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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Once I switched to using my cell - life got so much better" Overall: As a person who is typically third on the hierarchy of phone calls I have really hated having to cover the phones when people have been out. One day, after a few particularly long phone calls my neck was hurting and I decided that I needed to stop using the regular handset. I brought my Bluetooth device in the next day and started using the app. This app has been a lifesaver. I am happier now having both hands available. Furthermore, the ability to transfe... read more
"Phone service with multiple options" Overall: Overall we use this is our office for our main line and it tracks all calls and voicemails to the main line.Pros: I like the capacity that it has to save and store all voicemail and numbers by date and time so there are no mishaps if someone accidentally deletes from their phone. I also like that you can check your records and recording remotely without needing a secure server or VPN.Cons: I do not like that I can't import messages or recordings to a line. I can only download wh... read more
"Great Product!" Pros: I like the ease of being able to log in from anywhere to adjust the phones, fax, check settings, etc.Cons: There is nothing I can say that I do not like about it.
"Great way to communicate with the rest of the team" Overall: It helps our team stay updated with what's going on in everybody's projects, very useful.Pros: It's very easy to use, just like any messaging apps. You can create groups and teams, easily share files and find old messages.Cons: It can be slow at times and there's still some bugs that need to be fixed.
"Great Phone System for Small Teams" Overall: We have had a great experience with RingCentral and will be clients for a long time to come. We are looking forward to updates with their functionality but for now the program performs at a high level and gets the job done that we need it to.Pros: We love RingCentral's ability to track and record calls so that we can go back and use each call as a potential coaching opportunity for our team. RingCentral also makes it easy to reach out to clients in an efficient and effective way ... read more
"Good alternative to in-house PBX" Pros: Great easy to set up VOIP office phone service.Cons: Internet based. Annoying marketing calls.
"Ring Central (the future phone)" Overall: Benefits from Ring Central for me are the recorded lines. I deal with a lot of chargebacks and unhappy customers at times. To deal with them I need to have facts of what they are telling me and none other than a recorded line will get me those facts of the conversations had earlier with other employees, to determine the outcome of the issue presented to me.Pros: My favorite pro on Ring Central are all the lines are recorded and there is easy access to pull up those calls. You simply... read more
"Great Telephone System" Overall: Great system i used at my previous job. I plan on looking into them at my current job when our lease gets closer to closing with our current provider.Pros: So many features that allow the IT department full control on the phones. IT can order a new phone and have it shipped to any office in any location in a certain amount of time.Cons: It was a lot to learn which took me a while to get familiar with all the options and features I had.
"We've been using it for years" Pros: We've been among early adopters of Ringcentral, migrating from a PBX solution years ago, seeing all the improvements the service went through all these years. The fairly recent addition of Meetings was welcomed by our team, making is drop an alternative solution we've been paying for separately.Cons: Cumbersome support (you always have to go through your account manager to make simple changes to your account such as adding lines or making user changes.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.