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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Ring central" Overall: Ring central is a great product, it can make reaching clients and employees possible during any circumstance. Training employees of the system was easy and quick. Full implementation took less than a day.Pros: Ring central allows users to dial out from any device using preselected numbers. This was a life saver during this year and the increased amount of time spent working from home. The ability to link office products to ring central allowed for a seamless transition into using ring central for all ... read more
"Innovative!" Overall: Great! I love how it has a lot of things from other softwares and they really made it their own. Excited to see more from them.Pros: These guys are great. The software is super user friendly and it works so well with the teams that I'm on! Highly recommended!Cons: I would say the file attachments could be converted better to make the experience that much more clean but it's still really good.
"A huge improvement for my organization" Overall: We moved from hardware to softphones and while some were skeptic, it was an overall success. The flexibility of how each number can be configured really keeps everyone happy and offers a solution to individual needs.Pros: I loved the fact that it is easy to administer for the main admin, the team managers, and the end-users. They all have some level of control of how your phone works. Changes can be implemented in no time, such as adding users, replacing flows, redirecting nu... read more
"Ringcentral Review" Overall: Overall Ringcentral has been a great addition to my work place and I recommend itPros: The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office.Cons: glitches and sometimes hiccups occur when answering some calls. Also if not on a strong Wi-fi connection the app is pretty much useless.
"New User - Delighted" Overall: The support and sales staff have been excellent to work. The product WORKS - with little required (after initial set-up). As an analog guy in a digital world - I love it.Pros: Fairly easy to get started. Exceeds all of my expectations.Cons: Nothing - everything is good. Appreciate the ease.
"Easy to use" Pros: I can set it up to open once I turn my pc on.Cons: Sometimes it would crash and after restarting it works
"Delivers voicemails right to our inboxes" Overall: It gets the job done, allowing multiple users to act on a single call based on availability.Pros: It delivers audio and a text transcript of the voicemails right to our inboxes. While we were in the office, it was able to ring multiple phones simultaneously.Cons: The speech to text features is less than ideal, although in my experience Google's offerings weren't much better.
"Powerful, easy to use and great support" Overall: We used them 2 years ago and found the support iffy, the meeting app buggy and unreliable and the price expensive. This time around we got a price reduction, app was completely redone and is great, and support has been significantly improvedPros: All features in one simple app, CRM integrationCons: can't jump directly from a phone call into a video conference with all participants
"Answer your phone when your not at your phone" Overall: Availability of calling people from my cell phone but it showing from my office line is huge.Pros: I am never at my desk, so RingCentral app allows me to answer my calls either on my cell phone or check messages without having a physical phone at office.Cons: Nothing to complain about as of review. Service is as advertised and has delivered the results we needed.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.