Business reputation management made easy. View all your reviews from 150+ sites in one
interactive dashboard. Filter your review feed by rating, time period or by source to identify
which areas and sites to focus on. BirdEye sends you new review alerts via email or SMS so you
don’t miss a word.
BirdEye alerts you of negative customer
experiences so you can respond instantly. Easily
convert reviews into support tickets and assign
them to employees to ensure every customer
issue is resolved quickly.
Respond to reviews on third-party sites directly
from one dashboard. Keep customers engaged
and acknowledge issues right away.
Make it easy for your review management team
With automated responses based on custom rules,
you can stay focused on your business and still
promptly address every incoming review.
On track to almost double their locations in 2 years, Black Bear Diner
needed to make sure guests at every location, old and new, were happy with their visit and eager to return.
BirdEye identifies reviews with spam, slander, and
other violations and alerts the business owner
using instant, daily or weekly alerts.
Organize mountains of feedback with one click.
Tag and ticket multiple reviews to solve more
problems in less time.
Improve team productivity with an employee
leaderboard. Drive healthy competition by tracking
requests, reviews, and ratings for each employee.