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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Rent A Center in *********, ** charged my account on the due date of the payment on 7/13 then again on 7/20 then turned around and told my husband the bill was ***************************************** cash. When I went in to complain the lady, *****, in the store told me this was their procedure and if I had a complaint I could speak to their Store Manager ****. She gave me a ***** number to call. I called that number and the person I was speaking to said the Manager was Will and he didn't know a ****. I know **** because h... read more
Business response:
All matters pertaining to a franchisee store are encouraged to be sent directly to them. Alternatively, you may contact our customer service at ************ for further instructions.
zero stars is what I want to give them. I work for the post office so I literally am only off on Sunday which is why I did my purchase online, I paid signed my contracts through DocuSign, and scheduled delivery for the next day. I waited for the delivery window to close before I called the store looking for my stuff only to find out that the store I ordered from, even though its closer to my house, was not in my service area. They had me to call the *************** location to transfer my contract, it was 30 min to closing a... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Couldnt rent from them because I work for a staffing company. When I asked why, they said we just dont do staffing agencies as a source of income so no reason. My money doesnt count since Im a temp. All of this over a $30 AC unit.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Bad employee **** entered my home after he saw me leave my house after we exchanged words ..he went to my door where my 16 year old daughter answered she stated I had just left he proceed to enter any way not asking if there was another person 18 years or older home (I have it all on my home camera)He then continued to go back and fourth with my ********************************************************************************************** and say when his guys leave the store he has no idea where there going Ive called corpo... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************ and provide proof of the excessive contact.
The rent a Center on nolensville pike in ********* is garbage I had a manger name ***** call me to argue you with me because I wasnt calling for the scam I paid Friday on Monday they tried to charge me again said I was late then the have a bunch of druggies working there nashville is the worse place to deal Ill never rent anything else from them . Then they came and stole the washer back I didnt sign anything I was at work but I will never pay 56 bucks for a washer that I signed to 20 bucks a weeks they should be closed down... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
The new store manager is extremely rude, unprofessional, she threatened to have me arrested if I didnt pay my bill on time, and calls from text now apps 10 times a day. For sure thats against the law and considered harassment.
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************ and provide proof of the excessive contact.
***** is the manager at the streator Illinois location is one of the most unprofessional individuals I have ever dealt with. She should not be working with the public , a friend of mine has proof of everything they have paid off and she is now claiming that it is not paid off. But according to the corporate office they were paid in full . Along with a $1400 credit for them being over charged. And to top things off the took a payment for a new agreement and now refuse to uphold the contract or issue a refund. I have read many... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I went to purchase a bedroom set, they didn't tell me that my pay stubs had to be up to a certain amount so I brung in my recent paystub as I just started my job in May. I went in on June 4th and paid on June 6th i was told I would get a refund but they kept trying to charge my card days and days after I already paid the 84 dollars for it and couldn't get. It , it's been well over 10 days and I still haven't gotten my refund.. my account says agreement past due. They sent me a Gmail on the 18th of this month and it said my o... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
We have used Rent-a-center for years. Recently we bought a PS5. No one told us or reminded us about the 6-month contract, like other locations did. Now we have to pay triple the market price for it. The PS5 is worth $500 and they are charging us $1600. We would have been fine if we had to lay $100 or $200 more but this is a gross overcharge.
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. Please note, rental-purchase agreements are available through Customer Dashboard, and all documents are provided for review prior to officializing the transaction. To better assist you, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 479 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.