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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Communicate Easily Pros: Ring Central is a one-stop-shop that had a lot of useful features. The video conference invite provides all of the information that a participant would need. Cons: I had a few issues with 3rd party accessories working properly during conference calls. Voicemail to email did not work properly. Overall: Overall I think that Ring Central was a great value and saved our team a lot of time.
Great Phone System Pros: A really good feature that was very helpful was the mass text feature where I could just upload a bunch of numbers and send out mass texts. Cons: The only thing that could be negative is that it runs off your internet connection so if you don't have a good option for internet where you live than your phone calls will not be great. Overall: Outbound calls to clients, taking inbound calls from clients, sending out messages.
ringcentral Pros: Ring central has been a very easy to use and dependable software when it comes to our voip. Extremely happy. Cons: I wish we were able to put custom hold music for our customers to hear info about our company instead of music. Overall: Extremely happy with the overall experience with ringcentral office.
No need for Fax machines Pros: In our office we fax a lot of things so having this service has allowed multiple people send out fax all at once! super easy Cons: Sometimes it is a little slow...Vendor have previously reported it taking 15 minutes for invoices to come in and incomplete faxes as well Overall: Overall it is very reliable and the fact I can fax something right from the computer is awesome and worth it
One of the best phone solution companies I have used! Pros: There is a lot to say about Ring central, and 99% of it is all positive! This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support! Overall it was a pleasure to use, and I would highly recommend it to anyone as long as you don't need a phone solution that can Integrate with Pipedrive. Cons: The 1% negative part about this company is that we couldn't integrate it with our curren... read more
New age way to stay connect with co-workers and clients Pros: I love how you can be anywhere in the country yet always stay connected to your office line. Clients do NOT know where you are calling from either. I also love the texting feature - helps keep business and personal life separate. Cons: It could be operator error, but it sometimes does not alert me right away when I miss a call/receive a voicemail on my cell phone. Overall: At one point in time I pondered if it was worth having two phones for work and personal use ... read more
Enabling an effective business communication hub Pros: Ring Central is affordable and extremely professional as a business software. It is quick and very responsive. It has plenty of features and tools such as live chat, fax and voice call which I use to connect with work colleagues regularly. Cons: The software has minimal updates and does feel a bit out of date compared to similar softwares. The price could be reduced to match its older software or they could introduce new features and tools.
Decent VOIP service Pros: The flexibility of being able to use connect to the phone service via landline, computer or cell phone app. Cons: The landline phones that you can use to connect to their services are limited, not just any phone will work and they don't send you a free conversion tool. To buy one of their phones is expensive, and when I called to see if they could send me a list of refurbished phones that were available to purchase, I never received anything. Overall: Connection is above average and wide range of de... read more
Ring Central Pros: I like that this does very well the basics of phone interactions--answer, hold, available, unavailable, transfer. Cons: We had a difficult time integrating Ring Central with our system. Whether or not that was our issue, it was a pain. Overall: RingCentral is something I would recommend in the future.
RingEX has a 4.2 star rating with 2,519 reviews.
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