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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Good Product, Clean up the Formatting" Overall: This is a good product that gets the job done. It needs a facelift and automated text responses but besides that, I am completely satisfied.Pros: I love the ease of being able to switch our "on call" number from one person to another. This is so helpful.Cons: There is no automated text feature. I was able to find a workaround through Zapier, but it seems like this should come with. Also it seems like the formatting could be updated to look more user friendly and inviting.
"I couldn't run my business without RingCentral" Overall: I honestly rely on RingCentral to run my office 7 days a week, 24 hours a day!Pros: Running a business that is 24/7 meaning that a client can call 24/7 is tough. With RingCentral, I am able to divide the week with my employees. It is easy to switch my phones to each on call employee when needed. If I leave the office or cannot go to the office, I can have the phones ring to my personal cell phone. I can also make business calls from my cell phone using the RingCentral... read more
"Best Phone System We've Ever Had" Overall: Every phone that we have in our office now has a direct line, and we love it! Its easier to use and you can customize the ringer and the wait music!Pros: I like that there are several ways to answer the phone. You can do it from a hardwired phone, a cell phone app, or even the computer app! It makes it easy to make sure that I never miss a call while I am out of office or on the go.Cons: Setting everything up was a lot more complicated than it needed to be. There was one button on ... read more
"Ringcentral not as easy as it appears to be." Overall: Overall it has been an okay experience but It would be even better if clients could log in a bit easier.Pros: I like that this product allows me to easily share my screen and record the screen sharing for meetings that I have daily with clients.Cons: About half of the clients who try to log in have trouble at some point. Some of these clients are never able to login. Me personally I have had no problem with the software but for those non-tech savvy clients it has been a... read more
"Great for office" Pros: Easy to use , having to switch from the office teammates account to outside contacts it's relatively easy.Cons: Not able easily to take a photo of my device and place to be send. Have too many steps to follow to attach a photo.
"Great service for any business" Overall: My overall experience is great. I think Ring central has alot of potential, but they still need to work on their product.Pros: I like that you can be anywhere and still answer your business phone. You can make calls from your cell phone and still have it come from your business line.Cons: I think the integration with outlook calendar should be a must. It presently doesn't support it and you should be able to access it from ringcentral without having to leave the call.
"RingCentral Office Review" Overall: Since the pandemic hit and our users started working from home RingCentral Office has been a lifesaver. employees working from home can still have calls transferred to them from the receptionist and the users can still send and receive faxes just as if they were in the office. The videoconferencing system has also enabled us to continue to have meetings with everyone located in different places.Pros: What I like best about this product is the fact that all of the communication services yo... read more
"Perfect for our Vacation Rental Company" Overall: We've had an overall amazing experience thus far. We are now closer to our customers than ever before. We are able to automate text message notifications to our guests and staff.Pros: We switched to Ring Central a couple of months ago as we were looking for a better Phone system that will integrate seamlessly with our new Vacation Rental Software. We decided to give RingCentral Office a trial and it's been amazing thus far. We were able to integrate the software with our new... read more
"RingCentral Office" Overall: I love this tool and use the features constantly with my position to assist my customers during screensharing.Pros: This tool has many great features and functionality, but it is still very simple and relatively intuitive to use.Cons: I don't like that Meetings, Phone, and Glip are all separate. Updates don't always sync up to each other.
RingEX has a 4.5 star rating with 2,386 reviews.
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