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Rent-A-Center
- Furniture Stores
- Columbus, OH
About this business
Location details
645 Harrisburg Pike, Columbus, OH, 43223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Id leave less stars if I could and from the look of it nothing is being done about this business. Reviews here and on ****** or wretched and they've been doing this for years. Everyone saying a lot of the same stuff in gonna say and nothing changes. I got a washer from *** in *******. It started with them randomly changing payment dates and harassing us constantly about payments and auto pay that wasn't even due yet. The managers have the most disgusting attitude I've ever seen. Talk you like trash and are very demeaning. My... read more
My tv is damaged and they are telling me its nothing they can do when in the agreement it says they have a repair service and if they cant repair they give replacements
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Our [store manager/district manager] has reached out to resolve this matter. Should you have further concerns, please contactourcustomer service department at ************.
Very dissatisfied customer I thought I was renting to own a gas stove the first stove I was brought was an electric stove I needed a gas stove the delivery guys told me to just change the plug from my old stove to the new stove 1) come to find out you can't make an electric stove a gas stove DUH it doesn't work like that 2) why would you use a plug off of a stove that went out on a new stove ( Can we say fire hazard Needless to say 3-4 weeks later I was brought a gas stove still in the box IT WAS NOT PUT TOGETHER the burners... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To betterassistyou, please contact our customerservice departmentat************.[Alternatively, you may contact our local store directly.]
I used to work for this company and when I got fired, the store manager wrote off the item I was renting because he didn't want to deal with me. I'm unable to use this company now because I wasnt given the choice to continue paying or to return the item
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To betterassistyou, please contact our customerservice departmentat************.[Alternatively, you may contact our local store directly.]
Rent a center in ****** ***** ************ went there and ordered a refrigerator and they brought the wrong one.then they told her they sold the one they picked out.well then they brought a used on with the shelf broke and you can see where there where roaches in ***** they gave us a loaner 7 months ago and it is still here they said that they where going to bring it and always had a ********** they are saying they are not going to bring it.She is wanting her money back that she has been paying on it for 7 months and no miss... read more
Im extremely upset with company still getting harassed and not even a customer with them anymore. They leave degrading voicemails and said that I threaten them just because I told them to get off my property. Now threating to arrest me very unprofessional and disrespectful customer service.
Business response:
We located an account with the information provided. We encourage you to contact your Rent-A-Center store to clarify any confusion.
Absolutely a peice of c*** Was told to wait till black Friday to purchase a camera they said they would give me way better deal on assuming they were holding it for me, that was not the case. I called today to purchase and eas told they sold it ans had no others. I was also told they had been calling and texting me but there are no records of this in my phone. Not very happy, was supposed to be a gift. I asked if I purchased it and waited the 3 to 4 weeks for it would they give me the black Friday deal and they said no. Neve... read more
Business response:
Rent-A-Center appreciates your feedback and the opportunity to address your concerns. We are unable tolocatea lease account under theprovided email. To betterassistyou, please contact our customer service at ************.Alternatively, you may contact our local store directly.
All around unwilling to resolve a broken chair problem. Lied to my face about Ho much they were saving me by paying off my account. All around crooks and do not recommend any business with these liars.
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. Our [store manager/district manager] has reached out to resolve this matter. Should you have further concerns, please contactourcustomer service departmentat************.
Rent-A-Center delivered furniture that had bed bugs, and I was bitten. I notified the store within the 30-day period and asked them to pick it up. They refused unless I paid $200, even though the infestation came from their furniture.With harrassing calls I eventually paid it, but the store still labeled me as hard, which is hurting my ability to open a new agreement at a different location. The new store said the old store told them I was not paying, which is not true. I fulfilled what they demanded.This is unfair, and reta... read more
Business response:
Rent A-Center appreciates your feedback and the opportunity to address your concerns. To betterassistyou, please contact our customerservice departmentat************.[Alternatively, you may contact our local store directly.]
Frequently asked questions about Rent-A-Center
How is Rent-A-Center rated?
Rent-A-Center has a 1.9 star rating with 456 reviews.
When is Rent-A-Center open?
Rent-A-Center is closed now. It will open tomorrow at 10:00 a.m.