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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Like having a landline - inside your computer and cell phone" Overall: A very inexpensive way to enable all our staff to make calls to any country at any time. As a user, I find it highly easy to answer / make calls. As a manager, I really appreciate the ability to run reports on my staff's call volume, call durations, and to listen to recordings.Pros: My company uses RingCentral for our entire staff. I like being able to answer my phone from wherever I am - no need to be in the office - or even the country! I also manage a... read more
"I genuinely miss Ring Central" Overall: I loved RingCentral. We were a paperless office and this made faxing a dream. I am genuinely sad that we don't use this software anymore.Pros: It was completely user friendly and made sending or receiving faxes completely paperless.Cons: For some reason, every now and then the software would log itself out and you would have to reenter the fax number on sign in, that was quite annoying.
"Business phone system thats easy to use! " Overall: My overall experience with RingCentral has been good. I would just recommend fixing the unsolicited callers issue.Pros: Easy to use and lots of different features. I love the click-to-dial feature and how easy it is to forward the call to my cell phone so I never miss a call from a customer.Cons: The only problem I have is I get a TON of spam calls. My RingCentral number is also the same number to a hardware store so I get a lot of calls from their customers as well.
"Great product...terrible cancellation process" Pros: We have used RingCentral for about 10 years...the product has done well. However, when it was time to cancel, the process is painful, laborious and down right ridiculous. The hoops and time I had to waste to cancel a $25/mo subscription was ludicrous. We had already ported our number to Zendesk and just wanted to stop the account....GEEZ!!!!!! Buyer beware.Cons: Cancellation was horrific. the process to terminate an account should be revisited.
"RC Review" Overall: Overall, Ring Central is a simple and easy communication tool that I would recommend.Pros: I have used Ring Central as a user for a little under a year. It is easy to set up and integrate with my other software. It has many features that I don't use, but love that they are available.Cons: Ring Central tends to be very glitchy. I do not use video usage because there is better software on the market for that purpose.
"Average phone system" Overall: Not too bad. The system has flaws that I wish would be correctedPros: I like the ring central faxing and desktop application. Super simple to use and user friendly. Also like the phone optionsCons: The system has bugs, I don't like how you transfer phone calls with it, humming noice on some calls
"RingCentral" Overall: Overall we have had a great experience with the softwarePros: Easy to set up and implement team members through 1 central software and provided a number to be contacted which connects to our own mobile or office extension. Records all calls to go back an monitor as needed as well and voicemails left. An isn't expensiveCons: We have not had any issues with the software or it's functionality. Depending on how many lines you need it can get expensive but we have not found that to be a problem.
"Easy communication tool" Overall: Overall a good product that works when it needs to.Pros: We use this for weekly calls with out of office folks. The software is free under a certain amount of time for the call.Cons: Video performance could be better, sometimes there are issues with certain parties being able to hear the audio when there are many groups on the call.
"Good application but not getting much use out of it" Overall: Good application, need for the application is just changing now that Skype, GotoMeeting, Webex, and personal cell phones abound.Pros: RingCentral is a well built application to manage desk phones for a small company. The forwarding to employee personal phone numbers while still maintaining a separate work phone number is greatCons: Nothing to not like about the software but unfortunately it seems that RingCentral is filling a need that is just less needed these d... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.