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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Delivers voicemails right to our inboxes Pros: It delivers audio and a text transcript of the voicemails right to our inboxes. While we were in the office, it was able to ring multiple phones simultaneously. Cons: The speech to text features is less than ideal, although in my experience Google's offerings weren't much better. Overall: It gets the job done, allowing multiple users to act on a single call based on availability.
Powerful, easy to use and great support Pros: All features in one simple app, CRM integration Cons: can't jump directly from a phone call into a video conference with all participants Overall: We used them 2 years ago and found the support iffy, the meeting app buggy and unreliable and the price expensive. This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved
Answer your phone when your not at your phone Pros: I am never at my desk, so RingCentral app allows me to answer my calls either on my cell phone or check messages without having a physical phone at office. Cons: Nothing to complain about as of review. Service is as advertised and has delivered the results we needed. Overall: Availability of calling people from my cell phone but it showing from my office line is huge.
Love it, Love it, Love it Pros: So easy to install and amazingly easy to use. We are an executive search firm and we were able to integrate RingCentral with our Applicant Tracking System so making out bound calls to clients and candidates is as easy as clicking on their phone number in our ATS! Additionally, we check references from time to time, so the ability to record phone calls so we can accurately transcribe our conversations is perfect! And...we can send/receive text messages as well which is AWESOME! I have not used ... read more
Best VOIP for small biz Pros: I like that the app is real time as well as their desktop app version, very easy to transfer within and outside the phone system. sms messages are instant and pictures come over very quickly. can have multiple lines and can mask your line with the appropriate caller id. good options for multiple office environments, video conferencing is good and allows you to import files to store on cloud and fax out of the app. Cons: i dont really have anything negative to say about this but if i had to come ... read more
Ring Central Pros: I like that we can host our weekly or daily meetings thru the Rong Central App by just entering our meeting ID then it enters you into a private chat room where you can chat via text or as a group over the phone. You have the option to connect your cameras and be able to see one another and you can share your screen with everyone in the group so they can see any demos or slides of information. I like that you can use either phone or computer audio and you can mute yourself if you dont want to speak. Cons: ... read more
Great product Pros: The software is extremely easy to use. Messaging within the software is easy and doesn't take much effort to use. Cons: The workflow is not as great as it could be. I feel it's lacking in this area and it could be improved. Overall: Our overall experience has been great. For the most it's been great to utilize.
Jordan's Review Pros: really liked the platform and the ease of use Cons: most people use zoom now but Ring is a good back up
Great way to bring video conferencing to your existing RingCentral Office Setup Pros: Makes phone management in medium sized offices a breeze. Has been a great asset to day to day operations. The new Webinar and Meeting services are great. Cons: Sometimes, Webinar systems go offline with no explanation. Not a deal breaker, but can be annoying sometimes. Overall: Phone management, webinars, and meetings. All unified under one banner.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.