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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Great Tool! Pros: I liked the usability with RingCentral. I was able to change the phone number on caller id very simply and it was a great integration with Salesforce. Cons: The only complaint I have with RingCentral is being able to read or hear vm wasn't a simple process but it worked. Overall: i had a great experience with RingCentral. I definitely recommend it to others looking for a VOIP phone service.
Love The Fax Feature! Pros: As the title of my review suggests, definitely the feature to transmit facsimiles! While I haven't used the fax feature since WFH (but have used it many times prior), it is very convenient when being able to send faxes without having to access the company's large printer/scanner machine. Also, I like that I receive voice messages sent directly to my inbox, and it is in a format I can download and save. Cons: 2 main cons: 1) For a period of time, I was not able to place or receive calls while WFH b... read more
Ease of use Pros: This software is very user friendly. Easy to communicate with our clients on both desktop and phone apps. Cons: I did not like that I had to download different apps for different uses (I.e. Ring Central meetings needed for video conferencing). I also don't like that I cannot easily mark unread a text on the RingCentral Phone desktop app. The Ringcentral Classic app allows that but the interface is much more difficult to understand and harder on the eyes
Ring central Pros: Ring central allows users to dial out from any device using preselected numbers. This was a life saver during this year and the increased amount of time spent working from home. The ability to link office products to ring central allowed for a seamless transition into using ring central for all meetings. Cons: The functionality of the software when using hard phones is lacking. While I understand the software is capable of so much it was a disappointment that the actual phone feel of it was lacking. Overal... read more
Innovative! Pros: These guys are great. The software is super user friendly and it works so well with the teams that I'm on! Highly recommended! Cons: I would say the file attachments could be converted better to make the experience that much more clean but it's still really good. Overall: Great! I love how it has a lot of things from other softwares and they really made it their own. Excited to see more from them.
A huge improvement for my organization Pros: I loved the fact that it is easy to administer for the main admin, the team managers, and the end-users. They all have some level of control of how your phone works. Changes can be implemented in no time, such as adding users, replacing flows, redirecting numbers, etc. Cons: Their transcripts of voicemails were not very useful, as they contain a number of errors. It is just easier to listen to the recording. Overall: We moved from hardware to softphones and while some were skeptic... read more
Ringcentral Review Pros: The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office. Cons: glitches and sometimes hiccups occur when answering some calls. Also if not on a strong Wi-fi connection the app is pretty much useless. Overall: Overall Ringcentral has been a great addition to my work place and I recommend it
New User - Delighted Pros: Fairly easy to get started. Exceeds all of my expectations. Cons: Nothing - everything is good. Appreciate the ease. Overall: The support and sales staff have been excellent to work. The product WORKS - with little required (after initial set-up). As an analog guy in a digital world - I love it.
Easy to use Pros: I can set it up to open once I turn my pc on. Cons: Sometimes it would crash and after restarting it works
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.