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Rent-A-Center

1.9

About this business

Location details

645 Harrisburg Pike, Columbus, OH, 43223, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
1.9456 reviews
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Missy S's profile image
Missy S 
2 years ago

I absolutely recommend this company to anyone needing temporary housing. ******, ******** and ****** were amazing to work with. Excellent communication. They recently executed a lease with *********************** in only a few days time. Great team. 

Business response:

Rent-A-Center appreciates your business and is happy to hear you are satisfied with our services. 

Shannon H's profile image
Shannon H 
3 years ago

****************** went above and beyond to make ************ work 

Business response:

Rent-A-Center appreciates your feedback and is delighted to hear you had a great experience. Should you have any issues or concerns, please contact our customer service at 800-442-8186. 

Zairia J's profile image
Zairia J 
a week ago

paid my washer and dryer off less then 30 days ago . now the washer isn't even starting and I been without a washer for almost 2 weeks . I been calling the store since this problem first started and I keep getting different responses . One said to wait at least ***** hours . When I called back they said it could take up to a week waited that week out and call back . now it's it could take up to two weeks . Every time I call it's not anything they could do , it's other people that's experiencing the same thing longer , they d... read more

Thomas C's profile image
Thomas C 
a week ago

Every experience I've had with this company is terrible. The staff are unfriendly, unprofessional and uncharismatic. Most of the time very rude. I guess they hire just any incompetent fools to sale there scams. This place is a fraudulent business. I'm not sure how it is legal for them to operate. 

Debbie A's profile image
Debbie A 
2 weeks ago

The constant texts emails omg.stop I know I owe money for the product. 

Marcus S's profile image
Marcus S 
2 weeks ago

This location was supposed to give us an ***** laptop, but they acted suspiciously, took $50 from me, and refused to issue a refund. We also waited an extra week for the laptop, which we couldn't get right away. STAY AWAY FROM THESE WOLVES. 

Lea S's profile image
Lea S 
2 weeks ago

Rent a Center located at ***** Van ****, *******************************. The general manager that runs that store forgot her name(***** or ****) she blond, tall with glasses looks like a *****. Is pathic and unprofessional GM..she over charges peoples on prices and late fees. My situation was i had financed a couch and tables for my living room. My tables were not new, they were from there floor display with dents and stretches. Over charge me for the tables that was used not new $400 with plus *********** couch was new cha... read more

Makayla M's profile image
Makayla M 
2 weeks ago

I am having trouble paying my bill for rent a center. Now they are being VERY UNPROFESSIONAL. Leaving me voicemails being rude. Calling me off random numbers and messaging me off random numbers being very disrespectful! I have saved the voicemail of the manager trying to be funny and I have the messages from the random number that texted me. They kept threatening me and leaving rude voicemails but what has happened today 2/6/26 IT IS NOT OKAY! 

Jorge F's profile image
Jorge F 
2 years ago

I have a contract with I default on payment s by two weeks because I had got a new debit card and forgot to updated all off the sudden the manager and workers there calling me from random phones number and harassing me telling we are going to call the police on you if you dont pay also today a police officer from hood calling on behalf of rent a center if I dont pay them Im going to go to jail thats total harassment by the store and NOPD so I told them they can come pick up their stuff not going to. Also is not the first tim... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.9 star rating with 456 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.