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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Great Solution For Remote Meetings Pros: Very easy to set up and use. Easy to give presentations from a host computer with little to no lag time. This a great choice for remote meetings and/or training. Cons: There can be an "echo" effect if 2 users are utilizing the software in close proximity.
Drowning in complexity Pros: There is a LOT of functionality if you are willing to put up with the hassles of configuring and using it. Cons: Web interface is unintuitive and fragmented. 2 factor authentication is unreliable. Overall: I signed up with RingCentral many years ago. At that time, their web interface for managing call trees and routing was user friendly and reasonably intuitive. A year or two in, RingCentral rolled out a completely new version of their software that used Flash and obscured the power of their plat... read more
Keeps our office flowing flawlessly Pros: This system keeps our office moving and shaking. We seamlessly use this system for everything from conference calls to SMS messages. I can not say enough good things! Cons: Some of the features have a bit of a learning curve
Great phone and PC app Pros: My company uses this product to communicate internally and externally, the app makes it easy to use even on my mobile phone! Great product Cons: Great product but would like to see the PC app laid out a little better, like a delete button for messages.
Great VOIP option Pros: Love the Voicemail to Text function, and how easy it is to return a call. Mobile app is also great. Cons: Need to reboot the software somewhat frequently or it can act up. Also wish that when the mobile app and desktop app is open simultaneously, when a call comes in it should ring on both (currently just rings on the mobile app)
Consistent Performance/Ease of Use Pros: Ease of setup, easy integration into our CRM, no-frills with fairly consistent performance. Lots of features to customize call handling, notifications, etc. Cons: Would like for analytics to provide information in real-time instead of the 24 hour delay. Outside of RingCentral's control, but just the issues that come with relying on an internet connection for VOIP service. Overall: Overall experience has been good. Very few technical issues with the actual software. Love how easy setup... read more
Good tool for VOIP Pros: Ease of use. It is very easy to get connected and start using. Everytime I get a new voicemail, I love how it sends it as an email. The online and mobile are are also great to log in and manage your voicemails. It also translates them in real time so you can read them instead of listen. Cons: As a sales rep I wish I could change my number to anything I wanted. They do have a feature to help you pick from other numbers but I wish I could automatically localize my number.
A Great Option for a Work Phone System Pros: I've used RingCentral for over 8 years now and the app keeps getting better with each update. I like having all my calls, texts and faxes in one place. Cons: Trying to generate month-end reports of phone calls isn't as easy as it should be.
Nice internet phone tool Pros: I love the desktop app, I can use my phone with only my computer and bluetooth headset! Cons: Sometimes it has issues with the audio and detecting headset/mic.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,519 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.