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RingCentral
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Caution! My experience with the customer service team was extremely disappointing. I initially signed up for a one-month trial rental but decided to return the item after just two weeks due to acquiring my own VOIP phone. Despite assurances from an agent that they would process the return, it wasn't actioned. Subsequent follow-*** resulted in excuses like the agent being on vacation, promising to rectify the issue upon their return, yet failing to do so.Ultimately, I ended up initiating the return myself after facing continu... read more
This is a scam. When I signed up, I was told I can cancel anytime. Now, they are informing me that I have to wait 12 month.
I can confirm that this company is full of crooks. They failed to provide the very service that they claim to provide. My service has not been working for nearly 6 months. Not only will they not refund me, but are saying I signed up for a contract for that I didnt. Supposedly their contract says that if we use autopay we are automatically agreeing to extending the contract. The attorney general should look into this. I will not stop until everyone hears about this.
major scam. reps are untrained and put on hold for hours. AWFUL!!!!
The worst customer service ever experienced, the system is very poorly designed, in order to just cancel the account youll have to wait on line and struggle back and forth for an hour. Dont even think to use their service.
Read the fine print. Signed up for monthly payments and they want an early termination fee of 111. Scammers. Do not use Ring Central
I have been asking for calling recording over a year now. Talked to 30 different people, 5 different departments. Still no way to record calls. DO NOT BUY ANYTHING FROM THEM
I contacted them to retain my phone number due to Century Link's change. They said they could help me retain that phone number. Not true.I sold my business and needed to terminate service - they were not willing to pro-rate their service, not even for a partial month (even though they had not performed and I hadn't been using their services for 2 months).
The worst experience ever. DO NOT USE RINGCENTRAL. AVOID THIS COMPANY AT ALL COSTS. Every single review on here is 1 star lol makes sense now. Their customer service is an absolute joke. I have been trying to register mt 10 DLR ************ for THREE MONTHS NOW! I keep getting rejected and they wont just tell me all the steps I need to complete my registration.
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 3.7 star rating with 1,873 reviews.
When is RingCentral open?
RingCentral is closed now. It will open on Monday at 9:00 a.m.