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Royal Prestige
- Appliances
- Middleton, WI
About this business
Location details
3252 Pleasant View Road, Middleton, WI, 53562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Realmente no estoy satisfecha con la plancha que compr. Esta pega las arepas desde el da cero. Me dijeron que fue mal uso y ahora est por fuera quemada. No entiendo. Me dicen que no se puede cambiar. Realmente no estoy satisfecha.
Business response:
Buen da ******, lamento escuchar su descontento con el uso de su plancha Royal Prestige. El da ****** nos comunicaremos con usted para poder revisar su cuenta y la garanta de su producto. Es muy importante para nosotros que nuestros clientes tengan total claridad del uso y cuidado de los productos al igual que de la garanta. Si gusta comunicarse directamente con nosotros, lo puede hacer por medio de correo electrnico a ***********************************. Gracias por ser cliente de Royal Prestige!
Ustedes no me an puesto en el reporte de crdito todos los pagos todo lo que les e comprado ,casi 9 aos. Son unos mentirosos
Business response:
Buen da *********************, gracias por tomar el tiempo en compartir tu experiencia. Me imagino lo ******* que debe ser no tener el crdito establecido en el bur de crdito y por lo mismo queremos asegurarnos de que todos los datos que nos proporcion en su contrato estn correctos. Nos regimos por reportar toda informacin al bur de crdito y ofrecer el mejor servicio posible a nuestros clientes. El da ****** nos comunicaremos con usted para poder asistirlo. Gracias por ser cliente de Royal Prestige!
I regret doing business with them. They constantly call you to tell you they have a gift for you and want to stop by for 10 minutes. In reality they only give you a gift if you purchase something while they intrude for hours, not the 10 minutes they say. I've been making my payments on time (and more than the required amount) for over a year, and the one time I fell behind due to an emergency, they have been harassing me with phone calls emails and even sent a "rep" to my house to bully me and harass me for a payment. Had I ... read more
Business response:
Hello ********,Thank you for taking the time to share to experience. I am sorry to hear about your situation and would love to help. The satisfaction of our customers is our main priority and at no given time do we ever want you to feel any less, by actions of a sales representative. I will be in contact with you today to obtain more information on the incident. If you wish to contact us directly, you may do so at *********************************** and we will respond to your concerns as soon as possible. Thank you for bein... read more
Compr unos cuchillos y a los 8 das se oxidaron, llame a q me solucionaran y solo evasivas, que me debo quedar con ellos aunque estn llenos de xido, son unos abusivos, un vendedor me vendi un filtro por el triple que cuesta. Esta compaa es una estafa, demasiado costoso y la atencin al cliente es lo peor que le puede pasar a usted, le arruinan el da y la semana completa.
Business response:
Hola *******, gracias por tomar el tiempo en compartir tus comentarios. Lamentamos que en esta ocasin fallamos en ofrecer el mejor servicio posible. Hoy mismo nos comunicaremos contigo para poder asistir en la garanta de tus cuchillos. Si aun desea comunicarse directamente con nosotros, lo puede hacer por medio de ************************************ Gracias por ser cliente de Royal Prestige!
Si yo pudiera dar 0 de review para esta empresa lo haría porque lamentablemente esta empresa lo que hace es buscar su propio beneficio sin importarles la situación económica de sus clientes. Yo he tratado de llegar a un acuerdo para la devolución de unos productos antes de los 10 días según la política de ellos. Incluso, con pruebas a la mano (las cuales les mandé por email a la compañía y al vendedor) de que intenté contactar al vendedor antes de ese tiempo. Sin embargo, ellos alegan de que no pueden aceptar los productos. ... read more
Business response:
Buen dia *******,Gracias por compartir sus comentarios y lamentos su situacin. Con gusto revisaremos su reclamo para poder revisar que su peticin de retorno cuenta con los requisitos para la solicitud. Estaremos revisando su caso junto con la oficina de su representante ya que menciona que fue engaada al ellos abrir su producto. Hoy mismo nos comunicaremos con usted para poder analizar su caso y poder brindarle un mejor servicio. Gracias por ser cliente de Royal Prestige!
My 86-year-old grandmother encountered an unsettling situation at the supermarket. A lady approached her in the fruits section, claiming she could show a juice maker at my grandma’s home. However, when the lady arrived, she didn’t bring the juice maker-only a brochure. The lady explained that before discussing the product, she needed to collect information. She requested her Photo ID, which my grandma provided. The lady then assured her that if she liked the product, she could keep it, but if not, she could return it. Howeve... read more
Business response:
Hello ********, we are sorry to hear about your grandmother's experience with the purchase. We take very seriously any kind of accusations regarding the process of the sale. We will need to contact your grandmother to further investigate the situation. If you wish to contact us directly, you may also do so at ************************************ Thank you!
I think this will be my first and last purchase from these people
Business response:
Hello ******, I am sorry to hear this. I would love to contact you to see what happened and if we can improve your experience with us. If you wish to send us an email, you may also do so at ***********************************. Thank you for being a Royal Prestige customer!
The products are ok. Overpriced for what you get but we are happy with them. The 1 star comes from the company. THEY DO NOT STOP CALLING YOU TO OFFER YOU MORE PRODUCTS! It seems every other week I get a call from a different person either claiming to be from customer service or telling me I have been selected for an offer to 'fix my credit'. Then after 30 minutes of being on the phone, they hit me with the punchline to sell me something else. I have already spent thousands $$$$ of dollars. Please just leave me alone! If I wa... read more
Business response:
Hello *****, we are sorry to hear that. We always strive to keep our customers happy and if you have already mentioned you do not wish to receive any future solicitating calls, I will make sure this is shared with all independent distributors in your area. If you run into any other issues or concerns, please feel free to email me at ***********************************. Thank you for being a Royal Prestige customer!
I have bought many items from this company everything was okay until I needed to return an item due to a company defect, its supposed to be free but they charged me a fee. I paid it and have the receipts and the check I paid with. They keep harassing me everyday to pay it again or they will send me to collections. I have sent the receipt which says paid in full and the check I used and everyday I get a text threatening me. What a horrible company, they are a scam. I wish I had never bought anything do yourself a favor and do... read more
Business response:
Hello ****, thank you for taking the time to share your experience. I will be happy to assist you with the review of your return request. Our goal is to provide the outmost customer experience possible with every interaction you have with us. I am sorry to hear we failed this time but would like to remedy the situation. I will be in contact with you today to obtain more information regarding this matter. If you wish to contact us directly, you may email us at ***********************************. Thank you for being a Royal P... read more
Frequently asked questions about Royal Prestige
How is Royal Prestige rated?
Royal Prestige has a 3.9 star rating with 1,561 reviews.
When is Royal Prestige open?
Royal Prestige is open now. It will close at 10:00 p.m.