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RingEX
About this business
For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"User friendly software" Pros: I use RingCentral mainly to send and receive faxes. The software is very user friendly even for people unfamiliar with sending faxes online.Cons: It seems to be reasonably priced, but still is somewhat expensive for the few times a year I send faxes.
"Ring Central for Medium Businesses" Overall: We use RingCentral daily as our main phone system and we have a customer call center that uses the phone system very heavily. In general we have not had any major downtime with RingCentral but we do have the strange glitches that cause some users headaches trying to get the softphone to work correctly for them. The phone system works most of the time but because we use Plantronics headsets there can be some tricky configuration that users have difficulties with from time to time.... read more
"Review" Pros: hardly have interruptions in usage. Easy to add more lines.Cons: Changing and customizing the hold music is difficult
"Great for fax line" Pros: I really enjoy having a faxes emailed to me. RingCentral does that well.Cons: I have not found anything I particularly dislike about RingCentral.
"Adequate but somewhat limited VoIP phone service" Pros: Ability to receive calls direct to my cell phone outside of the office.Cons: It still seems like I run into bugs or glitches occasionally and the programming to navigate incoming calls could be better. Sometime I have trouble forwarding calls to co-workers, something that should be simple and straightforward.
"Amazing customer service!" Pros: Every time we needed help, their great personel were on the top of the task!Cons: Settings on the web page can be confusing, but nothing to be worried about.
"Another great virtual meeting program " Pros: Easy to use, the chat feature is a great option. Simple and effective way to communicate with others virtually and present information.Cons: No issues so far with using his program.
"Pretty pleased with RingCentral" Overall: Overall the implementation took time, much more time than expected, but the capabilities and integrations of RingCentral are superb. Their customer support is second to none (on a remote basis).Pros: We really enjoy being able to text clients & the integrations available (Zapier allows us to text with RingCentral in an automated way).Cons: Wish there were the ability to program autoresponses based on texts received (smart keywords like FixYourFunnel is able to do). I dislike that yo... read more
"Top VoIP" Pros: RingCentral is very easy to use, offers every feature a company could ever need, and has excellent customer support.Cons: There's not a lot to dislike, it's the best VoIP service I've ever used.
Frequently asked questions about RingEX
How is RingEX rated?
RingEX has a 4.5 star rating with 2,386 reviews.
When is RingEX open?
RingEX is closed now. It will open at 9:00 a.m.