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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Solid" Overall: Overall, this is solid system that is improving every year. I would like to see the mobile app experience more refined but it's a nice VOIP for the money.Pros: They do constantly update the platform. RingCentral has a lot of integrations with other platforms which is very convenient. The pricing is a bit high but they do give a lot of bang for your buck.Cons: It can be glitchy when trying to answer calls from your mobile phone.
"RingCentral Review" Overall: I am having all calls processed through my mobile phone while using the app. The technology provides many options and features that can be very beneficial. I appreciate the simplicity of the system but am having issues with the quality of the line. I am currently researching reasons why this is happening.Pros: I like the fact I can keep my numbers and be anywhere in the world. I can fax and receive a fax without a fax machine. I like the running history of my calls and being able to save import... read more
"Good VoIP Solution" Overall: The service quality is reasonably good. Wouldn't be my first choice for this type of service.Pros: They have a really good customer support team. When challenges did arise they had competent people to fix the issues.Cons: The auto-renewal on the contracts and billing department somehow didn't get the memo that good customer service is a priority.
"Flexible and feature-rich" Overall: This has been a pleasant experience. They worked with us to trial the program, and once we decided to purchase - they worked with us every step of the way. There was no hard sales push, they didn't try to force a bunch of add-ons. The whole process happened quickly and when there was a hiccup, their tech support took care of the problem without issue.Pros: Easy to setup and deploy Very feature-rich Easy to use Low cost High flexible in the way it can be usedCons: Number porting didn't go ... read more
"A good alternative to Slack for your team" Overall: Overall, it's been a solid experience, sometimes the call quality can be a bit hit or miss but overall it's a solid application and service for our company.Pros: RingCentral was easy to setup in our organization and allows the company to communicate internally without loading each others inboxes. Messaging and using the ringcentral app for calls has made it easy to compartmentalize work communications into one place.Cons: I think RingCentral should stick to calling and mes... read more
"I prefer to use my cellphone" Overall: Customer service is horrible. We get a lot of robo calls with the phone numbers given to us by Ring Central but I guess we deal with that by using our cell phones also. The good thing is you can block the calls. I like their desktop function and being able to automatically forward calls during certain times. Other than that I wish we could just use our cellphones.Pros: You don't have to use your own phone number. You can have calls forwarded to you.Cons: So many dropped calls, a lot of... read more
"Best phone service we have used" Overall: I have been very happy with the service, I love the app version so if I have to step out of the office I can still take calls.Pros: I like how streamlined the service is. The app works perfectly, we have used other services and we had trouble with the app and we have never had a problem using the desktop or app versions.Cons: I feel that changing voicemail is a little complicated but once you get the hang of it, it is easier. There are many different options which are great because ... read more
"Love this phone software" Overall: My overall experience would be great. I have not had any issues with the software so farPros: I like how RingCentral allowers users to get a private phone number without a having a hefty bill. It makes calling so much easier when you do not want to use your personal number.Cons: I do not think that I have any cons about this software. RingCentral is very convient for me when having to call other clients
"Automatic Call Recording - Review" Overall: - it was an excellent experience with Automatic Call RecordingPros: - the Automatic Call Recording feature in Ring Central is one of the valuable and key features - the on-demand and automatic recording features are available based on the use case we can use them as needed - the recordings are automatically stored onlineCons: - the call recordings are only stored for 90 days, this can be improved
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.