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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
It was fine until i tried to cancel Pros: It was convenient and for a while it offered a good promotion Cons: I did not like that it was hard to cancel. I remember having to call a few times to try to cancel but could not get through to get connected to a live human operator. I got fed up and canceled the credit card associated with the account to finalize end the subscription.
This is a nice phone system, no issues Pros: I never have any trouble using it. It's a set-it-and-forget-it kind of thing so I never have to worry about it. It's also easy to change to route to another number if someone is on vacation. Cons: We still get spam calls from time to time, which can be annoying, but I don't know if there's any way around it no matter the service you use. Overall: All in all it's been a good experience, we use it for many of our businesses.
Call in to cancel Pros: Seemed to have a lot of features, but we never fully integrated in the first 12 months. Cons: Never fully integrated across sales team. They make you call in to cancel, which bothers me. They are a technology company offering a tech solution, but they put in awfull steps that made me go from indifferent to their service, to actively disliking it. Overall: Not great. I didn't have any interaction with them until I decided to cancel.
Like having a landline - inside your computer and cell phone Pros: My company uses RingCentral for our entire staff. I like being able to answer my phone from wherever I am - no need to be in the office - or even the country! I also manage a team of sales people, so we use the recording feature in order to be able to play back and listen to their sales calls - highly useful for those time we need to play back a call to hear exactly what the lead said (or what we offered). Cons: My number rings on both my computer and my cell... read more
I genuinely miss Ring Central Pros: It was completely user friendly and made sending or receiving faxes completely paperless. Cons: For some reason, every now and then the software would log itself out and you would have to reenter the fax number on sign in, that was quite annoying. Overall: I loved RingCentral. We were a paperless office and this made faxing a dream. I am genuinely sad that we don't use this software anymore.
Business phone system thats easy to use! Pros: Easy to use and lots of different features. I love the click-to-dial feature and how easy it is to forward the call to my cell phone so I never miss a call from a customer. Cons: The only problem I have is I get a TON of spam calls. My RingCentral number is also the same number to a hardware store so I get a lot of calls from their customers as well. Overall: My overall experience with RingCentral has been good. I would just recommend fixing the unsolicited callers issue.
RC Review Pros: I have used Ring Central as a user for a little under a year. It is easy to set up and integrate with my other software. It has many features that I don't use, but love that they are available. Cons: Ring Central tends to be very glitchy. I do not use video usage because there is better software on the market for that purpose. Overall: Overall, Ring Central is a simple and easy communication tool that I would recommend.
Average phone system Pros: I like the ring central faxing and desktop application. Super simple to use and user friendly. Also like the phone options Cons: The system has bugs, I don’t like how you transfer phone calls with it, humming noice on some calls Overall: Not too bad. The system has flaws that I wish would be corrected
RingCentral Pros: Easy to set up and implement team members through 1 central software and provided a number to be contacted which connects to our own mobile or office extension. Records all calls to go back an monitor as needed as well and voicemails left. An isn't expensive Cons: We have not had any issues with the software or it's functionality. Depending on how many lines you need it can get expensive but we have not found that to be a problem. Overall: Overall we have had a great experience with the software
RingEX has a 4.2 star rating with 2,519 reviews.
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