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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
Smooth implementation and continued innovation within the product. RingCentral has consistently provided excellent service and continues to innovate in a regular cadence aligned to their roadmap.
Great product but adoption is a challenge Adoption is challenging in a distributed environment. Users still think of phone services as a dial tone. Training and communications is essential.
Overall a great solution, still needing some maturing of features to manage a scale. The solution overall works well. Our implementation is somewhat complex and a little outside the typical implementation. We have deployed RC to our retail stores and replaced the landlines. Of course we had a lot of existing numbers to port, we wanted all the phones in the store to ring simultaneously upon a call, performing like a legacy on premise PBX might work. We made it work but had to jump through some hoops. It is taking the less te... read more
Better than most Reliable service for a global business. High quality feature set for all types of business users. As we grow, the product solution has scaled well to meet our needs.
Very good tool but needs improvement with the settings. The fax option from ringcental from time to time creates issues which are frustrating at times. The way the users and accounts are shows is really easy and very user friendly.
Great package and affordable price for small companies We have been using RingCentral Office for more than 3 years and having a great experience so far. Both web and mobile versions work good.
Simple, flexible phone system with large corporation features at a small business price Implementation was easy, great customer service before and after the sale, call quality sometimes suffers. Overall a great choice for small business
Easy to use, but not a guarantee Sometimes a fax have to be submitted numerous times before going through, and oftentimes, the faxes are not received
Do it RingCentral has an amazing platform thats ever changing, admin is simple, and their staff are a dream to work with.
RingEX has a 4.6 star rating with 1,269 reviews.
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