This profile has been claimed by the business owner or representative.
RingEX
About this business
One of the best phone solution companies I have used! Pros: There is a lot to say about Ring central, and 99% of it is all positive! This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support! Overall it was a pleasure to use, and I would highly recommend it to anyone as long as you don't need a phone solution that can Integrate with Pipedrive. Cons: The 1% negative part about this company is that we couldn't integrate it with our curren... read more
New age way to stay connect with co-workers and clients Pros: I love how you can be anywhere in the country yet always stay connected to your office line. Clients do NOT know where you are calling from either. I also love the texting feature - helps keep business and personal life separate. Cons: It could be operator error, but it sometimes does not alert me right away when I miss a call/receive a voicemail on my cell phone. Overall: At one point in time I pondered if it was worth having two phones for work and personal use ... read more
Enabling an effective business communication hub Pros: Ring Central is affordable and extremely professional as a business software. It is quick and very responsive. It has plenty of features and tools such as live chat, fax and voice call which I use to connect with work colleagues regularly. Cons: The software has minimal updates and does feel a bit out of date compared to similar softwares. The price could be reduced to match its older software or they could introduce new features and tools.
Decent VOIP service Pros: The flexibility of being able to use connect to the phone service via landline, computer or cell phone app. Cons: The landline phones that you can use to connect to their services are limited, not just any phone will work and they don't send you a free conversion tool. To buy one of their phones is expensive, and when I called to see if they could send me a list of refurbished phones that were available to purchase, I never received anything. Overall: Connection is above average and wide range of de... read more
Ring Central Pros: I like that this does very well the basics of phone interactions--answer, hold, available, unavailable, transfer. Cons: We had a difficult time integrating Ring Central with our system. Whether or not that was our issue, it was a pain. Overall: RingCentral is something I would recommend in the future.
Automatic Call Recording Pros: Amazing and my favorite feature. Being able to record calls is so helpful. Cons: I don't have ANY negative feedback. I record calls often and haven't had one issue. Overall: My over all experience is fantastic! The ability to record calls comes in handy and has made call training a breeze.
Good product with lotts of potential in the workplace Pros: It brought a team from around the province together in a way other software's fail to accomplish. Cons: The software has the appearance of a social media software. Overall: I use the program to communicate with leaders within my work industry. It's very useful.
Good not Great Pros: RingCentral integrates well into our Salesforce instance, which makes it easy for our representatives to dial from. Cons: The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect. Overall: I have used other softwares in the past that I prefer over RingCentral, but our IT team will not let us switch. Good, not great.
Ring Central - Review Pros: I really like this product. It is relatively easy to use. I like there new set up. Cons: However, I have run into some problems with billing issues. Overall: It is a great product and their customer service is really easy to work with when you have issues.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,576 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.