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Ring Central Pros: I like that this does very well the basics of phone interactions--answer, hold, available, unavailable, transfer. Cons: We had a difficult time integrating Ring Central with our system. Whether or not that was our issue, it was a pain. Overall: RingCentral is something I would recommend in the future.
Automatic Call Recording Pros: Amazing and my favorite feature. Being able to record calls is so helpful. Cons: I don't have ANY negative feedback. I record calls often and haven't had one issue. Overall: My over all experience is fantastic! The ability to record calls comes in handy and has made call training a breeze.
Good product with lotts of potential in the workplace Pros: It brought a team from around the province together in a way other software's fail to accomplish. Cons: The software has the appearance of a social media software. Overall: I use the program to communicate with leaders within my work industry. It's very useful.
Good not Great Pros: RingCentral integrates well into our Salesforce instance, which makes it easy for our representatives to dial from. Cons: The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect. Overall: I have used other softwares in the past that I prefer over RingCentral, but our IT team will not let us switch. Good, not great.
Ring Central - Review Pros: I really like this product. It is relatively easy to use. I like there new set up. Cons: However, I have run into some problems with billing issues. Overall: It is a great product and their customer service is really easy to work with when you have issues.
A phone system for the future Pros: RingCentral's business communications platform integrates with other productivity-enhancing apps to create the ultimate business communications platform. Works with G Suite, Office 365, and many industry-leading CRMs. Cons: Contact management could definitely use some improvement, especially between desktop and mobile apps. Overall: Overall, we have had a wonderful experience with RingCentral, our number and system were set up in minutes and we easily added employees as we have grown.
Ring Central Pros: Easy to use/set up. Customer service is friendly and willing to assist with any questions etc you may have Cons: At the present time I cannot think of any dislikes about Ring Central. I never had an issue with using. Overall: Very satisfied. Definitely recommend to companies
A must for the separation of work and personal life Pros: I love the fact that you can completely separate your work life from your private one on the same device. Cons: There have been some great updates but I wish the text messages could be better filtered and I wish the application could be more customizable. Overall: This application is vital piece of my daily work tool, from texting to phone calls and faxes it all comes to this singular location easy for me to turn off when I need to and make sure I am not missing anyth... read more
great software! Pros: I like that it's basically like having a phone on the computer- all the features offered on ringcentral app are phenomenal. Cons: the thing i least like is that there are constant updates.
RingEX has a 4.2 star rating with 2,542 reviews.
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