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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
I enjoy the Call forwarding feature. Pros: I found that RingCentral was easy to set up from my computer, there was no need for assistance. Listening to messages is set up well, on the computer. I most enjoy that if I'm out of the office I won't miss any calls because RingCentral can forward calls to my cell phone. Cons: No complaints so far, for the times I have used RingCentral the audio quality has always been top notch. Overall: useful to call internationally, from your desktop. Call forwarding to a chosen phone where you... read more
Easy Document Processing Pros: RingCentral makes it simple to digitally send faxes. Cons: A more streamlined app would be a great addition.
Call, text, fax and conference from anywhere Pros: RingCentral is a unified communication system. All types of communications stay in a single software. It's great to give a business partner your office number that they could call, text or fax. Video conferencing is easy. RingCentral can be used from a web browser, desktop application, tablet app or a phone app. The unification of all these communication in one spot makes it easy for business partners and customers to work with us. Cons: RingCentral's video conferencing soft... read more
I wish it wasn't so convenient Pros: Rather than giving out my cellphone number to clients, my company offered RingCentral. It's really handy and perfect while I work at home. I can do everything I can with a cellphone. Cons: That people can get ahold of me. Just kidding. I don't like that I can't bulk delete voicemails. It's a handy feature to have voicemails, but I'd rather just delete them. Overall: It's great and I'm glad it's available. My company seems to trust it so I appreciate that. I started the job during the pand... read more
Seems a like Zoom copy without the Zoom features Pros: I liked the ease of usage. It seems to be able to accommodate large number of participants (50+). Cons: There are many features available in the version I was using. For example it was impossible to change the background. I thought I was using Zoom when using this product - there does not seem to be much of a product differentiation. Overall: Overall I was satisfied but wished it presented a true differentiation from Zoom.
Great software if you need phone lines. Pros: Our business has over 50 offices and each office has multiple phone numbers. RingCentral allows us to have a database of all of our phone numbers, and also gives us access to features such as voicemail and call forwarding. Cons: We have noticed that occasionally there is a delay in the ringing, we believe from it transferring lines. Overall: Overall, RingCentral does exactly what we need it to do for our business.
RingCentral is a huge step up from a non-VoIP system Pros: We previously had an outdated phone system, and the RingCentral desktop software is a huge game changer for my office. We have so much more functionality than we've ever had, and the program could not be easier to use. Cons: I have limited experience with these types of programs, so there could be better options out there, but this one satisfies all of our call-based needs.
Excellent VOIP offering Pros: Very knowledgeable phone support, easy to deploy and solid infrastructure. I resell VOIP systems for a couple of different company’s and ring central is on my shortlist. Excellent selection of features. Cons: I have not yet found any cons to this service. Overall: Pleasent customer support and easy to setup devices.
User friendly interface Pros: Voice calls are pretty clear. I love how you can forward your calls to another number within the app. I love how ring central has the ability to transcribe your voicemails into text emails. Cons: Inconsistency across all platforms. Should really consider competitive pricing as there are multiple options available with the same ability. Overall: My overall experience with Ringcentral is neutral.
RingEX has a 4.2 star rating with 2,519 reviews.
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