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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Cloud based phone system" Overall: Overall, I find it very easy to use with great features including call recording. I have been using Ring Central for many years now and have enjoyed watching the company grow and providing more and more great functionality.Pros: What I like most about Ring Central is that you don't need hardware to use the system.Cons: The only con I used to have was with their softphone cutting off phone calls on my cell phone, but that has been resolved now by having it ring my cell I can answer calls wi... read more
"The App is the Best" Pros: I have a RingCentral phone at my desk but I also have it on my phone! I can make calls, text, listen to voicemails and anything else that I can do at my office on my phone.Cons: When I receive a call, the phone rings both on my phone (like a normal call to my cell phone) and a call through the RingCentral app. It is just a bit annoying because it then shows up two times in my call long on my iPhone.
"Ring Central makes mobile office easy " Overall: My experience with Ring Central has been very good. They have dedicated customer support that will solve your problem every time.Pros: I can answer phones anywhere and it looks like I am in the office. I can see all the calls that came in and also see historical reports. I can route calls with special rules based on time, the number called, the number calling and moreCons: The interface is not as intuitive as it should be
"Great Product You don't miss important phone calls" Overall: It is a great product. We had so many messages over the Holiday weekend.Pros: When all the staff is on the phone or with a customer, we do not miss important phone calls.Cons: No cons. When phones are busy it steps in like another employee.
"RingCentral" Overall: As a company trying to go paperless, RingCentral goes a long way. Many companies still require fax, but by using this app, we don't need a printing fax machine. Love just being able to download it to the computer to attach to emails or print if necessary.Pros: Very easy to use. No need to waste paper on fax machine, everything just comes through and can be downloaded right to the computer.Cons: Sometimes the fax number does not work but I don't think this has to do with RingCentral
"Great phone option" Overall: Very functional and has lots of features.Pros: I like the features and functionality. I like that you can easily switch calls from your desk phone to your cell phone.Cons: It took a bit of time to get used to everything on the front end. I think more training offerings would help.
"we use Ringcentral for faxing " Pros: Yes, there are people who still want to send and receive faxes. Rather than tie up a phone line, use Ring Central's fax service. It makes sending a fax quick and perfectly painless. The confirmation emails are useful. Ringcentral is also a great value. Multiple users in the office are able to share the service.Cons: Really nothing to dislike.. .. once in a while it does seem like the recipient's fax machine recognizes the fax as a junk fax and blocks it, but this is rare.
"Takes some set up but works well." Pros: I love that you can text through the phone app, look up anyone's extension, pick favorites you call all the time, select the tone you have when people are calling in, and pick up voicemails right from your computer. And I love that you can do most of that from the phone app as well. Also very cool that you can fax from your computer as well using your own line. Helpful and friendly customer service as well.Cons: For a while, the app would unexpectedly crash and close. It would offer ... read more
"Awesome for automating the dialing process " Overall: As a sales rep, I'm able to make so many more calls in a day thanks to this tool. I used to work for a company that didn't have anything like it and we picked up the phone every time - we would handle about 1/4 of the amount of calls I make in this job.Pros: That I don't have to dial the customers' numbers, ever again. For a high call volume job (sales, professional services, support) it's so crucial. Integrates with our CRM - makes my day so much easier and I can focus ... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.