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RingEX
About this business
Review for ring central Pros: Being able to create instant task within the members and track the time frame between them for the proper management. Cons: Slow feature and bad ui in both the mobile and desktop application.
A pretty good office phone system not cost effective at all! Pros: The main things this system does well; call routing, mobile access, voicemail, call transfers. Cons: This software takes a very long time to set up and get rolled out to the team. This is not cheap and only gets more expensive over time. Their customer service is terrible. I have to search to find out anything on my own. I have tired to schedule numerous meetings with my account manager and usually don't get a reply. The last time we actually got one schedule... read more
Great functionality...sub-par performance Pros: Multifunctioning system, somewhat user friendly. Easy to deploy. Great call logs. Cons: Very spotty reception, to say the least. Customer support is painful to deal with. Very unreliable. Overall: The call logs work great for us, as we rely on timely returns and availability. Overall service is lacking in many areas, mostly on reception and call quality.
Stay Away Pros: They always find a way to charge you extra on your upcoming bill. Cons: Customer support is horrible. They dont have any idea about their services and always holds you on the line for no reason Overall: Just find another provider and stay away from ring central
Good from far, far from good. Pros: Initially, it looked good, and it had all the features we wanted. Signed up for it, and once we started doing testing we realized it was not a good fit for us. Cons: $4 Overall: Horrible experience. We stayed with them because we signed a contract without fully evaluating the platform. Tech support was pleasant, but insincere, and seemed more concerned with getting you off the line rather than the resolve the issue, and they used the expression 'system limitation' so much that I stopped ca... read more
Over charge- lied about features Pros: They provide the basic features and that do okay job Cons: They overcharged me for monthly account ($87 per month) . Only have one user. They lied that you can't have a caller ID display for my business in Canada, stating Canada doesn't support CNAM. Overall: Not a good exprience at all
RingCentral - not worth it Pros: Did not like anything really about this phone service Cons: Customer service - hard to understand and always wanted you to review everything online first before calling to ask questions Overall: NOT A GOOD EXPERIENCE AT ALL - from trying to sign up to getting equipment and then even having to return equipment waiting for the label to return equipment to them - I couldn't send it back myself it had to be RMA and it took 2 weeks
This is THE WORSE VOIP System! Do NOT Purchase! Pros: I looked at the integration features and thought this would be the best selection to allow me to integrate with my other software. I was SADLY mistaken! They have all the bells and whistles but I've never used them because I never received installation instructions and even as I send this review, I CANNOT get anyone on the phone to help me. Cons: THE CUSTOMER SERVICE is non-existent! Today, the first person actually hung up on me! Overall: I hate this software and I'm tra... read more
Ring Central Review Pros: The software was ok but their price and customer service are trash Cons: They are priced more than others and their customer service is subpar Overall: never again
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,576 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.