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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
decent system for business phone Pros: Easy to use on the app and on computer - weather its calling through computer or through the app Cons: the analytics is not the most robust after a call
Good Service for Faxing Pros: When I needed to fax something, the service was there for me with minimal difficulty. Cons: I really didn't need to fax that often, yet I was paying for a year long subscription.
postiive review Pros: Valuable service allowing me to get calls and faxes by email from anywhere I am Cons: Sometimes fails to register a call or fax Overall: Overall, this has been a godsend for my small parttime business
great service Pros: Great service, easy to use, multiple add-ons and plugins make our jobs as recruiters easier. Cons: Some more mobile support is needed. Some calls don't go to my phone despite setting and resetting my options to do so.
Perfect phone system with state of the art features Pros: RingCentral has taken care of all the needs of a business when it comes to internet telephony. The software is intuitive, easy to configure and use. Our team loves the system. Call quality is also good. Cons: Even though RingCentral is a great product, it is expensive. Guess, all good products come with big price tags. Sadly, small businesses may not be able to afford it. Overall: We're using RingCentral for our telephony and web meeting requirements. They have a very... read more
ring central Pros: Majority of my day is spent on the phone. The software is easy to use, easy to modify my voicemail greeting, etc. Call clarity is always perfect. Cons: Would like to add hold music of my own to help promote from a sales perspective.
Basic Phone System Pros: I like that there's an app to my phone and I can use it to make calls that uses my business line and not my personal phone. Cons: I wish there was a simpler way to turn call forwarding off. I only have a cell phone number so even through I have the app, all calls are still forwarded to my cell phone so I am currently not able to stop calls from coming to my phone. Also, only one extension is allowed to receive the voicemails. We had to forward the emails to our support email in order for the team to ... read more
Quality Pros: Quality software that has the potential to provide support to many different industries. Cons: There are other companies offering the same product with better features for less.
Mostly Good, but Lots of Glitches Pros: The all-in-one phone system helped us manage our customer support systems. We were able to set up fairly complicated call routing chains and make frequent updates to the system as staff came and went. Cons: I experienced a lot of glitches with RingCentral. Transferring calls often failed and dropped the call instead. The phone would often ring once, hang up, and then ring again. We would get notifications about missed calls that had actually been picked up, and the calls missed reports... read more
RingEX has a 4.2 star rating with 2,519 reviews.
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