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RingEX
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Love love love Pros: I really love the faxing feature! It is a life saver. All I have to do is scan a document to my email address from anywhere and I can fax. It automatically replies whether your fax was successful or not so you don't have to panic from not knowing if your fax made it to the sender. The second thing that I love about it is the chat feature. Everyone on the team can chat from anywhere, exchange documents, etc. I love it! Cons: THe only thing that seems to be a huge issues is getting tech support quickly and... read more
Lots of features - good value Pros: VOIP has come a long way in the past decade and we use RingCentral for everything. I love being able to easily book a teleconference when I'm booking a meeting through Outlook, and have it automatically reschedule as I make changes. Also the ability to use one phone number for voice, text, and fax at the office and on mobile. Cons: The messaging tool, Glip, is not as user-friendly as competitors (e.g. Skype, Messenger). Also every time I open a meeting it launches a new browser tab instead... read more
Equivalent alternatives exist at a significantly lower cost Pros: Reliable-- over three years of use the web based system did not have any notable downtime. Ease of use-- easy to implement our telephone map on the Ringcentral system. Cons: Customer service. Our company had three separate Ringcentral accounts. Sadly, after several years of using Ringcentral they changed their "pricing strategy" which doubled, and then tripled our monthly service charge-- although we did not change our business or the way we used the software.... read more
Good experience with RingCentral Pros: RingCentral was easy to use and required very little training. The Video Conferencing was very easy to use. I like the fact that it was integrated into Outlook, this is a must-have. Cons: We also used the IP phone feature of Ring Central. It was more entailed to figure out how to use than the Video Conferencing. I would also like if it has a "Share Clean" option on the Video Conferencing. Overall: My overall experience was very positive and I would recommend this product. We switched fr... read more
Not for us, but a great tool. Pros: We had a complicated phone system and the inclusion of ring central helped streamline it. Tons of features. Cons: This is not a tool for just anyone to pick up and implement if they're organization is more than a few people. It was a bit overwhelming, despite being incredibly helpful. It's probably easier to use now. Overall: Positive, but the tool has a steep learning curve. Tons of features that you may not understand how to utilize.
Good VoIP platform, but a little complicated Pros: RingCentral has been around for a while. They have somewhat perfected the VoIP system, and added multiple things on top of it Cons: The settings are complicated, slightly confusing, and cumbersome. The amount & location of settings for a full team gets out of hand quickly. Overall: It's a solid platform, but the UI needs some work. I believe the platform has excellent potential.
great product Pros: very easy to use and create custom settings for call forwarding to mobile devices the ability to have several voice mail greetings on file to chose from Cons: only problem with call forwarding is that you gotta answer the phone and then press 1 to accept the call Overall: very affordable and the ability to expand once the company grows
Communicate Easily Pros: Ring Central is a one-stop-shop that had a lot of useful features. The video conference invite provides all of the information that a participant would need. Cons: I had a few issues with 3rd party accessories working properly during conference calls. Voicemail to email did not work properly. Overall: Overall I think that Ring Central was a great value and saved our team a lot of time.
Great Phone System Pros: A really good feature that was very helpful was the mass text feature where I could just upload a bunch of numbers and send out mass texts. Cons: The only thing that could be negative is that it runs off your internet connection so if you don't have a good option for internet where you live than your phone calls will not be great. Overall: Outbound calls to clients, taking inbound calls from clients, sending out messages.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,611 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.