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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"RingCentral is GREAT" Pros: Years of working with RC and we could not be happier, they only get better and betterCons: Usually if I think there is an issue it turns out to be my internet connection, so nothing bad.
"Great software " Pros: I love the fact that I can still receive calls on the company line regardless of where I am.Cons: There is nothing I dislike about this software. Great functionality and great platform.
"Difficult to troubleshoot " Overall: Ring Central is a great way to call/ text clients, keeping business separate from a personal number. However, the system can be difficult to get set-up and requires that you have fast internet if you want to avoid using cell phone minutes to make calls.Pros: The two things I really like about Ring Central is 1) the ability to use it either on their mobile app or 2) on the computer. I also like that I can have the calls run through my personal so I can answer work calls even when I am awa... read more
"Easy Faux Office Line to Use" Pros: I like that I can have an official office line as an app on my phone. It is easy to use and you can even text from the number, so that is a great option.Cons: What I don't like is that if this line rings on my app, it will interrupt me completely if I happen to be on my cell phone line and there is no way to decline the call or prevent interruption. Because of that I have to keep the Ring Central line on Do Not Disturb all the time.
"Ring Ring" Pros: Decent platform with a good amount of features.Cons: Can be pricey for most users. Sometimes difficult to use.
"Highly Recommend this product for businesses" Pros: As a recruiter, I make a lot of outbound calls (interviews, teleconferences etc) and this product suits all of my needs. What I like most is the sound quality. This product allows our company to use different phone numbers based on office locations, send text messages as well as receive email notifications for missed calls/voicemails.Cons: I've had some calls not come through; I've realized this when I received a voicemail notification when I was ready and able to take a p... read more
"Very Cost Effecient Way to Provide Seamless Phone Service for Local and Remote Employees" Overall: I have had a positive experience with RingCentral. We use it for all remote employees and our local conference rooms. Once the IT team had the process down for adding groups and numbers everything has run smoothly.Pros: RingCentral was very easy to setup for our local office as well as remote employees. We mainly went with RingCentral for this functionality. I could order and ship a phone to a remote employee or set up a phone... read more
"worth every penny " Pros: clear calling the ability to work remotely with call forwardingCons: haven't found anything i dislike about this service
"The devil is in the details" Pros: Call quality is fine. Tier 1 support tries as best as they can.Cons: The sales team will promise you the moon in order to get your signature on the dotted line, but once they have you, there are headaches. Quoted price nearly doubled with "fees", provisioning workflow is not intuitive, and time is wasted on the phone with support for what should be a basic admin task. Feel nickle and dimed for features promised before signing (i.e. saml)
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.