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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Easy to figure out how to hear messages but hard to figure out settings Pros: At the end of the day, the point of a voice mail system is to hear the messages that are left for you, and RingCentral accomplishes that. It is quick to hear the messages and then call back if necessary. Cons: It is difficult to alter certain settings when needed. Settings such as what your voicemail message is and what options are offered. Overall: RingCentral gets the job done, and allows you to understand who is connecting with you and what the ... read more
Save on cell phones! Pros: I love that you can take/make calls from a cell phone but look as though you are working from a business line. Cons: It takes some time to get the hang of how to properly adjust settings for call routing, voicemail greetings, time schedules, etc. Overall: Ease of use could be improved but I have had great quality calls using this software. I have it on my cell phone and desktop so I can utilize it wherever I am. I use it for calls, voicemails, routing, and text messages.
Sales improvement tool Pros: The software is user friendly and helps to improve sales delivery through evaluating every sales call. Cons: For the basic functions we need, i think the software works quite well in delivering what we are looking for. Overall: Used the app to track calls and improves the number of sales figures.Quite useful for training new sales employees as well.
Ringview Central office Review Pros: That it is easy to have it over many devices. Cons: It hangs sometimes, drops calls at times and is not cost-effective for a small business.
Easy, and works Pros: I've used this software for a few months now. It is always easy to use and just works. It is reliable. Cons: The call quality could be slightly better. But I think a lot of that depends on the end users connection more than anything with Ring software Overall: Great. I would recommend to anyone looking to setup an easy call gathering.
Review for RingCentral Pros: I liked that I could make phone calls to my customers and receive calls from them as well. It's pretty straightforward. Cons: I did not like how difficult it was to transfer phone calls from my my team somewhere else in the world to get them to me. Sometimes the call would drop and we would have to call the customer back. Overall: It was not a good tool. I did not enjoy using it. It was easy to miss calls and drop customer calls that were trying to be transferred over.
Easy to Send and Receive Faxes Pros: I am able to easily send a fax from my e-mail, and include the cover letter as the subject line of the email. Cons: I do not receive any confirmation that the fax was sent successfully and received by the recipient. Overall: It is easy to use when it works. However, I have had instances where it doesn't work, and I am unaware until I call the individual to inquire if the fax was received.
All in one package Pros: It has everything you need to bring your small business to the next level. with reporting, answering options, menus, and conferencing. Cons: We have choppy service a couple times, but it could be due to internet issues. customer service is usually good, unless you want to cancel. Cancelling is not an easy task and can cause issues. Overall: RingCentral got us through when we needed a small ready to use product, it was reliable with multiple features that made us look bigger than we were.
RingCentral for Faxing Information Pros: I like how this software allows you to fax information over the internet vs a printer. It allows you to upload information from a scanner and has always been super secure. You can add a cover page as well so that the information can be directed at the intended recipient. I also like how easy it is to open both sent and received information directly through my computer. Cons: I can't really think of anything that I do not like about this software. As I said, you can use it directly fro... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.