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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Fast and User Friendly Pros: The agency as a whole can communicate so easily and quickly. I can text and call clients. We can share documents, do video meetings, conference calls. Voicemail and caller ID is very important when calling clients. Cons: Sometimes video quality can be better, and maybe more clear organization with texts and calls presented on the screen. For example, for text messages you have to go into the phone call tab to view them. It would be easier to view them with its own tab. Overall: It's a great softw... read more
Reliable Pros: The call quality is very good and support is fast in responding. This is very important as we can not afford to have phone lines down for much time. Cons: The software to track call detail record and configuration is a bit hard to grasp in the first few days, but it gets much easier after a week or so. Overall: We liked the call quality and the price is very competitive. It allowed us to transfer workers to work remotely very easily.
Great Product! Pros: I especially like the video conferencing and ability to share screens. In this time of COVID, this has proven to be most valuable. Cons: I think everything is great!! I can't think of anything I don't like!
over all happy Pros: Overall I think what I like about this is that you're able to answer the phone like you're at your desk anywhere enable to call people from anywhere with meetings Cons: Some of the updates that I'm not able to automatically add Overall: Overall I'm happy with the software
Most Reliable HIPAA-Compliant Communication Pros: I love the user-friendly environment and secured feature of RingCentral. It is easy to use yet you will have peace of mind using it as it provides Transport Layer Security and Secure Real-Time Transport Protocol encryption between all endpoints to prevent interception of communications. It is also convenient as it is something that you can download using phone you won't miss important calls for your clinic or office. Cons: Just on the theme feature, it would be better if they... read more
Awesome integration, essential for remote working Pros: The integration between my phone, laptop and computer at the office. I can work from anywhere in the world simply by logging into the app. Really great technology and it resolves the issue of buying your workers a 'work phone'. We use the chat to have work related discussions and it is safe and protected. Cons: There is some usability differences between Mac and PC. Overall: This is a product that we need for this day and age in order to improve working in versatile cir... read more
Best software for a small team Pros: Easy to navigate and easy to use. What I like the most is that your profile can be personalized with your picture and also with a ringtone of your choice. Options are scarce in a good way, not overwhelming at all. It's perfect for my team since we're only 5 individuals. Cons: As for all the softwares I review, I wish it had a dark theme as sometimes I get headaches. Overall: Simple, life made easier.
A Bit of Trouble Setting Up... Pros: Overall, this is quality software. It ticks all the boxes we were looking for such as call management, voicemails, and individual voicemail boxes. Cons: Set up was not without its issues. Not all of the phones connected when plugged in. There were a few that I had to call in to get them going. The menu setup also has limitations and doesn't always pan out how you expect it to. There was a lot of trial and error on my part. Overall: Overall, we like it. It was a bumpy road the first few mo... read more
Good Product, Clean up the Formatting Pros: I love the ease of being able to switch our “on call” number from one person to another. This is so helpful. Cons: There is no automated text feature. I was able to find a workaround through Zapier, but it seems like this should come with. Also it seems like the formatting could be updated to look more user friendly and inviting. Overall: This is a good product that gets the job done. It needs a facelift and automated text responses but besides that, I am completely satisfied.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.