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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Highly Recommend this product for businesses" Pros: As a recruiter, I make a lot of outbound calls (interviews, teleconferences etc) and this product suits all of my needs. What I like most is the sound quality. This product allows our company to use different phone numbers based on office locations, send text messages as well as receive email notifications for missed calls/voicemails.Cons: I've had some calls not come through; I've realized this when I received a voicemail notification when I was ready and able to take a p... read more
"Very Cost Effecient Way to Provide Seamless Phone Service for Local and Remote Employees" Overall: I have had a positive experience with RingCentral. We use it for all remote employees and our local conference rooms. Once the IT team had the process down for adding groups and numbers everything has run smoothly.Pros: RingCentral was very easy to setup for our local office as well as remote employees. We mainly went with RingCentral for this functionality. I could order and ship a phone to a remote employee or set up a phone... read more
"worth every penny " Pros: clear calling the ability to work remotely with call forwardingCons: haven't found anything i dislike about this service
"The devil is in the details" Pros: Call quality is fine. Tier 1 support tries as best as they can.Cons: The sales team will promise you the moon in order to get your signature on the dotted line, but once they have you, there are headaches. Quoted price nearly doubled with "fees", provisioning workflow is not intuitive, and time is wasted on the phone with support for what should be a basic admin task. Feel nickle and dimed for features promised before signing (i.e. saml)
"Replaces our traditional phone line" Pros: It's much cheaper than our AT&T service and allows for far more customization than the traditional land line could possibly do. If you are still using a regular landline, you are missing out.Cons: Sometimes the customer service just reads a script so it may be frustrating.
"Like most of the other RC options it's lacking" Overall: It has been an improvement from our older phone system as we can now hold persons responsible and more effectively give examples for coaching agents. Being able to go back and make sure worker A communicated with the customer about a new business quote or claim is great. I just want it to have a better interface. Also a voice to text preview on the recordings would really help alot in finding the right conversation.Pros: Recordings work, they will also auto download t... read more
"So many problems" Pros: I'm not sure what I loved about Ring Central. If anything, the app was easy to use.Cons: I had so many problems when our company was using ring central. Customers couldn't hear me, calls were dropped, my phone never rang.
"I have to use it with a consultant. " Pros: Shared screen meetings with a consultant are what we use RingCentral Office for. I do not care for it compared to other options online (Slack or Hangouts for instance). It accomplishes what it set out to do, but my preferences and loyalty lies elsewhere.Cons: Most all of it. It's aesthetically unappealing. Seems like an outdated software compared to the other options out there.
"RingCentral" Pros: Lots of bells and whistles. Seems to handle all different type of office needsCons: Phones could be updated. Phone displays are basic and out of date.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.