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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Perfect for this day and age " Pros: The ability to make phone calls from the same number, anywhere in the world. Each user also has their own personal conference line.Cons: Reception was not always the most clear, but perhaps that was the phone service itself, not the software.
"RingCentral Review" Pros: We initially started using RingCentral to replace our old phone system with a VoIP system. It was easy to implement and worked well. Over the years we started taking advantage of the other features it has, including the smartphone app and the Glip collaboration software as well as audio and video conferencing.Cons: Not much to dislike. It's not the cheapest VoIP system but due to the other added benefits it is worth the price for us.
"Great customer service!" Pros: The customer service is amazing!! Getting everything set up was a bit of a crazy day in our office but the customer service throughout the whole thing has been amazing! Worth it for the amazing customer service!!Cons: The biggest down fall is how overly complicated the software is.
"Awesome product!" Overall: I don't know how we lived without this before. Great product.Pros: Multiple lines, multiple locations, multiple supported devices--RingCentral really is a huge help for our communications department. Everything syncs, and we never have dropped calls.Cons: Coming from 9 years of using landlines, this is a huge upgrade for us. Brings all of your communications together, and things don't fall through the cracks like they used to.
"Great for voice messaging, call forwarding, etc." Overall: More connected to the office as my office line can forward to my cell. Easy app to access voicemail and messages from anywhere.Pros: Easy to use app and desktop features, also seamless call-forwarding to my cell when out of the office. Can send and receive texts as well.Cons: The one confusing thing is the multiple apps that can be used for essentially the same thing. sometimes less is more
"Great Phone System" Overall: Great system for a small business.Pros: I love how easy this is to use. The functions are great!!Cons: Being able to answer all lines would help greatly.
"Good system" Overall: Overall this is a good product and can be used immediatelyPros: I like this product. It is easy to use and has many additional features. I really like the call log featureCons: Sometimes this set up can be a bit difficult and if you are incorporating a headset or doing something like that it definitely can be confusing
"Easy to use!" Overall: We have been using ringcentral for over 2 years for our meetings and such. It is so easy to use and communicate with!Pros: This product is great, and the mobile app is so easy to useCons: It does work better on data rather than wifi.
"Great VoIP options" Pros: It's easy to use, make calls, check messages and sound quality is greatCons: utilize mainly as phone line, not sure how great the reports are, but that hasn't really been an issue to this point.
RingEX has a 4.5 star rating with 2,386 reviews.
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