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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Most Reliable HIPAA-Compliant Communication" Overall: I'm overall satisfied as it does the work that I specifically need. I love that I am able to communicate well with my clients without having any hassles.Pros: I love the user-friendly environment and secured feature of RingCentral. It is easy to use yet you will have peace of mind using it as it provides Transport Layer Security and Secure Real-Time Transport Protocol encryption between all endpoints to prevent interception of communications. It is also convenient as it ... read more
"Awesome integration, essential for remote working" Overall: This is a product that we need for this day and age in order to improve working in versatile circumstances.Pros: The integration between my phone, laptop and computer at the office. I can work from anywhere in the world simply by logging into the app. Really great technology and it resolves the issue of buying your workers a 'work phone'. We use the chat to have work related discussions and it is safe and protected.Cons: There is some usability differences between ... read more
"Best software for a small team" Overall: Simple, life made easier.Pros: Easy to navigate and easy to use. What I like the most is that your profile can be personalized with your picture and also with a ringtone of your choice. Options are scarce in a good way, not overwhelming at all. It's perfect for my team since we're only 5 individuals.Cons: As for all the softwares I review, I wish it had a dark theme as sometimes I get headaches.
"A Bit of Trouble Setting Up..." Overall: Overall, we like it. It was a bumpy road the first few months but once we got it worked out, it has been just fine.Pros: Overall, this is quality software. It ticks all the boxes we were looking for such as call management, voicemails, and individual voicemail boxes.Cons: Set up was not without its issues. Not all of the phones connected when plugged in. There were a few that I had to call in to get them going. The menu setup also has limitations and doesn't always pan out how you ex... read more
"Good Product, Clean up the Formatting" Overall: This is a good product that gets the job done. It needs a facelift and automated text responses but besides that, I am completely satisfied.Pros: I love the ease of being able to switch our "on call" number from one person to another. This is so helpful.Cons: There is no automated text feature. I was able to find a workaround through Zapier, but it seems like this should come with. Also it seems like the formatting could be updated to look more user friendly and inviting.
"I couldn't run my business without RingCentral" Overall: I honestly rely on RingCentral to run my office 7 days a week, 24 hours a day!Pros: Running a business that is 24/7 meaning that a client can call 24/7 is tough. With RingCentral, I am able to divide the week with my employees. It is easy to switch my phones to each on call employee when needed. If I leave the office or cannot go to the office, I can have the phones ring to my personal cell phone. I can also make business calls from my cell phone using the RingCentral... read more
"Best Phone System We've Ever Had" Overall: Every phone that we have in our office now has a direct line, and we love it! Its easier to use and you can customize the ringer and the wait music!Pros: I like that there are several ways to answer the phone. You can do it from a hardwired phone, a cell phone app, or even the computer app! It makes it easy to make sure that I never miss a call while I am out of office or on the go.Cons: Setting everything up was a lot more complicated than it needed to be. There was one button on ... read more
"Ringcentral not as easy as it appears to be." Overall: Overall it has been an okay experience but It would be even better if clients could log in a bit easier.Pros: I like that this product allows me to easily share my screen and record the screen sharing for meetings that I have daily with clients.Cons: About half of the clients who try to log in have trouble at some point. Some of these clients are never able to login. Me personally I have had no problem with the software but for those non-tech savvy clients it has been a... read more
"Great for office" Pros: Easy to use , having to switch from the office teammates account to outside contacts it's relatively easy.Cons: Not able easily to take a photo of my device and place to be send. Have too many steps to follow to attach a photo.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.