RingCentral

Sabrina P. 

on Capterra

11 months ago

why we like ringcentral Pros: That we can integrate it our customer service website so that the calls link together Cons: that it does not always show the caller id 

RYAN P. 

on Capterra

a year ago

Ring Central Pros: It is easy to answer calls and transfer to mobile phone. It has a screen share feature like zoom that I use to use and it was great. I really have liked it. When I have had to call service they were awesome. Cons: Now that we have hubspot it is pretty bad. Can not transfer calls or join 3rd part y to calls. It sometimes delays calls so I miss them. 

Allie C. 

on Capterra

a year ago

Ring Central Pros: I liked the privacy of phone numbers on the app. Cons: I did not like the problems we had while trying to disconnect with this service. Our phones stopped working and it took ages to get help. Overall: Not the greatest experience if I'm honest. I know they are great people but the personal experience we had really messed up some things for our company for a period of 2 months. 

Allie 

on Capterra

a year ago

Ring Central Pros: I liked the privacy of phone numbers on the app. Cons: I did not like the problems we had while trying to disconnect with this service. Our phones stopped working and it took ages to get help. Overall: Not the greatest experience if I'm honest. I know they are great people but the personal experience we had really messed up some things for our company for a period of 2 months. 

Jennifer G. 

on Capterra

a year ago

Ring Central makes getting your calls across the business system easy and seemless Pros: I like that I can get the office calls on my cell if I (or any of us) are out of the office, and can even transfer back a call to someone who is in the office. I like that the system includes texting because many of our clients prefer text to email so we can still use the business line for text communication with these clients. Cons: There used to be some glitches with the app, it would restart or sometimes the app signal was not so stro... read more

Jennifer 

on Capterra

a year ago

Ring Central makes getting your calls across the business system easy and seemless Pros: I like that I can get the office calls on my cell if I (or any of us) are out of the office, and can even transfer back a call to someone who is in the office. I like that the system includes texting because many of our clients prefer text to email so we can still use the business line for text communication with these clients. Cons: There used to be some glitches with the app, it would restart or sometimes the app signal was not so stro... read more

Jenna 

on Capterra

a year ago

RingCentral MVP Pros: Easy to use on Mobile phone and link your ext to your mobile app. Easy to transfer calls to the correct person. Can log in and out when needed. Cons: Voicemail not linked to email address to come through as an email. Overall: I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed. 

Allen 

on Capterra

a year ago

Review For RingCentral MVP Pros: I like RingCentral MVP because this is an all-in-one unified communications app for businesses. It provides messaging, video, and phone solutions in a single, unified application. Cons: One least likely thing about that the mobile app RingCentral MVP integrates well and gets the job done, it can sometimes lag and be a bit clunky. Overall: Pretty awesome and amazing and I would recommend that RingCentral to all of my friends. 

Tina 

on Capterra

a year ago

Great for managing faxes! Pros: Ease of use and notifications so that I always know when a fax is received so that it may be distributed timely. Cons: Unable to add all accounts without logging out and back in. Overall: Overall, this is a good product and easy to use.