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RingEX

4.2

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    4.22,557 reviews
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    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    Like most of the other RC options it's lacking Pros: Recordings work, they will also auto download to a linked cloud storage service and you can easily search recordings from the call log. Cons: The actual process of finding a certain recording can be arduous. If the call had been transferred or if the caller made multiple calls that day sorting the information out will be a process. RC only supports a very few set of cloud storage services and setting up your own SFTP will require some investment in hardware and setup. Over... read more

    Hillary P.'s profile image
    Hillary P. 
    6 years ago

    So many problems Pros: I'm not sure what I loved about Ring Central. If anything, the app was easy to use. Cons: I had so many problems when our company was using ring central. Customers couldn't hear me, calls were dropped, my phone never rang. 

    Vicki E.'s profile image
    Vicki E. 
    6 years ago

    It just works! Pros: Totally simple to use from start to finish. Easy installation and use. Cons: The price. I have recently moved jobs and we don't have enough users to justify the price, meaning its not an option for me at the moment. 

    Brian B.'s profile image
    Brian B. 
    6 years ago

    RingCentral Pros: Lots of bells and whistles. Seems to handle all different type of office needs Cons: Phones could be updated. Phone displays are basic and out of date. 

    Evan B.'s profile image
    Evan B. 
    6 years ago

    Great for mobile employees Pros: Working out of the office a few times a week was easy being able to have Ring Central automatically push calls to my cellphone. Cons: Was tricky to set up but once set up it was great. Overall: Great. Would recommend. 

    Tim S.'s profile image
    Tim S. 
    6 years ago

    Big Time Saver Pros: Once I figured out how to use it, i only fax from here. Cons: All of the features not easily known. I know I am only getting a small bit out of it that it is capable of. 

    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    Automatic Calls Pros: I do like the ability to make automatic calls. It has helped in our support aspects and making sure that we are documenting customer conversations. Cons: The ability to set up automatic call recording is limited. The recording is long and not very loud and takes up time when you are setting up a voicemail. Overall: We use it and the experience is good. The automatic call recording should have a few more options though when setting it up. 

    Mo'men Y.'s profile image
    Mo'men Y. 
    6 years ago

    RingCentral Office Review Pros: RingCentral is what we use for calls at work. It's great and easy to use for making and receiving calls. It sorts out your log and you can easily check a certain call you had and listen to it, since everything is recorded. It's easy to transfer calls from, do conference calls, and parking the call is a great feature we use when it's so busy and we need to pick up calls on queue. I love that I could change the ringtone, since the default ringtone was annoying and stressful. The quality of the v... read more

    Verified Reviewer's profile image
    Verified Reviewer 
    6 years ago

    Reliable VIOP Pros: Easy to use and very reliable. Always works, never had issues with it. It is the gold standard when it comes to VIOP. The connection is always solid and the sound is great. Cons: It would be great if it had a texting features inside the messenger. The interface could be revamped and updated. Overall: I use it for every demo call, always works. It is my go to when I have a customer to call. 

    Frequently asked questions about RingEX

    How is RingEX rated?

    RingEX has a 4.2 star rating with 2,557 reviews. 

    When is RingEX open?

    RingEX is closed now. It will open at 9:00 a.m.