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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
So not use them. They waited until I was almost paid off with my washer and dryer then I asked if I could make a double payment five days later then typical. The manager ******* absolutely yelled at me. Said she raise two kids alone as a mom and didnt need me calling her asking that kinda help. Said is running a business. So I said ok come get them. Now its been four days and they called again today saying they r running late and need to reschedule pick up. I could had made the late payment and kept going. They want their st... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
They gave me the wrong furniture again. They did not give me the loveseat sofa and chair What they gave me was an oversize chair that is not a loveseat and its the wrong one. Its not the one in the picture. They gave me an extra small sofa. Its very tiny sofa. Its very low quality and you can clearly see they did not give me the correct cushions. This is not even close to the furniture in the picture. And I just keep thinking about how you were complaining the price compared to the furniture I had but the furniture I had was... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
I have been a rent a center customer for 3 or 4 years now . Like 6 month ago the store I use change management and employees . Since that time every time that I order a furniture online they say they dont have and offer me another model with doble of price .
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
There are no words to tell you how frustrated I am with this company.I was home from the ** for an undetermined amount of time and thought I would rent a bedroom set from a store that I could just send it back to when my stay was up.So the bed is delivered and I will be honest, it was a great mattress!However, the two tables that came with it were busted up and the worst quality of any due to have ever seen. One table was useless from day one.Keep in mind, I am paying over $150 per month. I decided to use autopay so I dont h... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Very rude store manager in *******. store located on ******* and *******. The harassment I encountered from this store manager is unacceptable. 6x phone calls in one day for an account thats 2 days past due! On top of a text message and all references being called. This is total harassment that rent a center customers do not sign up for. Then after I payed my bill I expressed my concerns about his credit employees calling. which the store manager proceeded to tell me if I had a problem to call headquarters. Meaning he was no... read more
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************ and provide proof of the excessive contact.
White guy skinny with glasses Very rude delivery person! The first day was very rude , Forgot my mirror came back the next day asking if I wanted them to put it on like WHAT ?! When you call the *************** is very nice but the other employees are questionable! As he left he told us we know where he works. So thats that .
Business response:
Rent A-Center appreciates your feedback. To better assist you and address your allegations, please contact our customer service at ************.
Why is ********************* named as my lessor for Rent a Center? Yet at the top it say Rent A Center and not only that I asked them to pick up the furniture and I'll keep the bedroom set I waited 3 days before I left for *********** for them to come get it they never did and now they're saying that I'm 30 days behind I wouldn't have be behind had you guys picked up the furniture when I first asked my time and life doesn't stop to be waiting for you guys to come get what you own
Business response:
Rent A-Center appreciates the opportunity to address your concerns. To better assist you and request for pick, please contact our customer service at ************.
One star is too much. The worst experience Ive ever had with rent a center ***** and **** at the ************ location were both advised to come and get there item it was sitting outside they refused to get it and continued to harass me. I ended up blocking them because while I was working they called multiple times in one day text they were trying to help and then sent someone to my door because I didnt answer respectfully I gave them there tv stand back and the guy they sent refused to move the stand from the middle of the... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
The worst experience : I never been so stressed and uncomfortable with a company til now : these people literally so unprofessional: rude and they think their in **** where they can do whatever they want : its not right to blow up someones phone when your only one payment behind is not right for them to grab my parents phone to call me when Ive been communicating with them : so I would like this be situated cause not ever once I ever felt this uncomfortable with a company : I hate this company cause the people that work on t... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To better assist you and address your allegations, please contact our customer service at ************.
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 467 reviews.
When is Rent-A-Center open?
Rent-A-Center is open now. It will close at 6:00 p.m.