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Nice internet phone tool Pros: I love the desktop app, I can use my phone with only my computer and bluetooth headset! Cons: Sometimes it has issues with the audio and detecting headset/mic.
Perfect electronic fax solution Pros: We've been using RingCentral for a few years now, and it couldn't be easier for sending and receiving electronic faxes. It's nice to have the option of having the pdf attached in an email as well. Cons: I have no criticisms of this software solution.
Simple software Pros: This is easy to use desktop, mobile app, and web extensions. It makes wireless calling easy and the ability to text and answer calls via mobile when you're not in the office all day. Cons: Every time we need a new number/phone line, it is always a very long, exhausting time on the phone with customer service to set up the new line.
RingCentral Review Pros: I love that RingCentral is accessible across several platforms. Text messages to office lines get emailed and can also be accessed on the App so we are never out of touch with our candidates. Cons: Call transfers are not entirely too reliable but other than that the software works wonderfully!
RingCentral Pros: If you log into your account you have the ability to manage call forwarding numbers, review your call log and even listen to voicemails. Great features! Cons: The mobile application could use some work.
All around solution Pros: It includes all form of communication: Messaging with Glip, Video conferencing, and standard audio calls. Cons: A large meeting license (100 or more users on a meeting) is static and cannot dynamically move between accounts. Overall: The experience thus far has been great, we have not experienced any outages. Another selling point was the integration of Ring Central Rooms which powers all of our conference rooms and is a really great tool.
Great support Pros: The customer support is great. They have always been so helpful every time I need help with our set up. Cons: There were a few rough patches when we got set up, but we got through it.
RingCentral Pros: RingCentral is a good phone software for our office. Cons: RingCentral makes it difficult to find fax messages.
Should Have Started my Business with Ring Central Pros: Intuitive web portal for configuring VoIP system. Custom fax pages. Great mobile and softphone apps. Cons: Haven't really stumbled upon any weaknesses. Maybe the need to call support when I couldn't figure out how to set something up myself? Hasn't happened often and support has always been great.
RingEX has a 4.2 star rating with 2,542 reviews.
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