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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
I love the app and recommend for all workplaces. Pros: I like that everything is in this app - contacts, voicemails, missed calls, call log, text messaging and fax. Cons: N/A I do not have anything that I don't like about Ringcentral. Overall: 10/10 reccomend.
They saved us from an ancient ShoreTel system, and helped us embrace remote work Pros: The platform feels modern and robust. I like that end users can install the client without us having to deploy msi's. The sound quality alone on calls was night in day from our onprem system with SIP trunks. We were worried about quality, but it's been a non issue. It's nice having a platform that is constantly improving over time, without us having to shell out more money to prod the vendor to offer more. If you have solid internet connec... read more
Great Tool with many features great for Small Businesses Pros: Very easy to navigate, set up for personal features. Love that you can text, fax or place calls on DND or Busy, see the status of other team members if they are busy. Cons: Some features need to be easier to locate like the "out of office" call forwarding features and setting up voicemail. You have to locate the manual to set these up. Not always the best during a busy work day to look for this set up process. Overall: Since I started with this company it has bee... read more
Gary Stomaun's Review Pros: I love the fact that I am able to switch multiple numbers when I need to contact someone. I can switch from Blocked, to a sub number, to a regular source of contact. I enjoy that the most. Cons: I don't have a lot of concerns when it comes to using this software. I get quality sound, 3 way calling, etc.. No major concerns to report to this program. Overall: It hands down the easiest program that I was able to use.
Substance Abuse Counselor Pros: I do not have to have two phones . I have to use the app from my personal phone. I am in compliance with my job while communicating. I can easily turn off my app when I m at home. I love all the features I have access to while at work. I can fax documents and communicate with my co-workers. Cons: I do not have any problems with this program. Overall: I have had no problems with the app.
Identical to zoom Pros: I like that it’s basically the same as zoom do it’s familiar to most of us. Cons: I don’t get why it is its own thing? People have to download a separate software package.
Functional business communications platform Pros: Works across all my devices. Reliable calling/meeting/messaging/faxing service. I like that I can send and receive faxes from the app. I like voice to text message recording. Cons: I think they've ironed it out. But for a long time There were 2-4 different apps for different things/legacy apps. And it took forever to figure out which one did what where. Very confusing. We also occasionally have issues with our phone system crashing. Also, call forwarding will not forward the ... read more
The rocah motel of phone systems Pros: Got a phone number, it works fine. Cons: Customer service. Overall: Buyer beware- they require a long contract and make it hard to cancel. I spent 45 minutes listening to very bad hold music while they did stuff like "look up your account" or "talk to my supervisor". When you try to cancel they send you to the "Retention" group that will try to upsell, ask questions a lot of questions and repeatedly put you on hold. Finally had to tell them "stop trying to upsell me and cancel this cont... read more
Great product, convenient and easy to use. Pros: The features allowed are great. Allowing fir messages, chats, faxes, phone calls, meetings, etc. Cons: The voice connection in the afternoon is not always stable. Overall: Great!
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