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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"A fine way to manage our office's phones" Overall: We've been very happy with our RingCentral Office experience over the past few years, and since moving the majority of the team to work from home, the ability to take calls through the desktop application rather than over the phones in the office has been a life saver for those that don't want to run wires all through their house or have the technical knowhow to get one of the office phones set up in their home office.Pros: I like the ability to see all of our incoming and ... read more
"RingCentral Office - Review" Overall: Overlal this allows anyone to have the flexibility to still do their work, but not be in the office directly.Pros: Being the majority of folks have been home for over a year now due to the pandemic this tool has come in handy because you are not at your office as you normally would be. It only you to be on the go and still receive phone calls from people.Cons: Even though I have the notifications set on for some reason I don't always receive the incoming call and way after the fact. So ... read more
"Best Hosted VOIP" Overall: We started with an outdated Avaya PBX that was difficult to manage. We moved for a short time to a small, local provider, but wanted a greater feature-set. RingCentral ticked all the boxes.Pros: Easy onboarding, great service, easy to use administrative controls. Best mobile app of any VOIP service.Cons: Outsourced support was occasionally problematic, but we only needed support for those rare, wild requests from users who had unrealistic expectations of how phones work.
"RingCentral has many great features" Overall: The system has robust features. That is great. When we have a problem the support is bad.Pros: RingCentral has many great features. We use it for phone, video, faxing and more. We switched from another VOIP provider and we saved 50% on our monthly fees and have way more features.Cons: We prefer Zoom over the video conference system they offer, which is a white label Zoom product but they appear to be migrating away. If you have a problem their customer support is terrible. We us... read more
"Good for inner-office messaging but not for task management" Overall: I pretty much already said everything in my previous comments. This was already being used when I started working for this company so I don't know how it's measured up to people's initial expectations. But it is useful for messaging coworkers and discussing projects and other work-related topics. We use RingCentral meetings a lot. Not only does the entire office use it for our daily morning meetings, but it's also used a lot by individual teams to discuss... read more
"I enjoy the Call forwarding feature. " Overall: useful to call internationally, from your desktop. Call forwarding to a chosen phone where you can choose to pick up from desktop or chosen phone number.Pros: I found that RingCentral was easy to set up from my computer, there was no need for assistance. Listening to messages is set up well, on the computer. I most enjoy that if I'm out of the office I won't miss any calls because RingCentral can forward calls to my cell phone.Cons: No complaints so far, for the times I have u... read more
"Easy Document Processing" Pros: RingCentral makes it simple to digitally send faxes.Cons: A more streamlined app would be a great addition.
"Call, text, fax and conference from anywhere" Overall: The overall experience with RingCentral is very positive. The sales and implementation cycle was smooth. Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral. Using RingCentral now, we are able to reduce number of contracts, home grown systems, other vendors' system and unsupported systems in favor of cloud-based telephony. I am, and my company is, pleased with R... read more
"I wish it wasn't so convenient" Overall: It's great and I'm glad it's available. My company seems to trust it so I appreciate that. I started the job during the pandemic so I'm grateful I had this as an option.Pros: Rather than giving out my cellphone number to clients, my company offered RingCentral. It's really handy and perfect while I work at home. I can do everything I can with a cellphone.Cons: That people can get ahold of me. Just kidding. I don't like that I can't bulk delete voicemails. It's a handy feature to have... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.