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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Ring Central Desktop soft phone Pros: The Ring Central desktop soft phone allows me to phone, fax, text, initiate voice conference calls or video meetings, and more functions I still haven't used. The platform is stable, it is easy to configure, it has excellent telephone support and it is has a very competitive price. I use a plantronics headset and have been using Ring Central for 8 years. Cons: A couple of basic enhancements to better manage conference call access codes that have been requested on their website for the pa... read more
One of the best Cloud Telecommunications Companies online. Pros: I love how easily I can use Ringcentral. Makes my one man operation sound like a very big professional business, yet when I am busy and do need added help I have the voicemail with extensions. I love how has an app for iPhones transfers my calls and I can be at the local coffee shop working away :) Cons: Over the years the price has increased. But everything over the years has increased. I pay via a yearly plan and I was surprised when it did renew what the pri... read more
Ring Central is a great value Pros: the value of the comprehensive business package for the very affordable price. Cons: The setup was difficult and cumbersome due to the many feature options. Overall: I've been using Ring Central for almost 4 years and have had almost no problems with it. Once it is setup it basically runs itself. We have 11 people using it daily and I still cannot get over what a good deal it is.
Flexible solution that may require some network setup. Pros: It's easy to deploy and get "working" and relatively feature rich. The documentation is sufficient online as well. Cons: I've had customers I've consulted for that have required putting the phones on their own switch and setting QoS rules to get the calls solid without taking down other traffic.
Ring Central Pros: I love that we never have any issues with phone quality with the Ring Central system. Its easy to use, easy to customize, and has been great quality. Cons: Sometimes there is a delay when calls get forwarded over to cell phones.
Thank you Ring Central for your excellent service Pros: It works. It really suits our business well. Cons: At this moment, Nothing. We have not had a problem since the beginning. All is good. Overall: Everything is great, thank you.
Portable Efficiency Pros: I love how portable RingCentral Office is. As a busy virtual assistant, I love that I can be anywhere I have an internet connection and still be able to take calls for my clients. Cons: The apps can sometimes be a bit slow or notify me with a lag. Overall: RingCentral allowed my business to grow and still be affordable. When I switched from land lines to RingCentral 10 years ago I saved a bundle which allowed me to upgrade equipment and keep me running smoothly and effeciently.
Great Platform Pros: The faxing ability on this platform is great. We use it everyday and could not imagine operating without it. They also offer a variety of other services which we also use. Cons: There are no real qualms with this software. Everything works! Overall: Our overall experience has been very positive. From using their phone service to the fax service everything just works.
Easy to use Pros: Easy to use from anywhere. When our offices were forced to close due to a mudslide that closed the freeway (preventing employees from coming into office), I was able to update phone message and set up employees to take calls from home. Kept our business running as seamlessly as possible during a horrible situation. Cons: Customer service based overseas, which I'm never a supporter of. Hard to work with, but eventually resolved problem. Overall: Great program overall. Recommend.
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