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RingEX
About this business
Basic Phone System Pros: I like that there's an app to my phone and I can use it to make calls that uses my business line and not my personal phone. Cons: I wish there was a simpler way to turn call forwarding off. I only have a cell phone number so even through I have the app, all calls are still forwarded to my cell phone so I am currently not able to stop calls from coming to my phone. Also, only one extension is allowed to receive the voicemails. We had to forward the emails to our support email in order for the team to ... read more
Quality Pros: Quality software that has the potential to provide support to many different industries. Cons: There are other companies offering the same product with better features for less.
Mostly Good, but Lots of Glitches Pros: The all-in-one phone system helped us manage our customer support systems. We were able to set up fairly complicated call routing chains and make frequent updates to the system as staff came and went. Cons: I experienced a lot of glitches with RingCentral. Transferring calls often failed and dropped the call instead. The phone would often ring once, hang up, and then ring again. We would get notifications about missed calls that had actually been picked up, and the calls missed reports... read more
Ring Central Desktop soft phone Pros: The Ring Central desktop soft phone allows me to phone, fax, text, initiate voice conference calls or video meetings, and more functions I still haven't used. The platform is stable, it is easy to configure, it has excellent telephone support and it is has a very competitive price. I use a plantronics headset and have been using Ring Central for 8 years. Cons: A couple of basic enhancements to better manage conference call access codes that have been requested on their website for the pa... read more
One of the best Cloud Telecommunications Companies online. Pros: I love how easily I can use Ringcentral. Makes my one man operation sound like a very big professional business, yet when I am busy and do need added help I have the voicemail with extensions. I love how has an app for iPhones transfers my calls and I can be at the local coffee shop working away :) Cons: Over the years the price has increased. But everything over the years has increased. I pay via a yearly plan and I was surprised when it did renew what the pri... read more
Ring Central is a great value Pros: the value of the comprehensive business package for the very affordable price. Cons: The setup was difficult and cumbersome due to the many feature options. Overall: I've been using Ring Central for almost 4 years and have had almost no problems with it. Once it is setup it basically runs itself. We have 11 people using it daily and I still cannot get over what a good deal it is.
Flexible solution that may require some network setup. Pros: It's easy to deploy and get "working" and relatively feature rich. The documentation is sufficient online as well. Cons: I've had customers I've consulted for that have required putting the phones on their own switch and setting QoS rules to get the calls solid without taking down other traffic.
Ring Central Pros: I love that we never have any issues with phone quality with the Ring Central system. Its easy to use, easy to customize, and has been great quality. Cons: Sometimes there is a delay when calls get forwarded over to cell phones.
Thank you Ring Central for your excellent service Pros: It works. It really suits our business well. Cons: At this moment, Nothing. We have not had a problem since the beginning. All is good. Overall: Everything is great, thank you.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.2 star rating with 2,557 reviews.
When is RingEX open?
RingEX is closed now. It will open tomorrow at 9:00 a.m.