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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"Quality" Pros: Quality software that has the potential to provide support to many different industries.Cons: There are other companies offering the same product with better features for less.
"Ring Central Desktop soft phone" Overall: Ive used Ring Central for 8 years and most of that time its been perfect service. I have had some spotty quality of service issues, mostly related to my equipment and they have been great at troubleshooting whether it is their settings or my router settings that need to be updated.Pros: The Ring Central desktop soft phone allows me to phone, fax, text, initiate voice conference calls or video meetings, and more functions I still haven't used. The platform is stable, it is easy to co... read more
"Good option for Fax users" Overall: Ring Central solved the need for me to have a fax line in a tech world that is evolving beyond them but the cost is ridiculous for the functionality. I barely use the service and it costs the same as a landline. In this day and age these services should be far less expensive; and they raise the rate by 50% without offering any upgrade to the service.Pros: Reasonably good application. Easy to use.Cons: It has certain restrictions with respect to the file formats and doesn't like copy paste... read more
"Flexible solution that may require some network setup." Pros: It's easy to deploy and get "working" and relatively feature rich. The documentation is sufficient online as well.Cons: I've had customers I've consulted for that have required putting the phones on their own switch and setting QoS rules to get the calls solid without taking down other traffic.
"Ring Central is a great value" Overall: I've been using Ring Central for almost 4 years and have had almost no problems with it. Once it is setup it basically runs itself. We have 11 people using it daily and I still cannot get over what a good deal it is.Pros: the value of the comprehensive business package for the very affordable price.Cons: The setup was difficult and cumbersome due to the many feature options.
"One of the best Cloud Telecommunications Companies online." Overall: A+ any time I have had a problem customer service is amazing.Pros: I love how easily I can use Ringcentral. Makes my one man operation sound like a very big professional business, yet when I am busy and do need added help I have the voicemail with extensions. I love how has an app for iPhones transfers my calls and I can be at the local coffee shop working away :)Cons: Over the years the price has increased. But everything over the years has increased. I p... read more
"Mostly Good, but Lots of Glitches" Overall: We used RingCentral as our phone service for a customer support team. We needed to be able to handle a large flow of incoming calls with call routing chains and reports on the number of calls received and missed.Pros: The all-in-one phone system helped us manage our customer support systems. We were able to set up fairly complicated call routing chains and make frequent updates to the system as staff came and went.Cons: I experienced a lot of glitches with RingCentral. Transferrin... read more
"Ring Central" Pros: I love that we never have any issues with phone quality with the Ring Central system. Its easy to use, easy to customize, and has been great quality.Cons: Sometimes there is a delay when calls get forwarded over to cell phones.
"Great platform but expensive and poor customer support" Overall: When it is working well things are great. When you need help get ready to spend hours on the phone with people with poor english skills struggling to fix things.Pros: The softphone mobile app and desktop version are very well layed out. The system is very reliable and we have only had a few outages with it.Cons: It's very complex to configure. The service and support is all run out of the Phillipines and they are very frustrating to work with since they don't ... read more
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,304 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.