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Royal Prestige
- Appliances
- Middleton, WI
About this business
Location details
3252 Pleasant View Road, Middleton, WI, 53562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They use pushy sales tactics come into your home even when you say you dont have time or when you say you change your mind about buying something they wont leave you alone and after I bought something I found out about the terms of payment agreement. Just pushy and promise to come and install product after it arrives and then they dont.
Business response:
Hello *******, this is unfortunate, and we want to make your experience a lot more positive. I will be reaching out to you today to ensure your product has been installed and working properly. If you wish to send us a message, you may also do so at ***********************************. Thank you!
Terrible company, they lied to me about my payments made the payments way higher than what was agreed on and wouldnt fix the issue, also refused to take back the items and now my credit is ruined because of this company
Business response:
Hello *****, thank you for taking the submit your review. I am sorry to hear your frustration and disappointment. I will be happy to review your contract and account to see where the miscommunication happened. I will be contacting you today for further information to locate your account. If you wish to contact us via email, you may do so at ************************************ Thank you!
If i could give this company a zero i would, the vendors are very pushy when it comes to sale, but when we have questions they take forever to help. I got 2 filters and one didnt fit and they wanted to switch my stuff in my kitchen to make it work but i didnt want too, they said they would come back to switch for other things and never did and a month passed and they coudnt switch the stuff because the month had already passed. They knew what they were doing so I would have to stay with the stuff. Very bad customer service. ... read more
Business response:
Good morning, we are sorry to hear you have not had a good experience with your independent distributor. We will be contacting you to assist you in this matter and reach a satisfactory solution. Thank you
La comida se pega demasiado no estan funsionando muy bien los sartenes
Business response:
Buenos ***** lamentamos que esta teniendo dificultad al usar su producto. Nos estaremos comunicando con usted para poder brindarle asistencia sobre este tema.Gracias
Hola pues apenas los estoy usando y no me parecen tan mal solo que el precios es bien elevado y con los vendedores son peor que los polticos me prometieron. Un regalo ya e pagado dos cuotas y aun no lo recibo y los msj y llamadas para que decirles se perdieron totalmente solo isieron la venta y ni si quiera para preguntar que tal me parecen las ollas y si me estn funcionando bien segn que la garanta es de por vida haber si es sierto eso.
Business response:
Buenos ***** gracias por su comentario. Un agente se estar comunicando con usted para poder darle asistencia sobre el regalo prometido, y poder llegar a una solucion.Gracias
Pues la verdad no muy satisfecha xq hasta la fecha no me terminan de entregar lo q ordene y a la vez lo q han ofrecido
Business response:
Buen dia *******, le pido disculpas por la demora ya que nos esforzamos para que nuestros clientes reciban su producto lo antes posible. Me gustaria revisar su cuenta y revisar lo que aun le hace falta por recibir. El dia de nos estaremos comunicando con usted para revisar su caso. Gracias!
No me gusto el producto ya que se oxido y para cambiarlo tengo que pagar yo el envo as que no fue ********** agrado
Business response:
Buenos ***** lamentamos que este proceso no sea de su agrado. Nos estaremos comunicando con usted en momento para poder brindarle asistencia en su caso. Gracias
Horrible customer service, they sold me some pans from a catalog and when I opened it so see if they were to my liking or damaged I did not like the material and the very strict rules the pan had. I tried to return them but do to their "open policy" I can't return the product. Now I am stuck with 2,200$ bill and dime very delicate pans that are not to my liking.
Business response:
Good morning, we apologize for this inconvenience. We will be contacting you in a brief moment to assist you in this matter and reach a satisfactory solution. Thank you
The person who was the seller lie to me on everything.I will not pay for anything , you came to my house to lie, and that is not professional
Business response:
Hello *****************, I am sorry to hear about your experience. I will be happy to contact you today to further discuss what happened and be able to come to a positive resolution. If you wish to contact me directly, you may do so at ***********************************. My name is *********************** and I am the *********** supervisor. Thank you!
Frequently asked questions about Royal Prestige
How is Royal Prestige rated?
Royal Prestige has a 3.9 star rating with 1,546 reviews.
When is Royal Prestige open?
Royal Prestige is closed now. It will open on Monday at 7:00 a.m.