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Royal Prestige
- Appliances
- Middleton, WI
About this business
Location details
3252 Pleasant View Road, Middleton, WI, 53562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Saludos al equipo de trabajo de Royal. La venta fue buena, no siendo as el pago. Cuando hice el contrato di el nmero de tarjeta con la que voy a efectuar los pagos por descuento automtico y as lo hice saber. En enero me llamaron por no haber pagado y me pusieron un recargo para febrero. Por qu yo tengo que pagar recargo si fueron ustedes los que no efectuaron el pago? No estoy de acuerdo por ser multada por algo que no es mi responsabilidad
Business response:
*********************, gracias por tomar el tiempo en dejar tu comentario. Con gusto puede revisar tu cuenta y revisar el error en el registro de tu tarjeta. Hoy mismo nos comunicamos contigo. Gracias por ser cliente de Royal Prestige!
I stay away from this company it's really annoying when they call you and they don't stop calling you just to sell you their s***
Business response:
Hello *****, I am sorry to hear your experience was not the best. We will pass on your comment to our sales team for feedback to our sales representatives. Thank you for sharing your thoughts.
Im not happy at all with this company!! I had a sales person come in to my house, she sold us more than I needed. I signed on the dotted line so that was a done deal!!! A couple of weeks later I get my shipment, I got a paella pot, Dutch oven, filter system for my kitchen sink and shower filter. I contacted the sales person, she said she would come by to help me unpack and curate the pots or get them ready for first use. On the day that she was coming over I opened one of the big boxes and I noticed that she had ordered 2 ki... read more
Business response:
Hello ******, thank you for taking the time to submit your comments. We will be contacting you today to ensure the price you signed and agreed to purchase is the same reflected on your account. If an error occurred during the number of items shipped, it will not increase the price that you originally agreed to purchase. A representative will be in contact with you to resolve any misunderstandings. Thank you!
STAY AWAY FROM THIS COMPANY. THEY ARE THIEFFS AND THEIR PRODUCTS ARE NOT HIGH-END PRODUCTS THAT LAST FOR YEARS LIKE THEY CLAIM. THEIR WARRANTY IS ALSO TRASH AND IT IS NOT USEFUL BECAUSE IT DOES NOT COVER STAINS OR SCRATCHES.
Business response:
Hello ****, we appreciate your time in submitting your feedback. We are sorry to hear your experience has not been the best. We would love to speak to you and further analyze your concerns. I was unable to locate your account, if you can please send me an email to *********************************** and we will assist you immediately. Thank you!
Muy buenos para vender pero los servicios son engaosos, los vendedores son poco profesionales y la compaa no los avalan. La compaa siempre responde hay eso es con su vendedor no somos responsables pero el vendedor es responsable a la venta y ellos no responde x su vendedor cuando el oferta servicios de mantenimiento de un ao. Cansado de sus engaos.
Business response:
***************, lamento escuchar que no ha recibido el servicio adecuado como cliente de Royal Prestige por parte de su vendedor. Con gusto me comunicare con usted el dia ****** para poder asistirlo con su reclamo. Gracias por ser cliente de Royal Prestige!
Mal muy mala experiencia con ustedes no recomendara estos productos.. y tampoco a sus vendedores que te ofrecen el cielo y la tierra para venderte un producto y luego no te quieren responder ni los mensajes
Business response:
Buen dia ****, lamento escuchar su descontento con el servicio que recibi por parte de su representante de ventas. Hace poco nos comunicamos con usted para resolver su inquietud y vemos que ya recibi el producto. Si an necesita ayuda, por favor de comunicarse conmigo a ***********************************. Gracias!
Absolutely terrible. Purchased a filter that doesn’t work. The salesman who sold it to me doesn’t answer, or gives me excuses saying he’ll look into it. It’s been weeks and no answer. I want to get rid of this hunk of junk. My water is salty, it’s ruining my appliances.
Business response:
Hello **** it is very important that our customers are enjoying the benefits that our products offer. We will gladly contact you today to provide you with the appropriate service. I was unable to locate your account with the information provided, if you can please send us an email at *********************************** with your account information. Thank you!
This company is the absolute worst. The customer service is terrible, and that's me phrasing it nicely. Our kitchen filter has not been working for months and while attempting to get a new filter, we have been given the worst run-around and were even sent a destroyed filter as a "replacement". All this, while they are still charging us monthly while the purchased item has not been in use. Additionally, the representatives are completely useless to all customer concerns. Truly if I could give zero stars, I would because to gi... read more
Business response:
Hello ****************, I am sorry to hear this. We want to help you improve your impression and satisfaction with your Royal Prestige filter. I will be in contact with you today to review your account and be able to further analyze your claim. If you wish to contact us directly, you may do so by sending an email to ************************************ Thank you!
I order a filter for my house thinking that it was the best product. The seller was informed that where I live we had our own well water and was making sure with her that this product was the correct one . But finding out it isn’t . My water taste like Salt. I call the seller, her manager and the company and they tell me that they going to see what can they do and never call me back or come to the house and resolve that issue. They don’t do anything about it I am not happy with this product . And also they don’t give the rig... read more
Business response:
Hello *******, thank you for sharing your feedback. I am sorry to hear the situation you are facing with your water filter purchase. I will be in contact with you to further analyze your case and be able to come to a positive resolution for you. If you wish to contact me directly, you may do so by email at ***********************************. Thank you!
Frequently asked questions about Royal Prestige
How is Royal Prestige rated?
Royal Prestige has a 3.9 star rating with 1,561 reviews.
When is Royal Prestige open?
Royal Prestige is open now. It will close at 10:00 p.m.