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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Thinsg to take into acocunt when using/recomending ringCentral" Overall: Customer retention, enforcing communicationPros: Call recording, realTime dashboard. voIPCons: It seems to consume a lot of bandwidth.
"Ring Central" Pros: I enjoy the ability to always have a cloud based area to save messages without bogging down storageCons: The multiple levels to go through to actually play the message
"Reliable" Overall: We liked the call quality and the price is very competitive. It allowed us to transfer workers to work remotely very easily.Pros: The call quality is very good and support is fast in responding. This is very important as we can not afford to have phone lines down for much time.Cons: The software to track call detail record and configuration is a bit hard to grasp in the first few days, but it gets much easier after a week or so.
"Great Product!" Pros: I especially like the video conferencing and ability to share screens. In this time of COVID, this has proven to be most valuable.Cons: I think everything is great!! I can't think of anything I don't like!
"over all happy" Overall: Overall I'm happy with the softwarePros: Overall I think what I like about this is that you're able to answer the phone like you're at your desk anywhere enable to call people from anywhere with meetingsCons: Some of the updates that I'm not able to automatically add
"Most Reliable HIPAA-Compliant Communication" Overall: I'm overall satisfied as it does the work that I specifically need. I love that I am able to communicate well with my clients without having any hassles.Pros: I love the user-friendly environment and secured feature of RingCentral. It is easy to use yet you will have peace of mind using it as it provides Transport Layer Security and Secure Real-Time Transport Protocol encryption between all endpoints to prevent interception of communications. It is also convenient as it ... read more
"Awesome integration, essential for remote working" Overall: This is a product that we need for this day and age in order to improve working in versatile circumstances.Pros: The integration between my phone, laptop and computer at the office. I can work from anywhere in the world simply by logging into the app. Really great technology and it resolves the issue of buying your workers a 'work phone'. We use the chat to have work related discussions and it is safe and protected.Cons: There is some usability differences between ... read more
"Best software for a small team" Overall: Simple, life made easier.Pros: Easy to navigate and easy to use. What I like the most is that your profile can be personalized with your picture and also with a ringtone of your choice. Options are scarce in a good way, not overwhelming at all. It's perfect for my team since we're only 5 individuals.Cons: As for all the softwares I review, I wish it had a dark theme as sometimes I get headaches.
"A Bit of Trouble Setting Up..." Overall: Overall, we like it. It was a bumpy road the first few months but once we got it worked out, it has been just fine.Pros: Overall, this is quality software. It ticks all the boxes we were looking for such as call management, voicemails, and individual voicemail boxes.Cons: Set up was not without its issues. Not all of the phones connected when plugged in. There were a few that I had to call in to get them going. The menu setup also has limitations and doesn't always pan out how you ex... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.