Edit
RingCentral
Frank D.
At no point did Jessa sound angry or upset at the many errors we kept making. I think Jessa is very good at her job and makes is seem easy and explains what she is doing at all times. I know it cannot… be that easy to keep your cool when dealing with customers like ourselves who are "a hands on type of person" rather than computer minded. We were very happy with our call and are another few steps towards "knowing a bit about our phone system". more »
At no point did Jessa sound angry or upset at the many errors we kept making. I think Jessa is very good at her job and makes is seem easy and explains what she is doing at all times. I know it cannot be that easy to keep your cool when dealing with customers like ourselves who are "a hands on type of person" rather than computer minded. We were very happy with our call and are another few steps towards "knowing a bit about our phone system".
Lucy
I loved how Macy handled our technical problem . She followed up and made sure we were set . Also recommend Marie. … more »
I loved how Macy handled our technical problem . She followed up and made sure we were set . Also recommend Marie.
Lydia B.
After calling several times in the past to resolve this issue... Steve worked extremely hard to help my company resolve this tedious project.… more »
After calling several times in the past to resolve this issue... Steve worked extremely hard to help my company resolve this tedious project.
Marvo G.
He was courteous and knowledgeable. He gave me enough information so that I can handle porting myself. I am quite pleased with this technician. … more »
He was courteous and knowledgeable. He gave me enough information so that I can handle porting myself. I am quite pleased with this technician.
John B.
The gentleman assisting me was wonderful. The problem I had was your customer support phone system has an echo and a delay that interfered with communication to a degree. But I have no complaints.… more »
The gentleman assisting me was wonderful. The problem I had was your customer support phone system has an echo and a delay that interfered with communication to a degree. But I have no complaints.
Diana M.
Donald was extremely helpful and even more patient with me. He was professional and courteous, which made our interaction pleasant. But most of all, his expertise helped resolve my problems. I was eve…ry satisfied with the outcome of our "chat". Thanks! more »
Donald was extremely helpful and even more patient with me. He was professional and courteous, which made our interaction pleasant. But most of all, his expertise helped resolve my problems. I was every satisfied with the outcome of our "chat". Thanks!
Anonymous
This was my first time contacting customer support. Carlo was very friendly, answered my questions, and took care of my situation in a timely manner. Thank you.… more »
This was my first time contacting customer support. Carlo was very friendly, answered my questions, and took care of my situation in a timely manner. Thank you.
Rabbi Steven F.
He was very patient, which was very important since I am not technologically adept. I need to have people be patient and explain things clearly and carefully.… more »
He was very patient, which was very important since I am not technologically adept. I need to have people be patient and explain things clearly and carefully.
Moira H.
Eric was great, really courteous, prompt and polite. Even suggesting other things that would help to resolve the issue! :)… more »
Eric was great, really courteous, prompt and polite. Even suggesting other things that would help to resolve the issue! :)
OtterHere
Version : 9.2.3
Great app
Very user friendly and good tech support.
Great app
Very user friendly and good tech support.
Andrew B.
She gave me a couple of option, walking me through how to change the process or she would undertake the task. I did not have the time, so she completed the task. Excellent service all round… more »
She gave me a couple of option, walking me through how to change the process or she would undertake the task. I did not have the time, so she completed the task. Excellent service all round
Andrew W.
RingCentral started off shaky with issues with porting my phone number over but once that was resolved I've had nothing but great service.… more »
RingCentral started off shaky with issues with porting my phone number over but once that was resolved I've had nothing but great service.
James L.
Sean O., was extremely helpful and attentive and quick to resolve my issue. I would hope, that should i have to contact customer support in the future, he or someone who emulates his helpfulness helps… me. thank you! more »
Sean O., was extremely helpful and attentive and quick to resolve my issue. I would hope, that should i have to contact customer support in the future, he or someone who emulates his helpfulness helps me. thank you!
Frank C.
Angela was awesome. Immediately knew what the problem was and fixed it.
Jason M.
I finally got someone who knew what they were doing and made sure to not leave me hanging until I had all of my requests made and settled. Thanks Joe!!… more »
I finally got someone who knew what they were doing and made sure to not leave me hanging until I had all of my requests made and settled. Thanks Joe!!
Daniel S.
