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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Communicate Easily " Overall: Overall I think that Ring Central was a great value and saved our team a lot of time.Pros: Ring Central is a one-stop-shop that had a lot of useful features. The video conference invite provides all of the information that a participant would need.Cons: I had a few issues with 3rd party accessories working properly during conference calls. Voicemail to email did not work properly.
"ringcentral" Overall: Extremely happy with the overall experience with ringcentral office.Pros: Ring central has been a very easy to use and dependable software when it comes to our voip. Extremely happy.Cons: I wish we were able to put custom hold music for our customers to hear info about our company instead of music.
"One of the best phone solution companies I have used!" Overall: Great experience with Ring Central, and I think it's honestly a perfect fit for any business that needs a phone service to record phone calls with customers, have a grouping tree of who the calls go to, and overall sales in general. It is extremely powerful to be able to go back and listen to your call with a customer, and assess what you could have done better with someone more experienced in sales.Pros: There is a lot to say about Ring central, and 99% of it ... read more
"New age way to stay connect with co-workers and clients " Overall: At one point in time I pondered if it was worth having two phones for work and personal use - this removes the need all with the simple use of an app.Pros: I love how you can be anywhere in the country yet always stay connected to your office line. Clients do NOT know where you are calling from either. I also love the texting feature - helps keep business and personal life separate.Cons: It could be operator error, but it sometimes does not alert me right aw... read more
"Enabling an effective business communication hub" Pros: Ring Central is affordable and extremely professional as a business software. It is quick and very responsive. It has plenty of features and tools such as live chat, fax and voice call which I use to connect with work colleagues regularly.Cons: The software has minimal updates and does feel a bit out of date compared to similar softwares. The price could be reduced to match its older software or they could introduce new features and tools.
"Good not Great" Overall: I have used other softwares in the past that I prefer over RingCentral, but our IT team will not let us switch. Good, not great.Pros: RingCentral integrates well into our Salesforce instance, which makes it easy for our representatives to dial from.Cons: The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect.
"Decent VOIP service" Overall: Connection is above average and wide range of device options is convenient.Pros: The flexibility of being able to use connect to the phone service via landline, computer or cell phone app.Cons: The landline phones that you can use to connect to their services are limited, not just any phone will work and they don't send you a free conversion tool. To buy one of their phones is expensive, and when I called to see if they could send me a list of refurbished phones that were available to purchase,... read more
"Automatic Call Recording" Overall: My over all experience is fantastic! The ability to record calls comes in handy and has made call training a breeze.Pros: Amazing and my favorite feature. Being able to record calls is so helpful.Cons: I don't have ANY negative feedback. I record calls often and haven't had one issue.
"Ring Central" Overall: RingCentral is something I would recommend in the future.Pros: I like that this does very well the basics of phone interactions--answer, hold, available, unavailable, transfer.Cons: We had a difficult time integrating Ring Central with our system. Whether or not that was our issue, it was a pain.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open on Monday at 9:00 a.m.