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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
RingCentral Review Pros: This product is very similar to many of its competitors and it is easy to login and join a call with other people. Cons: When on a video call, it is very difficult to switch screens between users. When we have tried, the video feed freezes and will not update if users do not sign out and sign back on. Overall: it was good for basic conference calls, but for complicated video calls it is not as good.
Ring Central fax- Great for the price Pros: Ease of use. Easy to log in, find features. Address book is detailed. Reports are easy to find and search. Attaching docs is easy too. NO PAPER, no extra machine, no down time. Cons: the icon for sending faxes is so small, tiny really, it is hard to find sometimes. Customer services is adequate. I like the once a year billing Overall: Ring Central is a low cost faxing alternative to having fax machine in your office
Leery of This Provider Pros: Easy to use and set up but not easy to continue using. Plenty of good things built into this software. Cons: Very difficult to maintain connectivity on phone calls. The Group calling function also was very spotty. Overall: OK but I would not recommend this product to individual users or businesses due to connectivity issues and spotty call reception.
Gets the job done Pros: Our company switched to RingCentral a couple of years ago and it seems to work well for us. All of the necessary phone features are there like visual voicemail, call forwarding, conference calls, etc. We've also integrated the RingCentral Meeting service this year and it is a really nice tool to use. It is easy to schedule meetings and share screens with others. Cons: There is a user limitation (max 4) on the RingCentral Meetings portion of the base software that really makes it unusable without upgra... read more
Very easy to use in the office and remote Pros: I've been using different parts of the service for years, it's always been reliable. I mainly use the fax feature, but had used the phone as well for years Cons: Can go down at times regarding calling, but sending faxes is always consistent. It's a good system. Overall: Positive, I've always liked ring central. We switched to Five9 for calls, but RC is my preference.
Calling made easy Pros: I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice. Cons: There are a lot of features which is not a negative it just takes some getting used to. It can hold up to 50 calls I believe so there's a lot to it at times. Overall: Video conferencing in office has been an incredible feature and functions much like other phones I've used for a company.
RingCentral is perfect for our business! Pros: RingCentral offers tons of options including various call handling capabilities, text, fax, video chat and mobile/desktop app. The call handling and mobile app have been the best features for us. We can call from our mobile with our work phone number and not have to give our our personal cell numbers. After hours, if a client has an emergency, the call handling directs the call to our apps. Cons: We don't have many complaints about the software/service. Cost would probably be on... read more
Easy to Use and Inexpensive Pros: I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient. Cons: I don't have many cons about this software. For the money, it is very convenient for any smaller company to use. Some times the network will go down at times, but it is always quick to get back and running. Overall: We use this product at our office to help with communicating and staying in touch with our team members. Bein... read more
RingCentral is Central to your workforce in calling Pros: Easy to use while at the same time being universal to install on mobile devices and desktop or notebook computers. Mac and PC included. Cons: The user interface could be more pleasing to look at. Overall: This product provides myself and others in the team to be able to easily answer any calls or make business calls using mobile devices or the computers at our disposal at the time. The software runs flawlessly and I’ve had a great experience in both using it and learn... read more
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