Dealing with John was wonderful. He understood the problem and systematically resolved each problem one by one. All well now. I highly recommend John for future resolutions.… more »
Dealing with John was wonderful. He understood the problem and systematically resolved each problem one by one. All well now. I highly recommend John for future resolutions.
Elvin Garry G.
Jocelyn was extraordinary! She solved the problem in record time - especially since I was under a time crunch! Brava!… more »
Jocelyn was extraordinary! She solved the problem in record time - especially since I was under a time crunch! Brava!
Stephanie C.
this was an easy process. I DID have to be transferred to three difference support people before I landed in the correct spot, but Jo-Ed helped me walk through the process (as a new RingCentral user) …and helped me find where I needed to be. Thanks! more »
this was an easy process. I DID have to be transferred to three difference support people before I landed in the correct spot, but Jo-Ed helped me walk through the process (as a new RingCentral user) and helped me find where I needed to be. Thanks!
John
Ishmael was courteous and helpful in helping me reinstall the desktop app for RingCentral. He also showed me the customer area with more information about the phone features of the app. Great experien…ce! more »
Ishmael was courteous and helpful in helping me reinstall the desktop app for RingCentral. He also showed me the customer area with more information about the phone features of the app. Great experience!
Pat
I had a very good experience. The only reason it didn't get a rating of 10 is that I'm still a little unsure about how my other extensions will work. I will have to look into that myself to …see if I understand how the system is working. Thanks more »
I had a very good experience. The only reason it didn't get a rating of 10 is that I'm still a little unsure about how my other extensions will work. I will have to look into that myself to see if I understand how the system is working. Thanks
Lauren K.
Phillip addressed my question, gave me an answer and was very nice and professional.
Ginny K.
The rep helped place the issue and made test calls within the last 15 minutes of my work day. She was quick to resolve the issue. Thanks again!… more »
The rep helped place the issue and made test calls within the last 15 minutes of my work day. She was quick to resolve the issue. Thanks again!
Shirley
Sean from RingCentral Support was very helpful and called back several times as we lost our phone connection! Thank you… more »
Sean from RingCentral Support was very helpful and called back several times as we lost our phone connection! Thank you
Juspence
Version : 9.2.3
Ring central
Office just got the service. It is great
Ring central
Office just got the service. It is great
Anonymous
1st contact was with regular customer service. number I had was transferred, I waited for 22 minutes and I hung up then I found the technical support number and It was answered by the technical rep Ro…chy. He was extremely helpful and knowledgeable and I appreciated being walked through on what he was doing to resolve my issue. more »
1st contact was with regular customer service. number I had was transferred, I waited for 22 minutes and I hung up then I found the technical support number and It was answered by the technical rep Rochy. He was extremely helpful and knowledgeable and I appreciated being walked through on what he was doing to resolve my issue.
Contact
Edit20 Davis Drive, Belmont, CA 94002
Phone System
About
EditFor businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud …business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.
Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.
Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.
We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.
Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.
RingCentral
20 Davis Drive, Belmont, CA 94002more »
Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.
Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.
We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.
Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.
RingCentral
20 Davis Drive, Belmont, CA 94002more »
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system hardware.
Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.
Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.
We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.
Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.
RingCentral
20 Davis Drive, Belmont, CA 94002
Since 2003, we’ve invested in our own custom cloud computing platform that delivers the reliability your mission-critical business communication demands, while enabling us to innovate and stay ahead of the evolving needs of the modern work world.
Our vision makes possible simplicity like no other. We’re not a phone company; We’re a cloud business-solution provider. We’ve thrown out the old PBX along with it’s rigid rules and eliminated the complexity and unnecessary expense of managing your business communications the old way. Buy, set up, access, and control your entire RingCentral service online, or on a mobile device, just as you manage your other cloud solutions.
We’ve democratized communications, leveling the playing field by providing a sophisticated, fully-featured business communications solution for all businesses, regardless of technical expertise, business model, size or budget. End-users are empowered like never before to control their preferences instantly, from anywhere.
Under the hood is our state-of-the-art custom architecture, built on and taking full advantage of the inherent flexibility and scalability of the Cloud—the internet. Our cloud platform delivers reliable, mission-critical business communications to over 300,000 businesses of all sizes.
RingCentral
20 Davis Drive, Belmont, CA 94002
Review summary
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9076 reviews