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RingEX
About this business
Good not Great Pros: RingCentral integrates well into our Salesforce instance, which makes it easy for our representatives to dial from. Cons: The reporting is what I dislike most about RingCentral, it is very limited and often delayed or incorrect. Overall: I have used other softwares in the past that I prefer over RingCentral, but our IT team will not let us switch. Good, not great.
Ring Central - Review Pros: I really like this product. It is relatively easy to use. I like there new set up. Cons: However, I have run into some problems with billing issues. Overall: It is a great product and their customer service is really easy to work with when you have issues.
A phone system for the future Pros: RingCentral's business communications platform integrates with other productivity-enhancing apps to create the ultimate business communications platform. Works with G Suite, Office 365, and many industry-leading CRMs. Cons: Contact management could definitely use some improvement, especially between desktop and mobile apps. Overall: Overall, we have had a wonderful experience with RingCentral, our number and system were set up in minutes and we easily added employees as we have grown.
Ring Central Pros: Easy to use/set up. Customer service is friendly and willing to assist with any questions etc you may have Cons: At the present time I cannot think of any dislikes about Ring Central. I never had an issue with using. Overall: Very satisfied. Definitely recommend to companies
A must for the separation of work and personal life Pros: I love the fact that you can completely separate your work life from your private one on the same device. Cons: There have been some great updates but I wish the text messages could be better filtered and I wish the application could be more customizable. Overall: This application is vital piece of my daily work tool, from texting to phone calls and faxes it all comes to this singular location easy for me to turn off when I need to and make sure I am not missing anyth... read more
great software! Pros: I like that it's basically like having a phone on the computer- all the features offered on ringcentral app are phenomenal. Cons: the thing i least like is that there are constant updates.
Digital Calls at your fingertips Pros: It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful. Cons: They recently increased their prices on lines with local numbers, the price did remain the same for digital lines so our bill is going to go up higher while other companies are offering better prices for the same services. Overall: up until this month everything has been great, once we found out about price change our account rep contacted us about... read more
Good support Pros: The support staff is very responsive, both by chat and phone call. They go above and beyond to help with any issue. Cons: It is very confusing to add a new line. Sometimes it seems like certain lines I purchased were not available for use. Very confusing sometimes. Overall: Makes organizing our office very useful. Just need to learn more about how it's done.
Good product.. Too expensive for small business esp compared to Google Voice Pros: Many options and functions Ability to customize your entire phone tree Easy routability for extensions. Cons: Too complicated for small business, not as phone savy. Too expensive for small business not wanting all those features. Overall: The trial was alright. Was not able to fully use all the features, due to not porting my number over..
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,611 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.