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RingEX
About this business
Flexible phone services Pros: I love how easy the integration between your desk phone and mobile - you can easily use the phone on your desktop, mobile app or through your company. Cons: The notifications are weird, sometimes my phone does not alert me to text messages or the phone will ring through on my desk and computer but not the mobile app. Also, I'm not sure this is a Ring Central issue but if I have an incoming call it doesn't work through my Bluetooth headphones but if I'm making an outbound call it does. Overall: I... read more
Works sometimes Pros: If you just use the phone app or just the computer app it works. Calls come in with good quality. Transferring the caller is very simple. Cons: If you are logged onto both the phone app and the computer app the caller can no longer hear you. If you are in a queue and tell it to decline it just keeps ringing. With headphones in if you have another meeting/system open, they can hear it ring and ring and ring.
Ring Central Review Pros: What I like most about the software is that all activity regarding my account is easily accessible through the account online portal and the user friendly application. Cons: Although, overall the application is user friendly, making certain changes to the account can be a little sketchy or hard to implement.
Excellent Softphone System Pros: Cross-device communication makes it extremely convenient so that whether you're away from your computer, you can still dial out or receive inbound calls, or if your phone runs out of batteries, you can easily log into the application on your computer and work from there. Cons: Sometimes there is poor quality, and there are times where the end user calling you is hearing echos of themselves.
Other than voice breakage sometime pretty good value for money Pros: It was easy to use, integrated well with sfdc, Cons: Has a limitation if there are more than 10 tabs open it won't give you click to dial option. Call drops sometimes.
Cost-effective Phone+Fax Pros: I love how it includes fax capabilities included with the phone service for the same price as others who only include phone. I also chose Ring Central because it had an app that I could use on my personal cell phone...the app allows me to keep my business line and personal line separate but to only carry one phone. Cons: I have been confused as to whether my service includes text. The quote I received to include text would be more than twice what I currently pay. However, some clients have take... read more
Wonderful! Pros: The customer service is always spot on. Very easy to set up ring groups the call quality is excellent even with the mobile app. Cons: As of now, you can't block short code numbers. It is very annoying but I have been told they are working on it.
Ring Central Review Pros: Once I got to figure out the changes they made, it is a great program and easy to use. The best is that they email you after the fax is sent. Cons: They changed the sign in procedure and since I am not tech savvy, I had a hard time. I still have a little trouble signing in but I get it because I don't use it too often. Overall: It works for me a great deal because some companies refuse to scan a paper to you, but will fax it to you.
Great Phone Software system Pros: Easy to use, great support, usually gets any issue resolved on the first call. I can count on one hand the number of issues i have had using it for over 5yrs Cons: I don't have any con's to the RingCentral product.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,557 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.