we kindly request that she provide this proof to her lo... read more
The store manager ***** as the name she constantly gives but on all my receipts its ******* S called my phone harassing me after I requested for a district manager to give me a call.Since Ive come to this store my experience with the employees has been terrible. ******* keep changing my phone number in the system and claiming she forgot and remind you I always record every single conversation rather in store or on the phone. She hates when you call customer service for anything but gone call my phone disrespectful today, I h... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************ and provide proof of theexcessive contact.
Rent A Center in *********, ** charged my account on the due date of the payment on 7/13 then again on 7/20 then turned around and told my husband the bill was ***************************************** cash. When I went in to complain the lady, *****, in the store told me this was their procedure and if I had a complaint I could speak to their Store Manager ****. She gave me a ***** number to call. I called that number and the person I was speaking to said the Manager was Will and he didn't know a ****. I know **** because h... read more
Business response:
All matters pertaining to a franchisee store are encouraged to be sent directly to them. Alternatively, you may contact our customer service at ************ for further instructions.
zero stars is what I want to give them. I work for the post office so I literally am only off on Sunday which is why I did my purchase online, I paid signed my contracts through DocuSign, and scheduled delivery for the next day. I waited for the delivery window to close before I called the store looking for my stuff only to find out that the store I ordered from, even though its closer to my house, was not in my service area. They had me to call the *************** location to transfer my contract, it was 30 min to closing a... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Couldnt rent from them because I work for a staffing company. When I asked why, they said we just dont do staffing agencies as a source of income so no reason. My money doesnt count since Im a temp. All of this over a $30 AC unit.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 456 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.