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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Great service for any business" Overall: My overall experience is great. I think Ring central has alot of potential, but they still need to work on their product.Pros: I like that you can be anywhere and still answer your business phone. You can make calls from your cell phone and still have it come from your business line.Cons: I think the integration with outlook calendar should be a must. It presently doesn't support it and you should be able to access it from ringcentral without having to leave the call.
"RingCentral Office Review" Overall: Since the pandemic hit and our users started working from home RingCentral Office has been a lifesaver. employees working from home can still have calls transferred to them from the receptionist and the users can still send and receive faxes just as if they were in the office. The videoconferencing system has also enabled us to continue to have meetings with everyone located in different places.Pros: What I like best about this product is the fact that all of the communication services yo... read more
"Perfect for our Vacation Rental Company" Overall: We've had an overall amazing experience thus far. We are now closer to our customers than ever before. We are able to automate text message notifications to our guests and staff.Pros: We switched to Ring Central a couple of months ago as we were looking for a better Phone system that will integrate seamlessly with our new Vacation Rental Software. We decided to give RingCentral Office a trial and it's been amazing thus far. We were able to integrate the software with our new... read more
"RingCentral Office" Overall: I love this tool and use the features constantly with my position to assist my customers during screensharing.Pros: This tool has many great features and functionality, but it is still very simple and relatively intuitive to use.Cons: I don't like that Meetings, Phone, and Glip are all separate. Updates don't always sync up to each other.
"Beware the hidden fees" Pros: Provides fax, business line, and video conference in one place.Cons: Hidden fees and taxes add 23.4%. While some fees are required, the majority are optional fees Ring Central adds so it can appear to offer competitive pricing while actually charging more. I don't have any issues with Ring Central recovering the cost of business operations. I do, however, object to them disguising them as hidden fees. Ring Central isn't the only one doing this practice, so ask before you decide on any VOIP vend... read more
"Good service app" Overall: Ring was pretty simple and easy to use. We continue to use this.Pros: While during these crazy time, Ring made it possible to still have meetings. It was easy to connect and listen in on meetings.Cons: Could be faster and user friendly for all. Had to re download a few times. But overall easy to get use to.
"A little clunky but good overall especially for smaller businesses" Overall: I don't think it quite makes the grade if you are considering this for enterprise software, but if you are a small business, it's definitely a good platform. It's simple, plain and easy to use. When software integrations are important (such as calls being synced directly to calendars and such, the platform is lacking, when compared to other platforms. Overall, smaller businesses without all the cross-platform integrations will find value, but large... read more
"Better Options Available In This Price Range - Beware of Contracts" Overall: It was okay to start but with technology changing and a tough contract they require, be careful when setting up to understand the overall price involved with the functions of the platform.Pros: Ringcentral has been around awhile and is a VOIP phone and voice system for small to large businesses with lots of features available.Cons: The platform is not as user friendly as other VOIP programs and this one usually requires their phone hardware to work... read more
"Good VOIP with all built in" Overall: Especially during COVID, I have using the RingCentral Office daily. It works well; it just needs a few tweaks on their apps.Pros: It has all the features you would expect in a VOIP phone, and as a bonus, you have their meeting service that works just like Go to Meeting or Zoom.Cons: Their PC app needs some work; I mean, I get that they want all the features to be all in one place, but I mostly want to have a softphone app to place my calls and receive calls; I find the app very convolut... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.