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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Ringview Central office Review " Pros: That it is easy to have it over many devices.Cons: It hangs sometimes, drops calls at times and is not cost-effective for a small business.
"Easy, and works" Overall: Great. I would recommend to anyone looking to setup an easy call gathering.Pros: I've used this software for a few months now. It is always easy to use and just works. It is reliable.Cons: The call quality could be slightly better. But I think a lot of that depends on the end users connection more than anything with Ring software
"Review for RingCentral" Overall: It was not a good tool. I did not enjoy using it. It was easy to miss calls and drop customer calls that were trying to be transferred over.Pros: I liked that I could make phone calls to my customers and receive calls from them as well. It's pretty straightforward.Cons: I did not like how difficult it was to transfer phone calls from my my team somewhere else in the world to get them to me. Sometimes the call would drop and we would have to call the customer back.
"Easy to Send and Receive Faxes" Overall: It is easy to use when it works. However, I have had instances where it doesn't work, and I am unaware until I call the individual to inquire if the fax was received.Pros: I am able to easily send a fax from my e-mail, and include the cover letter as the subject line of the email.Cons: I do not receive any confirmation that the fax was sent successfully and received by the recipient.
"All in one package" Overall: RingCentral got us through when we needed a small ready to use product, it was reliable with multiple features that made us look bigger than we were.Pros: It has everything you need to bring your small business to the next level. with reporting, answering options, menus, and conferencing.Cons: We have choppy service a couple times, but it could be due to internet issues. customer service is usually good, unless you want to cancel. Cancelling is not an easy task and can cause issues.
"RingCentral for Faxing Information" Overall: I have used RingCentral Office to send information to many different sources and have never had anyone not receive the fax that I sent. It even gives confirmation once the fax has been sent. I have used it for personal and business and never had any issues.Pros: I like how this software allows you to fax information over the internet vs a printer. It allows you to upload information from a scanner and has always been super secure. You can add a cover page as well so that the info... read more
"It was fine until i tried to cancel" Pros: It was convenient and for a while it offered a good promotionCons: I did not like that it was hard to cancel. I remember having to call a few times to try to cancel but could not get through to get connected to a live human operator. I got fed up and canceled the credit card associated with the account to finalize end the subscription.
"This is a nice phone system, no issues" Overall: All in all it's been a good experience, we use it for many of our businesses.Pros: I never have any trouble using it. It's a set-it-and-forget-it kind of thing so I never have to worry about it. It's also easy to change to route to another number if someone is on vacation.Cons: We still get spam calls from time to time, which can be annoying, but I don't know if there's any way around it no matter the service you use.
"Call in to cancel" Overall: Not great. I didn't have any interaction with them until I decided to cancel.Pros: Seemed to have a lot of features, but we never fully integrated in the first 12 months.Cons: Never fully integrated across sales team. They make you call in to cancel, which bothers me. They are a technology company offering a tech solution, but they put in awfull steps that made me go from indifferent to their service, to actively disliking it.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.