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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Gets the job done!" Overall: Though communication had been shifting towards e-mail, it's great to have a way to connect with customers who still use things like fax machines to receive paperwork, especially without having to have that kind of outdated equipment on hand. Makes things much easier!Pros: We use Ring Central I'm order to send faxes to our customers and their landlords. Though we don't have to use it often (most of our communications happens via e-mail), it's reliable and we've never had any issues!Cons: Aestheti... read more
"RingCentral" Pros: I love that you can make calls from your cell Phone to clients without giving out your cell phone number. I also, love that everything is connected and easy to transfer.Cons: If internet goes out then you are without phones at the office.
"Ring central is better than the other options!" Pros: Ring central is a nice phone service that will allow you to virtually manage your phone systems. It is relatively intuitive.Cons: The implementation for this was rough. It was challenging to get it set up correctly, but once it was up an running, it works well.
"IP Phones to Call any country with convenience " Overall: RingCentral Office is very helpful and convenient to connect to people in different parts of the world provided you have good internet connectivity.Pros: It's a pretty straight forward application that lets you connect calls to anyone in any country as it uses internet for calling.Cons: Since it uses the internet for calling and during the call if you experience little slowness on the network then the calls get disconnected or you may face issues reconnecting the cal... read more
"mobil work phone on your personal cell" Overall: It was good. My company just wanted something a little cheaper, so we switched.Pros: Relatively easy to use. Can have it has an app on your computer which was nice if you don't want it on your personal cell.Cons: At the time it was not really suited for Mac computers. The company just wanted something a little cheaper, so we switched.
"Can't live without RingCentral" Overall: Overall, RingCentral is outstanding. The price is affordable and I love the fact that there's no contract. You won't go wrong with them.Pros: Our entire staff works out of the office the majority of the time and it is beyond convenient to have RingCentral at the helm.Cons: There's no real down side at all. If I had to pick something than I'd love it to be free but I know that's not practical.
"RingCentral is a must have for International Dialing" Overall: I love this product and we have never thought about switching our phone service. As someone who works remote and is on the go, the iPhone ap works well too!Pros: I work for a company that has to dial all over the globe to generate leads, and I love using RingCentral to do just that. Easy to use, set up conferences, transfer and record calls.Cons: Different package levels can cause you to not be able to reach certain countries. Connection can sometimes be a probl... read more
"GReat tool but can be difficult at times" Overall: Overall its a great tool with a lot of features for the team.Pros: Very straightforward and allows you to manage several phones lines for my team. We also utilize their texting feature to help continue communication with clients while keeping the phone number consistent.Cons: Customer service is impossible to work with sometimes. You'll be on hold for at least an hour and be transferred around several times before resolving the issue.
"Very Solid and Does What it is Supposed To Do" Overall: Have been using it for several years and it does seem to get better as time goes on. It consistently works as it should and that's very important with a system like this.Pros: The messaging feature works well for communication within the office. The app seems to get better and better.Cons: There are times when we are trying to do something very simple and it ends up taking a lot of research and work to figure out how to accomplish it.
RingEX has a 4.5 star rating with 2,386 reviews.
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