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RingEX
About this business
Best Hosted VOIP Pros: Easy onboarding, great service, easy to use administrative controls. Best mobile app of any VOIP service. Cons: Outsourced support was occasionally problematic, but we only needed support for those rare, wild requests from users who had unrealistic expectations of how phones work. Overall: We started with an outdated Avaya PBX that was difficult to manage. We moved for a short time to a small, local provider, but wanted a greater feature-set. RingCentral ticked all the boxes.
RingCentral Office - Review Pros: Being the majority of folks have been home for over a year now due to the pandemic this tool has come in handy because you are not at your office as you normally would be. It only you to be on the go and still receive phone calls from people. Cons: Even though I have the notifications set on for some reason I don't always receive the incoming call and way after the fact. So not sure why I get some, but not others as it must be something in the setting of the tool which isn't super straight f... read more
A fine way to manage our office's phones Pros: I like the ability to see all of our incoming and outgoing calls easily and on one screen through the administrator page. On the user's side of things, the program is easy to use and setting up call forwarding isn't hard to do. Cons: I can't think of anything I dislike about RingCentral Office. It gets the job done. Orange is probably my least favorite color so if I had to pick one thing, it'd be that there is a lot of orange in their software. Overall: We've been very happy wit... read more
RingCentral has many great features Pros: RingCentral has many great features. We use it for phone, video, faxing and more. We switched from another VOIP provider and we saved 50% on our monthly fees and have way more features. Cons: We prefer Zoom over the video conference system they offer, which is a white label Zoom product but they appear to be migrating away. If you have a problem their customer support is terrible. We use a third party technology vendor which has a special number to call for support. Whenever we have ... read more
I enjoy the Call forwarding feature. Pros: I found that RingCentral was easy to set up from my computer, there was no need for assistance. Listening to messages is set up well, on the computer. I most enjoy that if I'm out of the office I won't miss any calls because RingCentral can forward calls to my cell phone. Cons: No complaints so far, for the times I have used RingCentral the audio quality has always been top notch. Overall: useful to call internationally, from your desktop. Call forwarding to a chosen phone where you... read more
Easy Document Processing Pros: RingCentral makes it simple to digitally send faxes. Cons: A more streamlined app would be a great addition.
Call, text, fax and conference from anywhere Pros: RingCentral is a unified communication system. All types of communications stay in a single software. It's great to give a business partner your office number that they could call, text or fax. Video conferencing is easy. RingCentral can be used from a web browser, desktop application, tablet app or a phone app. The unification of all these communication in one spot makes it easy for business partners and customers to work with us. Cons: RingCentral's video conferencing soft... read more
I wish it wasn't so convenient Pros: Rather than giving out my cellphone number to clients, my company offered RingCentral. It's really handy and perfect while I work at home. I can do everything I can with a cellphone. Cons: That people can get ahold of me. Just kidding. I don't like that I can't bulk delete voicemails. It's a handy feature to have voicemails, but I'd rather just delete them. Overall: It's great and I'm glad it's available. My company seems to trust it so I appreciate that. I started the job during the pand... read more
Good for inner-office messaging but not for task management Pros: $4 Cons: My company was trying to use this for the reasons I described above, but also as a task-management tool. Although there are some task-management features built into the software, it's definitely not what I would recommend for that purpose. Because the main purpose of this is for messaging colleagues, the layout is not great for keeping your tasks organized and helping you stay on top of all the various projects you have going on at once. When tasks ar... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,576 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.