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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
IP Phones to Call any country with convenience Pros: It's a pretty straight forward application that lets you connect calls to anyone in any country as it uses internet for calling. Cons: Since it uses the internet for calling and during the call if you experience little slowness on the network then the calls get disconnected or you may face issues reconnecting the call again. Overall: RingCentral Office is very helpful and convenient to connect to people in different parts of the world provided you have good internet connec... read more
mobil work phone on your personal cell Pros: Relatively easy to use. Can have it has an app on your computer which was nice if you don't want it on your personal cell. Cons: At the time it was not really suited for Mac computers. The company just wanted something a little cheaper, so we switched. Overall: It was good. My company just wanted something a little cheaper, so we switched.
Can't live without RingCentral Pros: Our entire staff works out of the office the majority of the time and it is beyond convenient to have RingCentral at the helm. Cons: There's no real down side at all. If I had to pick something than I'd love it to be free but I know that's not practical. Overall: Overall, RingCentral is outstanding. The price is affordable and I love the fact that there's no contract. You won't go wrong with them.
RingCentral is a must have for International Dialing Pros: I work for a company that has to dial all over the globe to generate leads, and I love using RingCentral to do just that. Easy to use, set up conferences, transfer and record calls. Cons: Different package levels can cause you to not be able to reach certain countries. Connection can sometimes be a problem as well. Overall: I love this product and we have never thought about switching our phone service. As someone who works remote and is on the go, the iPhone ap work... read more
GReat tool but can be difficult at times Pros: Very straightforward and allows you to manage several phones lines for my team. We also utilize their texting feature to help continue communication with clients while keeping the phone number consistent. Cons: Customer service is impossible to work with sometimes. You'll be on hold for at least an hour and be transferred around several times before resolving the issue. Overall: Overall its a great tool with a lot of features for the team.
Very Solid and Does What it is Supposed To Do Pros: The messaging feature works well for communication within the office. The app seems to get better and better. Cons: There are times when we are trying to do something very simple and it ends up taking a lot of research and work to figure out how to accomplish it. Overall: Have been using it for several years and it does seem to get better as time goes on. It consistently works as it should and that's very important with a system like this.
RingCentral Is more complicated and more expensive over time. Pros: Everything is in the cloud! The app logins for individual users proved invaluable when away from the office. In theory this software should be fantastic. Cons: Constant issues in relation to software updates. For whatever reason Ringcentral seems to be modifying their software, but not simplifying it. Even the support line often doesn't understand what's happening with the service and has to pt it out to their research department. That's not unusual, but it ... read more
Ring Central Office Pros: I like that this service forwards the calls to the different employees based on what the caller wants. If they select maintenance, that call is forwarded directly to my cell phone. Cons: Sometimes calls are routed to me that should go to another employee Overall: This services offers the ability of caller to always be able to reach one of us.
Highly responsive customer service Pros: It is easy to use and administer. We use this sytem for agents that provide Service Management and other users in the company. We have a combination of soft and deskphones that meets all needs. The RingCentral App and the fax features are the favorites amongst users. It is HIPAA compliant and the customer service is stellar. We haven't experienced an outage. Cons: Deskphones tend to have echo. For some reason, at the beggining we had a lot of issues with the audio (like dead air or ch... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.