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RingEX
About this business
Very Cost Effecient Way to Provide Seamless Phone Service for Local and Remote Employees Pros: RingCentral was very easy to setup for our local office as well as remote employees. We mainly went with RingCentral for this functionality. I could order and ship a phone to a remote employee or set up a phone number for remote employee without them needing a phone and all they would have to do is plug in the phone or log in to RingCentral to get going. Call routing and everything else was seamless to the remote employees. Cons: T... read more
worth every penny Pros: clear calling the ability to work remotely with call forwarding Cons: haven't found anything i dislike about this service
The devil is in the details Pros: Call quality is fine. Tier 1 support tries as best as they can. Cons: The sales team will promise you the moon in order to get your signature on the dotted line, but once they have you, there are headaches. Quoted price nearly doubled with "fees", provisioning workflow is not intuitive, and time is wasted on the phone with support for what should be a basic admin task. Feel nickle and dimed for features promised before signing (i.e. saml)
Replaces our traditional phone line Pros: It's much cheaper than our AT&T service and allows for far more customization than the traditional land line could possibly do. If you are still using a regular landline, you are missing out. Cons: Sometimes the customer service just reads a script so it may be frustrating.
Like most of the other RC options it's lacking Pros: Recordings work, they will also auto download to a linked cloud storage service and you can easily search recordings from the call log. Cons: The actual process of finding a certain recording can be arduous. If the call had been transferred or if the caller made multiple calls that day sorting the information out will be a process. RC only supports a very few set of cloud storage services and setting up your own SFTP will require some investment in hardware and setup. Over... read more
So many problems Pros: I'm not sure what I loved about Ring Central. If anything, the app was easy to use. Cons: I had so many problems when our company was using ring central. Customers couldn't hear me, calls were dropped, my phone never rang.
It just works! Pros: Totally simple to use from start to finish. Easy installation and use. Cons: The price. I have recently moved jobs and we don't have enough users to justify the price, meaning its not an option for me at the moment.
RingCentral Pros: Lots of bells and whistles. Seems to handle all different type of office needs Cons: Phones could be updated. Phone displays are basic and out of date.
Great for mobile employees Pros: Working out of the office a few times a week was easy being able to have Ring Central automatically push calls to my cellphone. Cons: Was tricky to set up but once set up it was great. Overall: Great. Would recommend.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,611 reviews.
When is RingEX open?
RingEX is open now. It will close at 6:00 p.m.