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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Very easy to use in the office and remote" Overall: Positive, I've always liked ring central. We switched to Five9 for calls, but RC is my preference.Pros: I've been using different parts of the service for years, it's always been reliable. I mainly use the fax feature, but had used the phone as well for yearsCons: Can go down at times regarding calling, but sending faxes is always consistent. It's a good system.
"Calling made easy" Overall: Video conferencing in office has been an incredible feature and functions much like other phones I've used for a company.Pros: I like the ability to video chat. Being a company of nearly 1000 people calls for a lot of meetings and we recently transitioned from LifeSize which has been nice.Cons: There are a lot of features which is not a negative it just takes some getting used to. It can hold up to 50 calls I believe so there's a lot to it at times.
"RingCentral is perfect for our business!" Overall: Overall RingCentral is fast, reliable, and offers tons of great features. I would recommend to anyone.Pros: RingCentral offers tons of options including various call handling capabilities, text, fax, video chat and mobile/desktop app. The call handling and mobile app have been the best features for us. We can call from our mobile with our work phone number and not have to give our our personal cell numbers. After hours, if a client has an emergency, the call handling direct... read more
"Easy to Use and Inexpensive" Overall: We use this product at our office to help with communicating and staying in touch with our team members. Being that we are working all remotely, it makes things easy to set up meetings and to quickly message our team members.Pros: I like how they are staying ahead of the competition with the updates and ease of use. It makes things very easy for us to use at the office and is very convenient.Cons: I don't have many cons about this software. For the money, it is very convenient for any s... read more
"RingCentral is Central to your workforce in calling" Overall: This product provides myself and others in the team to be able to easily answer any calls or make business calls using mobile devices or the computers at our disposal at the time. The software runs flawlessly and I've had a great experience in both using it and learning it.Pros: Easy to use while at the same time being universal to install on mobile devices and desktop or notebook computers. Mac and PC included.Cons: The user interface could be more pleasing to l... read more
"Great Tool!" Overall: i had a great experience with RingCentral. I definitely recommend it to others looking for a VOIP phone service.Pros: I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce.Cons: The only complaint I have with RingCentral is being able to read or hear vm wasn't a simple process but it worked.
"Love The Fax Feature!" Overall: Great overall! My favorite feature, as the review title indicates, is using the fax. Prior to RingCentral, I've never used a computer software application to place calls in my line of work, so to me this is very new and convenient. It eliminates the need to have actual telephones in the office.Pros: As the title of my review suggests, definitely the feature to transmit facsimiles! While I haven't used the fax feature since WFH (but have used it many times prior), it is very convenient when be... read more
"Not the easiest to use" Overall: If the goal is to replace your standard office phones then RingCentral can do that, but it just isn't that practical if you then have to use another video conference and chat software.Pros: It does a good job replacing standard office phones.Cons: The video conference application is frustrating and can be tough to use.
"Ease of use" Pros: This software is very user friendly. Easy to communicate with our clients on both desktop and phone apps.Cons: I did not like that I had to download different apps for different uses (I.e. Ring Central meetings needed for video conferencing). I also don't like that I cannot easily mark unread a text on the RingCentral Phone desktop app. The Ringcentral Classic app allows that but the interface is much more difficult to understand and harder on the eyes
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.