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RingEX
About this business
Instrumental to Helping Us Run a Hotline Post-Pandemic Pros: - Extensions and mobile phone abilities - Very reliable and great support - Training videos and live meetings Cons: - Sometimes slow tech support - Price is a bit high for what you get - Admin side could be more easy to navigate Overall: RingCentral has helped our teen mental health non-profit run and operate our daily helpline post-pandemic. This software has helped our phone lines stay open for troubled teens nationwide. Would definitely recommend!
RingCentral Office for Non-Profit Pros: RingCentral Office did have a lot of features that others didn't have. Our organization has visually impaired employees so we have to make sure that whatever product we choose is accessible enough for them to use, and RingCentral was the only company at the time willing to let us trial their product for a few days in order for us to check this. Cons: Customer service was poor, our account reps kept changing and wouldn't follow up on our communications and were hard to reach in general.... read more
Bye bye fax machines! Pros: Who is using a fax machine these days? This service allows you to send faxes straight from your email. Cons: I do not like that there are sometimes lags on receiving the transmittal forms. But that is it! Love this product Overall: Overall, this changed our law practice so now we are able to easy send documents via facsimile to be compliant with our local rules.
Separate business calls from personal Pros: Working from home, I do not have a desk phone that can be used for business purposes. Having RingCentral installed onto my personal smartphone, eliminates the need and cost for another phone for work. I'm able to just have one phone that can be used for business and personal calls. When a work-related call comes in, I immediately know from the ringtone or on the phone screen it will say the call is from the RingCentral app and who the caller is. You can also install RingCentral on ... read more
Excellent VOIP system Pros: The best part of RingCentral is the ease of use and the customization of the dial plan. I can customize my dial plan for when I am in or out of the office, or on vacation in one simple click. I can make several versions of dial plans for varying situations. One of the best features of the dial plan is that I can set one on a timer for vacation that will automatically terminate upon my return. Great software. Cons: My least favorite thing about RingCentral is that I cannot figure out how to use the... read more
Ring Central Virtual phone line Pros: We use Ring Central for our main phone line. It has great features such as faxing services and meeting options. Cons: Ring Central is more pricey than other VOIP systems. Overall: We have been using Ring Central for our office line for years. The service is great-just too pricey to use for our marketing team. We use the meeting service and faxing options for day-to-day operations as well as our 800# is through Ring Central.
Not the best option out there Pros: Easy-to-use interface. Good features, transfer options, text option etc. I liked the mobile app as well Cons: Frequent glitches, constant dropped calls, customer support not very helpful, sometimes transfers wouldn't go through. Overall: We had to make the switch to a better, more reliable business phone option as RingCentral did not work for our growing company
COMMUNICATIONS Pros: we used ringcentral for answering service after hours for our medical office, the site is easy to use Cons: all the features online were fine, it was time when the service was unavailable and patient's couldn't reach us Overall: we cancelled Ring Central due to not professions representative and tech support was bad
Perfect product for a SME Pros: The ability to configure the platform as required to meet your business requirements. We use it to handle all inbound calls and can route them to mobile phone, desktops and to voice mail boxes as required. With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers. Cons: At first, it may appear to be difficult to set-up, but after some trials and finding some of the pitfalls we manag... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,576 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.