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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Great Phone System" Overall: Great system for a small business.Pros: I love how easy this is to use. The functions are great!!Cons: Being able to answer all lines would help greatly.
"Good system" Overall: Overall this is a good product and can be used immediatelyPros: I like this product. It is easy to use and has many additional features. I really like the call log featureCons: Sometimes this set up can be a bit difficult and if you are incorporating a headset or doing something like that it definitely can be confusing
"Easy to use!" Overall: We have been using ringcentral for over 2 years for our meetings and such. It is so easy to use and communicate with!Pros: This product is great, and the mobile app is so easy to useCons: It does work better on data rather than wifi.
"Great VoIP options" Pros: It's easy to use, make calls, check messages and sound quality is greatCons: utilize mainly as phone line, not sure how great the reports are, but that hasn't really been an issue to this point.
"Product may need a few upgrades " Pros: Access thru the internet and the online page for voicemail screening.Cons: The training provided may need a little reboot or at least the updates to the phones would be helpful.
"low cost, nice features " Overall: overall it has been a nice experience to use ringcentralPros: the best feature is ability to record phone calls and access them easily anytime. nice features for voip. phone calls can be attended from phone itself or computer system low cost solution for business lineCons: there is a dependency on internet connection as its VOIP. sometimes there is some static noise which could be due to slow internet at times.
"RingCentral Office: A Handy Tool for Communication" Overall: My overall experience with the product was positive. It was easy to use but seemed somewhat outdated, but included many important office features.Pros: I liked that you can easily send group text alerts to selected individuals or clients.Cons: What I enjoyed the least was the outdated interface of the software.
"Great Solution For Remote Meetings" Pros: Very easy to set up and use. Easy to give presentations from a host computer with little to no lag time. This a great choice for remote meetings and/or training.Cons: There can be an "echo" effect if 2 users are utilizing the software in close proximity.
"Drowning in complexity" Overall: I signed up with RingCentral many years ago. At that time, their web interface for managing call trees and routing was user friendly and reasonably intuitive. A year or two in, RingCentral rolled out a completely new version of their software that used Flash and obscured the power of their platform in layers of complexity. Add several acquisitions and the interface has become a fragmented mess. Chrome is really the only web browser that allows access to all the functionality, but now it no l... read more
RingEX has a 4.5 star rating with 2,304 reviews.
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