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Ring Central Pros: I love that we never have any issues with phone quality with the Ring Central system. Its easy to use, easy to customize, and has been great quality. Cons: Sometimes there is a delay when calls get forwarded over to cell phones.
Thank you Ring Central for your excellent service Pros: It works. It really suits our business well. Cons: At this moment, Nothing. We have not had a problem since the beginning. All is good. Overall: Everything is great, thank you.
Portable Efficiency Pros: I love how portable RingCentral Office is. As a busy virtual assistant, I love that I can be anywhere I have an internet connection and still be able to take calls for my clients. Cons: The apps can sometimes be a bit slow or notify me with a lag. Overall: RingCentral allowed my business to grow and still be affordable. When I switched from land lines to RingCentral 10 years ago I saved a bundle which allowed me to upgrade equipment and keep me running smoothly and effeciently.
Great Platform Pros: The faxing ability on this platform is great. We use it everyday and could not imagine operating without it. They also offer a variety of other services which we also use. Cons: There are no real qualms with this software. Everything works! Overall: Our overall experience has been very positive. From using their phone service to the fax service everything just works.
Easy to use Pros: Easy to use from anywhere. When our offices were forced to close due to a mudslide that closed the freeway (preventing employees from coming into office), I was able to update phone message and set up employees to take calls from home. Kept our business running as seamlessly as possible during a horrible situation. Cons: Customer service based overseas, which I'm never a supporter of. Hard to work with, but eventually resolved problem. Overall: Great program overall. Recommend.
Solid product Pros: Ease of use, the ability to go landline and desk phone free without sacrificing quality of call. Cons: Some functionality and options could be improved Overall: This is a great product and makes more complex systems look outdated. Simple and easy to use.
Essential tool for our paperless (less paper) office! Pros: Able to fax from any work-station in our office, and even see incoming faxes from smart phone. Very affordable. Cons: The web-based interface can be a bit complicated to navigate. I generally use the desktop app. Overall: We are trying to limit the amount of wasted paper and ink by creating documents only in PDF format for faxing. A reliable web-based fax services enables us to accomplish this goal.
PBX in the Cloud - Big Look for Small Firms Pros: The subscriptions are very easy to manage - adding or deleting subscriptions is all done easily online. The setup is quite straight forward but there are a number of advanced options for which users should look at the help files (which are quite helpful). Voice mail, and fax options for each users, as well as opening hours, also easy to set up. What is nice is the ability to have calls routed to devices in parallel or sequence. The call-flip feature to transfer a call from on... read more
RingCentral Critique Pros: Having fax on computer to receive easily and save in client's files Cons: having to convert everything to pdf to send Overall: we receive a great number of faxes and it is nice to just print and save
RingEX has a 4.2 star rating with 2,576 reviews.
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