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RingEX
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Equivalent alternatives exist at a significantly lower cost Pros: Reliable-- over three years of use the web based system did not have any notable downtime. Ease of use-- easy to implement our telephone map on the Ringcentral system. Cons: Customer service. Our company had three separate Ringcentral accounts. Sadly, after several years of using Ringcentral they changed their "pricing strategy" which doubled, and then tripled our monthly service charge-- although we did not change our business or the way we used the software.... read more
Good experience with RingCentral Pros: RingCentral was easy to use and required very little training. The Video Conferencing was very easy to use. I like the fact that it was integrated into Outlook, this is a must-have. Cons: We also used the IP phone feature of Ring Central. It was more entailed to figure out how to use than the Video Conferencing. I would also like if it has a "Share Clean" option on the Video Conferencing. Overall: My overall experience was very positive and I would recommend this product. We switched fr... read more
Not for us, but a great tool. Pros: We had a complicated phone system and the inclusion of ring central helped streamline it. Tons of features. Cons: This is not a tool for just anyone to pick up and implement if they're organization is more than a few people. It was a bit overwhelming, despite being incredibly helpful. It's probably easier to use now. Overall: Positive, but the tool has a steep learning curve. Tons of features that you may not understand how to utilize.
Good VoIP platform, but a little complicated Pros: RingCentral has been around for a while. They have somewhat perfected the VoIP system, and added multiple things on top of it Cons: The settings are complicated, slightly confusing, and cumbersome. The amount & location of settings for a full team gets out of hand quickly. Overall: It's a solid platform, but the UI needs some work. I believe the platform has excellent potential.
great product Pros: very easy to use and create custom settings for call forwarding to mobile devices the ability to have several voice mail greetings on file to chose from Cons: only problem with call forwarding is that you gotta answer the phone and then press 1 to accept the call Overall: very affordable and the ability to expand once the company grows
Communicate Easily Pros: Ring Central is a one-stop-shop that had a lot of useful features. The video conference invite provides all of the information that a participant would need. Cons: I had a few issues with 3rd party accessories working properly during conference calls. Voicemail to email did not work properly. Overall: Overall I think that Ring Central was a great value and saved our team a lot of time.
Great Phone System Pros: A really good feature that was very helpful was the mass text feature where I could just upload a bunch of numbers and send out mass texts. Cons: The only thing that could be negative is that it runs off your internet connection so if you don't have a good option for internet where you live than your phone calls will not be great. Overall: Outbound calls to clients, taking inbound calls from clients, sending out messages.
ringcentral Pros: Ring central has been a very easy to use and dependable software when it comes to our voip. Extremely happy. Cons: I wish we were able to put custom hold music for our customers to hear info about our company instead of music. Overall: Extremely happy with the overall experience with ringcentral office.
No need for Fax machines Pros: In our office we fax a lot of things so having this service has allowed multiple people send out fax all at once! super easy Cons: Sometimes it is a little slow...Vendor have previously reported it taking 15 minutes for invoices to come in and incomplete faxes as well Overall: Overall it is very reliable and the fact I can fax something right from the computer is awesome and worth it
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,576 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.