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Fairly mediocre and common UCaaS solution with core capabilities We have had many intermittent problems (calls falling off hold, extended hold queue or mis-ordering the queue, etc. Service has been vague and ineffective, causing us to rush an evaluation of the options in the marketplace, notably AWS Connect, Nextiva, GoogleFi, and Zoom Phone. The best parts of their platform are actually borrowed/licensed, like their use of Zoom for meetings. The difference in quality between parts of their platform causes me to be suspiciou... read more
Fairly mediocre and common UCaaS solution with core capabilities We have had many intermittent problems (calls falling off hold, extended hold queue or mis-ordering the queue, etc. Service has been vague and ineffective, causing us to rush an evaluation of the options in the marketplace, notably AWS Connect, Nextiva, GoogleFi, and Zoom Phone. The best parts of their platform are actually borrowed/licensed, like their use of Zoom for meetings. The difference in quality between parts of their platform causes me to be suspiciou... read more
MiCloud's UCaaS Solution Exceeds Expectations We have been extremely satisfied with MiCloud's capabilities, functionality and support whenever needed. This is the best UCaaS solution I have used.
A great, flexible UC platform that enabled us to keep operating during COVID-19 As a total novice with this kind of deployment, Mitel's excellent project management, support, and training during the implementation and installation was invaluable. Moving our phone system into the cloud was a major productivity gain for us, increasing our capability to reach and be reached by each other when away from the office and removing the reliance multiple contact numbers for each individual. The Mitel platform proved it's value during... read more
I recommend Mitel Connect. They constantly improve. We were able to negotiate great prices. I'm able to manage most of our phone needs myself. They're flexible.
Dependable, high quality VOIP service Solid, dependable VOIP platform that allows us to easily expand as we grow. Sales team was great to work with during each of our subsequent renewals.
Comprehensive, easy to manage communication and collaboration suite from Mitel. We have has an excellent relationship with our account manager. He is always available and has helped with seamless migrations and support issues.
Communications company that listens and delivers what it's product does. From Sales to implementation and on going support and training they we excellent. They far over delivered on the work we agreed to.
RingCentral Office Review Overall I'm very pleased with RingCentral office and we use it for receiving international calls from external partners/clients which has been very useful for our team during the pandemic. It's great for security reasons for colleagues as you do not need to give out your work/personal phone number as you can easily receive calls on the software. The RingCentral App integrates well with Android and Iphones making it excellent to use on the go.
RingEX has a 4.3 star rating with 3,302 reviews.
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