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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Beware the hidden fees" Pros: Provides fax, business line, and video conference in one place.Cons: Hidden fees and taxes add 23.4%. While some fees are required, the majority are optional fees Ring Central adds so it can appear to offer competitive pricing while actually charging more. I don't have any issues with Ring Central recovering the cost of business operations. I do, however, object to them disguising them as hidden fees. Ring Central isn't the only one doing this practice, so ask before you decide on any VOIP vend... read more
"Good service app" Overall: Ring was pretty simple and easy to use. We continue to use this.Pros: While during these crazy time, Ring made it possible to still have meetings. It was easy to connect and listen in on meetings.Cons: Could be faster and user friendly for all. Had to re download a few times. But overall easy to get use to.
"A little clunky but good overall especially for smaller businesses" Overall: I don't think it quite makes the grade if you are considering this for enterprise software, but if you are a small business, it's definitely a good platform. It's simple, plain and easy to use. When software integrations are important (such as calls being synced directly to calendars and such, the platform is lacking, when compared to other platforms. Overall, smaller businesses without all the cross-platform integrations will find value, but large... read more
"Better Options Available In This Price Range - Beware of Contracts" Overall: It was okay to start but with technology changing and a tough contract they require, be careful when setting up to understand the overall price involved with the functions of the platform.Pros: Ringcentral has been around awhile and is a VOIP phone and voice system for small to large businesses with lots of features available.Cons: The platform is not as user friendly as other VOIP programs and this one usually requires their phone hardware to work... read more
"Good VOIP with all built in" Overall: Especially during COVID, I have using the RingCentral Office daily. It works well; it just needs a few tweaks on their apps.Pros: It has all the features you would expect in a VOIP phone, and as a bonus, you have their meeting service that works just like Go to Meeting or Zoom.Cons: Their PC app needs some work; I mean, I get that they want all the features to be all in one place, but I mostly want to have a softphone app to place my calls and receive calls; I find the app very convolut... read more
"Instrumental to Helping Us Run a Hotline Post-Pandemic" Overall: RingCentral has helped our teen mental health non-profit run and operate our daily helpline post-pandemic. This software has helped our phone lines stay open for troubled teens nationwide. Would definitely recommend!Pros: - Extensions and mobile phone abilities - Very reliable and great support - Training videos and live meetingsCons: - Sometimes slow tech support - Price is a bit high for what you get - Admin side could be more easy to navigate
"RingCentral Office for Non-Profit" Overall: Overall RingCentral was usable enough, but for the price we were paying they were far from satisfactory. Our accounts reps treated us with importance only in the beginning when we were just signing up, and then the end when they realized we were preparing to leave their product.Pros: RingCentral Office did have a lot of features that others didn't have. Our organization has visually impaired employees so we have to make sure that whatever product we choose is accessible enough for... read more
"Bye bye fax machines!" Overall: Overall, this changed our law practice so now we are able to easy send documents via facsimile to be compliant with our local rules.Pros: Who is using a fax machine these days? This service allows you to send faxes straight from your email.Cons: I do not like that there are sometimes lags on receiving the transmittal forms. But that is it! Love this product
"Separate business calls from personal" Overall: Great solution for remote employees who do not have a work phone. Saves companies money from having to supply a separate work phone. Strong audio quality. The app can be used on different devices.Pros: Working from home, I do not have a desk phone that can be used for business purposes. Having RingCentral installed onto my personal smartphone, eliminates the need and cost for another phone for work. I'm able to just have one phone that can be used for business and personal cal... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.