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A must for the separation of work and personal life Pros: I love the fact that you can completely separate your work life from your private one on the same device. Cons: There have been some great updates but I wish the text messages could be better filtered and I wish the application could be more customizable. Overall: This application is vital piece of my daily work tool, from texting to phone calls and faxes it all comes to this singular location easy for me to turn off when I need to and make sure I am not missing anyth... read more
great software! Pros: I like that it's basically like having a phone on the computer- all the features offered on ringcentral app are phenomenal. Cons: the thing i least like is that there are constant updates.
Digital Calls at your fingertips Pros: It's very user friendly, they have great customer service. Our company has their own account manager which happens to be very helpful. Cons: They recently increased their prices on lines with local numbers, the price did remain the same for digital lines so our bill is going to go up higher while other companies are offering better prices for the same services. Overall: up until this month everything has been great, once we found out about price change our account rep contacted us about... read more
Good support Pros: The support staff is very responsive, both by chat and phone call. They go above and beyond to help with any issue. Cons: It is very confusing to add a new line. Sometimes it seems like certain lines I purchased were not available for use. Very confusing sometimes. Overall: Makes organizing our office very useful. Just need to learn more about how it's done.
Good product.. Too expensive for small business esp compared to Google Voice Pros: Many options and functions Ability to customize your entire phone tree Easy routability for extensions. Cons: Too complicated for small business, not as phone savy. Too expensive for small business not wanting all those features. Overall: The trial was alright. Was not able to fully use all the features, due to not porting my number over..
Great shared phone system! Pros: Our team is able to share a phone number and assign who checks text and voicemails each day for our recruiting team. Cons: The way we are using the system, no one can answer the call as someone is calling, we always have to listen to the voicemail and call them back
User friendly Pros: I also have the ring central app that allows me to fax from my phone as well as from my pc. I love that it is paperless. Cons: There is nothing that I do not like about this software. It is the best I have used by far. I will continue to use it. Overall: I realized it is some much easier keeping in touch others by using this program.
RingCentral for Non-Profits Pros: It was so nice to have my work number that would also go to my cell (different numbers). You can have employees or clients text and call you, and if you are not in the office you can use your cell phone to answer. Cons: It would have been nice to have a do not disturb function for the weekends/when you are not working. Overall: RingCentral is amazing. I would recommend it to anyone who is not at their desk but needs to keep in contact with their staff and clients. It makes life easier.
Gets the job done. Pros: Fairly easy to use software. Several useful features. Cons: The call recording feature is pretty basic and could be more robust.
RingEX has a 4.2 star rating with 2,557 reviews.
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