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For businesses who need a full-featured communications solution that adapts easily to their business needs, across locations, number of employees, types of devices, and budget, RingCentral is a cloud business communications solution that delivers flexibility, optimizes communications, and improves productivity with the best value. Unlike legacy phone systems, RingCentral is location, device and transport independent, designed for end users, is instantly activated, scales in minutes, and eliminates on-premise phone system har... read more
"RingCentral Review" Pros: Once you log in, you can easily put it out of sight while you're working.Cons: It's not my favorite cloud based phone system but it's okay. It would drop calls more than I would like.
"All in one communication solution " Pros: Ringcentral is great for small to medium sized businesses. The system allows you to have team messaging, online faxing, phone and video conferencing. My favorite feature is the online faxing. The fax will appear right in you email. No more wasting paper or worry that someone else picked up a fax off the printer. There is usually a free trial period with Ringcentral as well.Cons: The software is pretty easy to use. Some of the customization can be tricky to set up but great overall
"Ring Central is Great!!" Pros: It is easy to use, convenient. It is very reliable and I love the way you can send instant messages. The teams feature is great.Cons: I have yet to find something that I do not like about this software
"RingCentral Review" Pros: I love the call clarity and the ease of use to customize the many features.Cons: I don't have anything negative to say about Ringcentral. It's a great tool. Especially for a smaller business.
"User friendly software" Pros: I use RingCentral mainly to send and receive faxes. The software is very user friendly even for people unfamiliar with sending faxes online.Cons: It seems to be reasonably priced, but still is somewhat expensive for the few times a year I send faxes.
"Ring Central for Medium Businesses" Overall: We use RingCentral daily as our main phone system and we have a customer call center that uses the phone system very heavily. In general we have not had any major downtime with RingCentral but we do have the strange glitches that cause some users headaches trying to get the softphone to work correctly for them. The phone system works most of the time but because we use Plantronics headsets there can be some tricky configuration that users have difficulties with from time to time.... read more
"Review" Pros: hardly have interruptions in usage. Easy to add more lines.Cons: Changing and customizing the hold music is difficult
"Great for fax line" Pros: I really enjoy having a faxes emailed to me. RingCentral does that well.Cons: I have not found anything I particularly dislike about RingCentral.
"Adequate but somewhat limited VoIP phone service" Pros: Ability to receive calls direct to my cell phone outside of the office.Cons: It still seems like I run into bugs or glitches occasionally and the programming to navigate incoming calls could be better. Sometime I have trouble forwarding calls to co-workers, something that should be simple and straightforward.
RingEX has a 4.5 star rating with 2,304 reviews.
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