RingEX's cover image

This profile has been claimed by the business owner or representative.

RingEX

4.2

    About this business

    4.22,542 reviews
    Select a rating
    Mary B.'s profile image
    Mary B. 
    5 years ago

    Digital Calls at your fingertips Pros: It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful. Cons: They recently increased their prices on lines with local numbers, the price did remain the same for digital lines so our bill is going to go up higher while other companies are offering better prices for the same services. Overall: up until this month everything has been great, once we found out about price change our account rep contacted us about... read more

    Ryan D.'s profile image
    Ryan D. 
    6 years ago

    Good support Pros: The support staff is very responsive, both by chat and phone call. They go above and beyond to help with any issue. Cons: It is very confusing to add a new line. Sometimes it seems like certain lines I purchased were not available for use. Very confusing sometimes. Overall: Makes organizing our office very useful. Just need to learn more about how it's done. 

    Dustin T.'s profile image
    Dustin T. 
    6 years ago

    Good product.. Too expensive for small business esp compared to Google Voice Pros: Many options and functions Ability to customize your entire phone tree Easy routability for extensions. Cons: Too complicated for small business, not as phone savy. Too expensive for small business not wanting all those features. Overall: The trial was alright. Was not able to fully use all the features, due to not porting my number over.. 

    Julie F.'s profile image
    Julie F. 
    6 years ago

    Great shared phone system! Pros: Our team is able to share a phone number and assign who checks text and voicemails each day for our recruiting team. Cons: The way we are using the system, no one can answer the call as someone is calling, we always have to listen to the voicemail and call them back 

    Melissa S.'s profile image
    Melissa S. 
    6 years ago

    User friendly Pros: I also have the ring central app that allows me to fax from my phone as well as from my pc. I love that it is paperless. Cons: There is nothing that I do not like about this software. It is the best I have used by far. I will continue to use it. Overall: I realized it is some much easier keeping in touch others by using this program. 

    Emily Z.'s profile image
    Emily Z. 
    6 years ago

    RingCentral for Non-Profits Pros: It was so nice to have my work number that would also go to my cell (different numbers). You can have employees or clients text and call you, and if you are not in the office you can use your cell phone to answer. Cons: It would have been nice to have a do not disturb function for the weekends/when you are not working. Overall: RingCentral is amazing. I would recommend it to anyone who is not at their desk but needs to keep in contact with their staff and clients. It makes life easier. 

    Eric S.'s profile image
    Eric S. 
    6 years ago

    Gets the job done. Pros: Fairly easy to use software. Several useful features. Cons: The call recording feature is pretty basic and could be more robust. 

    Brooke B.'s profile image
    Brooke B. 
    6 years ago

    Gets the job done! Pros: We use Ring Central I’m order to send faxes to our customers and their landlords. Though we don’t have to use it often (most of our communications happens via e-mail), it’s reliable and we’ve never had any issues! Cons: Aesthetically, I think the site could use a face lift, but it does everything that we need it to— not much to complain about! Overall: Though communication had been shifting towards e-mail, it’s great to have a way to connect with customers who still use things like fax machines to re... read more

    Sidney S.'s profile image
    Sidney S. 
    6 years ago

    RingCentral Pros: I love that you can make calls from your cell Phone to clients without giving out your cell phone number. I also, love that everything is connected and easy to transfer. Cons: If internet goes out then you are without phones at the office. 

    Frequently asked questions about RingEX

    How is RingEX rated?

    RingEX has a 4.2 star rating with 2,542 reviews. 

    When is RingEX open?

    RingEX is open now. It will close at 6:00 p.m.