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RingEX
About this business
Innovative! Pros: These guys are great. The software is super user friendly and it works so well with the teams that I'm on! Highly recommended! Cons: I would say the file attachments could be converted better to make the experience that much more clean but it's still really good. Overall: Great! I love how it has a lot of things from other softwares and they really made it their own. Excited to see more from them.
A huge improvement for my organization Pros: I loved the fact that it is easy to administer for the main admin, the team managers, and the end-users. They all have some level of control of how your phone works. Changes can be implemented in no time, such as adding users, replacing flows, redirecting numbers, etc. Cons: Their transcripts of voicemails were not very useful, as they contain a number of errors. It is just easier to listen to the recording. Overall: We moved from hardware to softphones and while some were skeptic... read more
Ringcentral Review Pros: The ease of use between being able to have the app on my phone or desktop. I am able to seamlessly answer calls through my mobile device even if I am out of the office. Cons: glitches and sometimes hiccups occur when answering some calls. Also if not on a strong Wi-fi connection the app is pretty much useless. Overall: Overall Ringcentral has been a great addition to my work place and I recommend it
New User - Delighted Pros: Fairly easy to get started. Exceeds all of my expectations. Cons: Nothing - everything is good. Appreciate the ease. Overall: The support and sales staff have been excellent to work. The product WORKS - with little required (after initial set-up). As an analog guy in a digital world - I love it.
Easy to use Pros: I can set it up to open once I turn my pc on. Cons: Sometimes it would crash and after restarting it works
Delivers voicemails right to our inboxes Pros: It delivers audio and a text transcript of the voicemails right to our inboxes. While we were in the office, it was able to ring multiple phones simultaneously. Cons: The speech to text features is less than ideal, although in my experience Google's offerings weren't much better. Overall: It gets the job done, allowing multiple users to act on a single call based on availability.
Powerful, easy to use and great support Pros: All features in one simple app, CRM integration Cons: can't jump directly from a phone call into a video conference with all participants Overall: We used them 2 years ago and found the support iffy, the meeting app buggy and unreliable and the price expensive. This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved
Answer your phone when your not at your phone Pros: I am never at my desk, so RingCentral app allows me to answer my calls either on my cell phone or check messages without having a physical phone at office. Cons: Nothing to complain about as of review. Service is as advertised and has delivered the results we needed. Overall: Availability of calling people from my cell phone but it showing from my office line is huge.
Love it, Love it, Love it Pros: So easy to install and amazingly easy to use. We are an executive search firm and we were able to integrate RingCentral with our Applicant Tracking System so making out bound calls to clients and candidates is as easy as clicking on their phone number in our ATS! Additionally, we check references from time to time, so the ability to record phone calls so we can accurately transcribe our conversations is perfect! And...we can send/receive text messages as well which is AWESOME! I have not used ... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,576 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.