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RingEX
About this business
Extremely satisfied! Overall: My customer support representative is a ROCK STAR!!! She is the most intelligent tech support person I have ever dealt with at RingCentral. If possible, I would wait on hold for an hour, just to have her resolve my problem. Give her a raise. Never let her go!
Can find better value elsewhere Pros: Nothing that is outstanding, used a fax line for small business and it worked well, issue was the price increases. Year over Year they wanted me to pay $275 or so from 120 bucks. I did not think that was fair. Gave them an opportunity to lower price and they refused, hence the change to another company Cons: getting through the customer service line for simple inquiries was impossible. Overall: poor, Always had the issue of tying to get through to customer service and it was not a conven... read more
Business response:
Raj, the Review Team apologizes for any inconvenience you experienced regarding our pricing and customer service. We strive to provide fair and competitive pricing while delivering exceptional service. If you would like to continue this conversation or if there is anything we can assist you with, please don't hesitate to email us directly at review@ringcentral.com.
Not enough support Pros: Getting rid of it was a great decision for our sales organization. Cons: Support and integration with HubSpot. This product used to be the Cadillac in VOIP/telephony technology but times have changed in my experience.
Business response:
Hi Nick, the Review Team would like to understand your feedback better. Please email us at review@ringcentral.com so we can learn more from your experience. We hope to hear from you soon; thank you!
Is not seamless with my iphone mailbox Pros: I like how easily it integrates with my cellphone from a caller standpoint. Cons: I struggle to listen to voicemails from my RC calls. I wish they would forward to my regular voicemail inbox on my phone so that I do not have to go to the app.
Business response:
Tiffany, the Review Team appreciates your review! We would love to assist you in improving your experience however we can. To get the conversation going, please email us at review@ringcentral.com. We hope to hear back from you soon; thank you!
texting!!! Pros: Calls are easy to make and forward to other extensions. Cons: We haven't been able to text in 3 months!!!!! Our TCR application has been jumping back and forth between being Denied and Pending. Every time we call RingCentral, they tell us they can't do anything about it except expedite the application (them expediting it is equal to us waiting 3 months to find out that it was denied for some undecipherable reason). Please heed this warning if you plan to buy RingCentral services. I have been better able to h... read more
T.MPOFU Review RING CENTRAL Pros: Nothing much really i found it less user friendly then other products like skype etc, abt more complicated. Cons: its abit to complicated to set up and not that basic, some people yes can find the set up simple but some may don't as ring central set up takes to long.
Did not like them Pros: The mobile app was easy to use but if the system did not back up the app it was all a waste of time... Cons: everything was terrible. I had to purchase a cell phone and have the number transferred to it.
i dont recommend Pros: easy to access and navigate for anyone. easy to understand Cons: expensive and it crashes some times . and there's other programs that are cheaper
A decent solution for phone and online meetings Pros: It is a great solution for phone calls. Cons: Video meetings can be frustrating to help someone download and join. It is easier for them to join on browsers.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,576 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.